Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Average customer rating
4.7 out of 5
4.7
(294 Reviews)
Open Ratings Snapshot
Rating breakdown 294 reviews
5 Stars
231
4 Stars
43
3 Stars
10
2 Stars
2
1 Star
8
100%of customers recommend this product. 
(
2 out of 2
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
4 out of 5
4
Window a/c
on August 9, 2020
Posted by: Jake062698
[This review was collected as part of a promotion.] Works well to cool off our downstairs. Cools a large space.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
does the job as expected, I'm happy
on August 9, 2020
Posted by: anniekar
[This review was collected as part of a promotion.] This A/C unit is just what I needed to cool my living rm & keeps the rest of the 1st floor cool, too. It is fairly quiet & easy to operate. I recommend this air conditioner. Thank you.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
cools area down quickly
on August 8, 2020
Posted by: Joe Coolio
[This review was collected as part of a promotion.] Nice quite running air conditioner and cools down the area in short period of time.
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
12000 BTU Air Conditioner
on August 8, 2020
Posted by: Vin52
[This review was collected as part of a promotion.] Bought it recently, works very well. Easy to install, they supply all the necessary
parts.
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
overall happy given the price
on August 6, 2020
Posted by: raineyy
[This review was collected as part of a promotion.] i am currently content with my purchase... however i had a few small issues with ordering....i was told it would arrive in a few days, then got an email saying it would be at least a month. i called and waited i think almost an hour before i got someone and was told that last email was incorrect. thankfully i received the AC the next day. it works pretty well, i'm not sure it really covers the square footage it says it does, but i'm staying cool for the most part so i'm good
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
It works amazingly well!
on August 4, 2020
Posted by: Kristen08
[This review was collected as part of a promotion.] I bought this in hopes that it would help to cool my small apartment and I’m stunned by how well it works! It cools and dehumidifies my living room, hallway, and kitchen, and even my office a bit too! Excellent!
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
Noisy
on August 4, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Seems to have a noise when running
It comes from where the filter is, rattles after being on for awhile. Seems like front panel loosens
Otherwise, love it
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 19, 2020
Hi, DeDe Russo!

Thank you for you feedback. We are glad to know that the air conditioner is working well, except for your concerns with the rattling noise. We will submit your feedback to our design and engineer teams, in hopes to serve you better in the future. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
3 out of 5
3
new
on August 3, 2020
Posted by: dactyl
[This review was collected as part of a promotion.] I just installed this unit the other day it replaces an 8000 btu unit. that died after 12 yrs. This unit seems to do the job. It's fan is loud even in the low setting and the unit does sweat a lot. Too complicated. the biggest problem for us the directional louvres as the do not angle enough to create a flow for us.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 18, 2020
Hi, dactyl!

Thank you for your feedback. We are glad to know that the air conditioner is working well, except for your concerns with fan noise and sweating. Sweating on the appliance is normal due to the air conditioner blowing cool air into a room that has warmer air that is humid. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
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