Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.7
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
201
4 Stars
39
3 Stars
8
2 Stars
2
1 Star
6
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
5
Great Unit
on February 18, 2025
Posted by: bojo9465
[This review was collected as part of a promotion.] This unit is doing a fantastic job! It runs very quiet and cools the room great! I love that the unit has a dehumidifier built in!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lanai
on April 7, 2025
Posted by: Skylight
[This review was collected as part of a promotion.] Perfect fit
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well and cools our space
on June 13, 2025
Posted by: Rjf95
[This review was collected as part of a promotion.] Worked well on an 80 degree day. Haven’t tested in full summer heat yet. Remote is nice with bigger buttons. Wish the lights on the unit were brighter, hard to tell if theyre on or not. Easy installation with included hardware.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Air Conditioner!
on June 14, 2025
Posted by: JeffBak1
[This review was collected as part of a promotion.] Great Air Conditioner. Cools great even in hot weather and isn't too loud. We love it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressive
on June 17, 2025
Posted by: Kara911
[This review was collected as part of a promotion.] This is a great unit. I replaced another brand with this fridgdaire and am so glad I did! I have owned fridgdaire products in the past and will never buy another brand again. It has no issues cooling down my living room and even reaches other rooms in my mobile home
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold & efficient!
on June 18, 2025
Posted by: 2Cold29
[This review was collected as part of a promotion.] LOVE my new AC. I had bought a LG brand one and it was SO loud and didn’t do the job. I got this Frigidaire one with more btu for a cheaper price! My other Ac is Frigidaire and has lasted YEARS! This new one isn’t loud and it’s SO COLD. Cools my whole upstairs which is what I needed!
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 19, 2025
We’re so happy to hear that you’re loving your new AC! It’s great to know it’s keeping your space cool and quiet—and that it’s living up to the performance you’ve come to expect from our products. Thank you for being a loyal Frigidaire customer and for sharing your positive experience!
If you ever need assistance in the future, we’re always here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. Stay cool – Maria
If you ever need assistance in the future, we’re always here to help. You can reach us through Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday from 8:30 AM to 8:00 PM EST. Stay cool – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good
on June 20, 2025
Posted by: FoxxieMoxxie
[This review was collected as part of a promotion.] We put the window unit in our kitchen and it cools the kitchen, living room and hallway extremely well. Won’t have to suffer this summer. It’s a little louder than I’d like but it’s a bigger unit than I’ve ever had so that’s probably why. Easy to install, just a few screws to keep it in place.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 23, 2025
Thanks for sharing your experience, FoxxieMoxxie! It’s awesome that the window unit is cooling not just your kitchen but also the living room and hallway—definitely a win for staying comfortable this summer. Understandable about the noise, especially with a bigger unit, but glad installation was straightforward for you. Appreciate the feedback! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well!
on June 23, 2025
Posted by: Caitlindsellers
[This review was collected as part of a promotion.] Easy to set up and cools well, even during this heat wave the Midwest is experiencing. Glad I bought this when I did.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2025
Thanks so much for your review! We’re happy to hear your unit was easy to set up and is keeping you cool—even through the Midwest heat wave. Great timing on the purchase!
We really appreciate your support and hope it continues to serve you well all summer long.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We really appreciate your support and hope it continues to serve you well all summer long.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com