Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espresso Machine Bundle by Breville - Black
Average customer rating
4.3
(180 Reviews)
Rating breakdown 180 reviews
5 Stars
124
4 Stars
26
3 Stars
10
2 Stars
7
1 Star
13
83%of customers recommend this product.
(
146 out of
176)
Customer Reviews for Nespresso - Vertuo UP Espresso Machine Bundle by Breville - Black
Customer Rating
5
Better than what you’d go out for
on March 13, 2026
Posted by: pblanco4
from Chelmsford, MA
[This review was collected as part of a promotion.] We’ve had our Vertuo Up for about 3 weeks and couldn’t be happier. The area we live in has multiple choices, the usual chains and smaller places but they need to be open when you’d like a good coffee or espresso. Now all we need to do is go to the kitchen, pick the beverage we want and it’s ready in a couple of minutes and the quality is as good or better than the places we used to go. We would very highly recommend Nespresso machines and coffees.
I would recommend this to a friend!
Response from Nespresso USABy Nespresso USA, Customer Service, March 14, 2026
Thank you for your lovely review! Customer satisfaction is our top priority.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great new product!
on March 16, 2026
Posted by: allanjohn
from San Jose, CA
[This review was collected as part of a promotion.] I bought this about a month ago. My old machine had problems due to non use so we opted for a new one. I love the design, so cute. It works great and I love the features, such as changing the temp and quantity. The only downside is that the trash basket can get a little wet with coffee. Other than that we love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design
on March 18, 2026
Posted by: Laurie
from Oregon
[This review was collected as part of a promotion.] This is my second Nespresso machine. I love it!
I highly recommend Nespresso and a few relatives have bought them too!
I highly recommend Nespresso and a few relatives have bought them too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy Open & Close
on March 22, 2026
Posted by: Tired New Mama
from Morgantown, WV
[This review was collected as part of a promotion.] I replaced my previous Vertuo machine with this new Vertuo Up. It has made a world of difference. With a newborn I needed something easy to open and shut one handed and this was just the fix I needed!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome product
on March 24, 2026
Posted by: Rock
from Cincinnati
[This review was collected as part of a promotion.] The new Nespresso machine has made our coffee life better! It’s much quieter and more user friendly with the app and barista option.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
WiFi coffee :)
on March 27, 2026
Posted by: TomCat
from Croton, NY
[This review was collected as part of a promotion.] I am definitely happy with the products. I do wish the samplers were geared more towards my purchases but still love free coffee ;) Love that I was able to hookup through the WiFi and set heat setting while the machine determines by the POD how big the coffee will be.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on March 28, 2026
Posted by: Nikki0627
from Glendale Ca
[This review was collected as part of a promotion.] I had a virtual next, but we really wanted to upgrade so we ended up buying the virtual up in pearl White and honestly I love it matches my kitchen. It’s a lot easier to use. I think also, it heats up the water way quicker. I like the fact that I can connect it with my phone change the settings change the temperature level change the pod level honestly, it’s great. I love Nespresso and I definitely cannot wait for the next upgrade.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine pods need to be improved
on March 29, 2026
Posted by: Jummy
from Staten Island New York
[This review was collected as part of a promotion.] The coffee maker is great the only drawer that I’ll have is with the pods I like drinking a big cup of coffee in the morning should be making more pot I can do like 14 or 16 ounces French Rd. something like that that’s the only drawback I have where is
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA