Customer reviews from frigidaire.com
Frigidaire - Gallery 115V 10,000 BTU 450 Sq. Ft. Smart Inverter Window Air Conditioner with Remote - White
Average customer rating
4.9
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
41
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Frigidaire - Gallery 115V 10,000 BTU 450 Sq. Ft. Smart Inverter Window Air Conditioner with Remote - White
Customer Rating
5
A Quieter Window AC Unit
on September 29, 2025
Posted by: happyme123
[This review was collected as part of a promotion.] finally a Quieter Window AC unit -- absolutely love it!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 30, 2025
Thank you so much for taking the time to share your feedback with us! We’re delighted to hear that you’re enjoying your new air conditioner and that its quieter performance has made such a positive difference for you. It’s wonderful to know the unit is meeting your expectations and providing both comfort and peace of mind in your space. If you ever have any questions about your AC or need any additional support, our Customer Care team is always happy to assist. You can connect with us through Live Chat at Frigidaire.com or by calling us directly at 1-800-374-4432, Monday through Friday, between 8:30 a.m. and 8:00 p.m. EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 25, 2026
Posted by: Bill021
[This review was collected as part of a promotion.] Happy with the purchase of this unit which cools our 22’x11’ living room with ease. Love the swinging
Louver.
Louver.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 25, 2026
Dear our valued customer,
Thank you for your 5-star review. We’re happy to hear that your unit is effectively cooling your 22’x11’ living room and that you’re pleased with its performance. It’s great to know you also enjoy the swinging louver feature. We truly appreciate your feedback and thank you for choosing our product. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for your 5-star review. We’re happy to hear that your unit is effectively cooling your 22’x11’ living room and that you’re pleased with its performance. It’s great to know you also enjoy the swinging louver feature. We truly appreciate your feedback and thank you for choosing our product. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeping our loft cool
on June 4, 2026
Posted by: CoolBlue
[This review was collected as part of a promotion.] We recently purchased 3 Frigidaire Gallery 10,000 window air conditioners for our large, open loft space. The installation looked easy - we paid to have them installed (my husband and I are in our 80s). We bought brackets to set them on and feel confident that they are securely in the windows. Now that they're up and running we're amazed at how quiet these air conditioners are. Even with all 3 of them running at the same time we can't hear them at all unless we walk right up close to them. I really like the fan-only feature for days that aren't really hot enough to need cooling. It allows us to bring in fresh air. Our loft has been very comfortable with these air conditioners and we highly recommend them.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 5, 2026
Hi CoolBlue, and thank you for sharing your experience with us!
We’re delighted to hear that your three Frigidaire Gallery 10,000 BTU window air conditioners are performing so well in your loft space. It’s especially wonderful to know that the units are running quietly, even with all three in operation, and that the installation process went smoothly with professional help. We’re also glad the fan-only mode is giving you flexibility for those in-between weather days and helping keep your space comfortable and fresh.
Your feedback about comfort, quiet operation, and ease of use is exactly what we aim for in our designs, and we truly appreciate you taking the time to share it.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re delighted to hear that your three Frigidaire Gallery 10,000 BTU window air conditioners are performing so well in your loft space. It’s especially wonderful to know that the units are running quietly, even with all three in operation, and that the installation process went smoothly with professional help. We’re also glad the fan-only mode is giving you flexibility for those in-between weather days and helping keep your space comfortable and fresh.
Your feedback about comfort, quiet operation, and ease of use is exactly what we aim for in our designs, and we truly appreciate you taking the time to share it.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Should’ve bought sooner
on June 27, 2026
Posted by: Bing F
[This review was collected as part of a promotion.] This has been one of the best air conditioners I’ve ever had. It cools a large space in our home and is very quiet. It was very easy to install as well. Plan on buying another one for our upstairs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2026
Hi there. Thank you for your fantastic feedback! We're thrilled to hear your Frigidaire air conditioner is keeping your space cool while providing quiet and reliable performance. We're also glad the installation process was easy for you. We appreciate you choosing Frigidaire and hope your next unit provides the same great experience!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com