Customer Reviews for Frigidaire - 115V 12,000 BTU 550 Sq. Ft. Window Air Conditioner with Remote - White
Customer Rating
2
Only buy if you’re deaf
on August 13, 2022
Posted by: mjbalch
[This review was collected as part of a promotion.] This is the loudest air conditioner ever made. Full stop. So much louder than the Friedrich it replaced. And it doesn’t get the room as cool.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , August 15, 2022
Thanks for taking the time to share your feedback with us. It is normal for the unit to make sounds such as pinging, swishing, or high-pitched chatter. For an explanation of sounds you may hear, please see page 5 in the Owner's Manual.
We understand the AC isn't performing as expected. Your AC works best for room sizes up to 550 sq. ft. Please see page 14 in the manual for tips that should address your concerns.
If you should need any additional assistance. please chat with us via Frigidaire.com so we can assist you. -Bianca
[This review was collected as part of a promotion.] The unit was easy to install, and so far, reliable without issue. Like most window units, it can be a bit loud, but not bad, and better than many.
Dead after three weeks of use! Poor quality control.
on July 26, 2022
Posted by: Joe11
[This review was collected as part of a promotion.] My unit worked fantastically for three weeks, and then I noticed the compressor had stopped running. I had the unit on for half an hour but the compressor would no longer engage. I wound up taking it out and putting my OLD Frigidaire from 2004 back in the window! When I took it out, I noticed that the entire basepan was rusted inside the unit, and that one of the copper tubings on the outdoor condenser had completely rusted through. Completely unacceptable after just three weeks of use.
Response from frigidaire.comBy DERRICK, Online Outreach Specialist, July 29, 2022
Hello, Joe11. We’re sorry to learn about your experience. We’d like to gather some additional details about the bottom of your air conditioner. Please be on the lookout for an email from us! -Derrick