Customer reviews from frigidaire.com
Frigidaire - Gallery 115V 10,000 BTU 450 Sq. Ft. Smart Inverter Window Air Conditioner with Remote - White
Average customer rating
4.9
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
38
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
14 out of
14)
Customer Reviews for Frigidaire - Gallery 115V 10,000 BTU 450 Sq. Ft. Smart Inverter Window Air Conditioner with Remote - White
Customer Rating
5
Frigidaire Gallery 10,000 BTU
on May 12, 2025
Posted by: ANT224
[This review was collected as part of a promotion.] If your thinking about upgrading to the Gallery from the regular Frigidaire window A/C, then trust me its worth the extra money, with the inverter compressor its night and day difference. Extremely quiet and blows ice cold without the loud compressor noise. Highly recommend the Gallery line when compared to the regular Frigidaire
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 13, 2025
Thank you so much for sharing your experience! We're so glad to hear that the Frigidaire Gallery A/C model GHWW105TE1 has made such a noticeable difference for you. The inverter compressor really does take things to the next level, offering a quieter, more efficient cooling experience. It’s awesome that you’re enjoying the improved performance, and we completely agree—the Gallery line is definitely worth the investment for a more peaceful, powerful cooling experience. We really appreciate your recommendation!
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
on May 13, 2025
Posted by: jay07
don't know if its me but when I put it on high it feel like its on low
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 14, 2025
Thanks for sharing your experience, jay07. It shouldn’t feel like your air conditioner is underperforming—especially when set to high. We understand how frustrating that can be. There could be a few reasons why it’s not cooling as expected, and we’d like to help troubleshoot the issue or connect you with service if needed.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Cold air!
on May 16, 2025
Posted by: Bekim84
from Richmond Hill
[This review was collected as part of a promotion.] I love how this gets my apartment cold so quickly. I have had a Frigidaire air conditioner before, and loved it. It lasted over 15 years and this new product just feels that much better and that it could last even longer. The WiFi option is so convenient to have and allows me to control the AC from anywhere and create a schedule for keeping my home cooled while I’m away. I also have to compliment the look of this new AC as it blends so much nicer with the styling of my apartment and that it’s also much quieter.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
cool quiet comfort
on May 22, 2025
Posted by: edition45
from NEW PALTZ
[This review was collected as part of a promotion.] Great air conditioner! Not complicated to set up or use and it is whisper quiet! Love that the fins can be set to swing or remain stationary in one direction or opposite directions. The different modes are a plus, too. Eco mode allows the unit to shut down after temp is reached saving precious energy and reducing electricity costs. The timer and the app are other great advancements as the timer can be set to cool a room on a schedule or the app can be used to turn the unit on or off or to adjust the temp while away. All in all I would highly recommend this product.
I would recommend this to a friend!
Response from The InsidersBy Christian, Online Outreach Specialist, May 23, 2025
Thank you so much for your detailed and thoughtful review! We’re delighted to hear you’re enjoying the features, quiet operation, and energy-saving modes of your air conditioner. It’s great to know the app and timer are making things even more convenient for you.
If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting The Insiders
Customer Rating
5
Quiet Coolness
on May 27, 2025
Posted by: Budgetbee1
from Bella Vista
[This review was collected as part of a promotion.] I am highly impressed with the Frigidaire Window Air Conditioner. The installation was easy, and it fit perfectly in a window in my sunroom. The sunroom is the hottest room in our house and this unit cooled it down instantly. I am amazed at how quiet this unit is; it is the quietest one I've ever experienced. My favorite aspect of this air conditioner is that it is "smart". My whole house is "smart" and this fits right in. I can control it through Alexa or via the remote. It is the epitome of convenience. There are so many additional features that are included that take this product to the next level such as air quality lights, eco mode, ability to install Pureair filters, and so much more. I am still exploring all the features and enjoying every one of them. I would highly recommend this air conditioner!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
cool and quiet
on May 27, 2025
Posted by: Liza67
from Scranton
[This review was collected as part of a promotion.] At first I was like man, why are these air conditioners so expensive. Now that I have one , i know why. It has so many features, for example eco friendly and the ability to not only control it with its remote control, but also by downloading an app to your phone. You can set it to turn on or off at a certain time too.
It was super easy to install for my son in law. Another feature i love is the ability to swing the vent so that the air can spread in the room. You can also turn off the swing option. You can also activate child lock so that the buttons on the appliance itself have no function. Made my room very cold within an hr or so, too cold actually.
It was super easy to install for my son in law. Another feature i love is the ability to swing the vent so that the air can spread in the room. You can also turn off the swing option. You can also activate child lock so that the buttons on the appliance itself have no function. Made my room very cold within an hr or so, too cold actually.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Air conditioning bliss
on June 2, 2025
Posted by: Krissy1418
from Clifton Heights
[This review was collected as part of a promotion.] It was finally time to replace our old 10yr old window a/c. It just wasn’t feeling like it was fully cooling the way it should. So let’s get down to business with this beautiful beast. Bringing the box upstairs was not an issue for me. It was somewhere around 50/60lbs. Opening up the box everything was nicely packaged on the top all organized. ( should have taken a pic but was to excited). Installing the accordion sides wasn’t a problem at all. Just a little patience and I was Good to go. Setting up in the window another breeze. Once this bad boy was put in the window with a few minor accordion adjustments we were good to go. Soon as we plugged it in. Turning it on. We were soo amazed how quiet it was when it’s on. The accordion vent flipped open and just left cold air out. WiFi setup was super easy long as you follow the instructions in booklet
and you know your WiFi pw. Only downside I have Is the green power light that is on is bright at night. There could be a setting somewhere and I just have not found it yet. We need complete darkness to sleep. But it’s not unbearable. You get provided with white foam to apply to the a/c to cover where there may be some gaps. You will see where I’m talking about in my pictures. Overall we are very pleased with this a/c. Between the setup and the sound it makes while it’s on. Did I mentiom you could turn it on before you even get home with the iOS/andriod app. So the room or houses could start cooling down before you get home. I
and you know your WiFi pw. Only downside I have Is the green power light that is on is bright at night. There could be a setting somewhere and I just have not found it yet. We need complete darkness to sleep. But it’s not unbearable. You get provided with white foam to apply to the a/c to cover where there may be some gaps. You will see where I’m talking about in my pictures. Overall we are very pleased with this a/c. Between the setup and the sound it makes while it’s on. Did I mentiom you could turn it on before you even get home with the iOS/andriod app. So the room or houses could start cooling down before you get home. I
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, June 4, 2025
Thanks for the detailed review, Krissy1418! It's clear you put a lot of care into the setup and really thought through the whole experience! Sounds like this new A/C unit is a major upgrade, especially with how quiet and efficient it is. The WiFi feature is a huge plus—being able to cool the space before you even walk in is a game changer. Totally get the note about the bright power light at night; hopefully there’s a way to dim it, but good to hear it's not a dealbreaker. Glad you're enjoying the cool comfort!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders
Customer Rating
5
Fabulous A/C
on June 3, 2025
Posted by: christina351
from EVANS
[This review was collected as part of a promotion.] Pros first. This is a well built machine. Cools the room great! Easy to use. And I love the wifi control. It was easy to connect and easy to adjust from another room. Very small room and the window is next to a wall so we were able to put it to one side of thw window away from the adjacent wall.
Cons: This thing would not mount correctly in the window. Either it went into the frame and the window didn't close behind the mount or visa versa. In the photos it shows huge gaps left by the framing. Also shows how the window wouldn't close for the mounting screws. We were able to close them off by buying extra insulation foam. Probably just the 20 year old windows in this house.
I would recommend this to a friend!
Response from The InsidersBy Ruth, Online Outreach Specialist, June 4, 2025
Hi, Christina. Thank you for your thoughtful review! We're so glad to hear you're enjoying the cooling performance, build quality, and the convenience of Wi-Fi control, it's great that it’s making a difference in your space. We appreciate your honesty about the installation challenges and are glad you found a solution with extra insulation. Older windows can definitely present some surprises, and your feedback is helpful for others in similar situations. Thanks again for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting The Insiders