Customer reviews from frigidaire.com
Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner - White
Average customer rating
4.7
(256 Reviews)
Rating breakdown 256 reviews
5 Stars
201
4 Stars
39
3 Stars
8
2 Stars
2
1 Star
6
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Smart Window Air Conditioner - White
Customer Rating
5
Works great
on August 15, 2020
Posted by: Desdie22
[This review was collected as part of a promotion.] Saw a deal on the 12000 BTU air conditioner and decided to go for it. We needed a strong unit to cool down a large family living area. And this unit does not disappoint. It keeps things nice and cool on the hottest of days. We loved the Frigidaire ACs so much we bought the 6000 BTU units for the bedrooms too. Very happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
5
My only thing about this unit, just a little bit loud.
on August 15, 2020
Posted by: LSH_PA
[This review was collected as part of a promotion.] Gets the room cold very fast. Only minus for me - a little bit too loud for me.
Written by a customer while visiting frigidaire.com
Customer Rating
1
NOT HAPPY
on August 27, 2020
Posted by: Ang401
[This review was collected as part of a promotion.] Poor cooling. Fan has no push. Cools immediate area & thats it. Doesnt leave room with a/c.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, October 2, 2020
Hello, Ang401. I am sorry to hear the air conditioner is not living up to expectations, and this is definitely not what we want for you. This air conditioner is rated to cool a room up to 550 sq. ft. If this area has high traffic, a lot of windows, or items that produce heat (computers, appliances, etc.) then the air conditioner may struggle. A few quick tips to ensure optimal performance is to adjust the louvers to help air circulation as well as altering the settings and fan speed. If you continue to notice the room is not cool, don’t hesitate to join us at our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST or via our Live Chat support on the website. We’ll be happy to help! – Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good air conditioner
on May 15, 2021
Posted by: Frank101
[This review was collected as part of a promotion.] We got this air conditioner to replace the 14 year old Frigidair that finaly stoped. This air conditioner has a great smart phone app that lets you control and check it from anywhere and is noticably quieter than my old one. It also cools the entire 14 by 24 room in a short time, we love it and are looking forward to many years of good use from it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works wonderfully
on June 5, 2022
Posted by: Panamemo
[This review was collected as part of a promotion.] We bought this to replace an older air conditioner. My mother uses it to mostly control the humidity. My husband and I found it very easy to install. The instructions were very understandable. It works amazingly. She likes how she can set it and it does exactly what she wants. Quiet, efficient and easy to use. Thinking about buying another one for ourselves.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works amazing
on June 9, 2022
Posted by: CJmo
[This review was collected as part of a promotion.] We had to replace our window unit this year. I went with this unit because the price was great for this unit .My husband said It's a bit smaller and lighter than our previous 10,000 BTU so that's also a huge plus because it's easier to install. We're cooling about 400 sq ft with this unit no problem. If its 85 degrees in the house and we turn the unit on within 30 minutes its dropped to 70 degrees. I love that the remote is a bit bigger because it's easier to keep track of. Also pretty quiet. I work from home and this unit doesn't interfere with work calls or zoom meetings at all. I would recommend this unit to anyone!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Wowwwww, is the Best A/C
on June 19, 2022
Posted by: Ladle Queen
Is incredible unidad, is work as Central A/C,stopped and started went tempura go down
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice Quality Appliance
on July 11, 2022
Posted by: Waltie
[This review was collected as part of a promotion.] Very well designed and engineered. Cools very good. Old school Frigidaire Quality.
Written by a customer while visiting frigidaire.com