Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espresso Machine Bundle by Breville - Black
Average customer rating
4.3
(235 Reviews)
Rating breakdown 235 reviews
5 Stars
163
4 Stars
29
3 Stars
12
2 Stars
10
1 Star
21
81%of customers recommend this product.
(
186 out of
229)
Customer Reviews for Nespresso - Vertuo UP Espresso Machine Bundle by Breville - Black
Customer Rating
5
First Nespresso Purchase
on April 3, 2026
Posted by: OksanaY
from Roseville, CA
[This review was collected as part of a promotion.] My first nespresso machine purchase was a success!
Makes coffee fast and tastes just like my Breville touch coffee machine, but much quicker. Very very happy!
Makes coffee fast and tastes just like my Breville touch coffee machine, but much quicker. Very very happy!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very Happy
on March 30, 2026
Posted by: Don
from Sacramento, Ca.
[This review was collected as part of a promotion.] Great look and size. makes great coffee.
Very simple to use.
Very simple to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek Design, cool new functionality
on March 29, 2026
Posted by: Jfm
from Saint Petersburg FL
[This review was collected as part of a promotion.] Bought this as an early birthday present for my wife. Upgraded from an older model and was attracted by the sleek design and the new bottom to create a concentrated brew. I am all about Nespresso over ice and this machine was built for me. Love it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great machine pods need to be improved
on March 29, 2026
Posted by: Jummy
from Staten Island New York
[This review was collected as part of a promotion.] The coffee maker is great the only drawer that I’ll have is with the pods I like drinking a big cup of coffee in the morning should be making more pot I can do like 14 or 16 ounces French Rd. something like that that’s the only drawback I have where is
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on March 28, 2026
Posted by: Nikki0627
from Glendale Ca
[This review was collected as part of a promotion.] I had a virtual next, but we really wanted to upgrade so we ended up buying the virtual up in pearl White and honestly I love it matches my kitchen. It’s a lot easier to use. I think also, it heats up the water way quicker. I like the fact that I can connect it with my phone change the settings change the temperature level change the pod level honestly, it’s great. I love Nespresso and I definitely cannot wait for the next upgrade.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
WiFi coffee :)
on March 27, 2026
Posted by: TomCat
from Croton, NY
[This review was collected as part of a promotion.] I am definitely happy with the products. I do wish the samplers were geared more towards my purchases but still love free coffee ;) Love that I was able to hookup through the WiFi and set heat setting while the machine determines by the POD how big the coffee will be.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome product
on March 24, 2026
Posted by: Rock
from Cincinnati
[This review was collected as part of a promotion.] The new Nespresso machine has made our coffee life better! It’s much quieter and more user friendly with the app and barista option.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Waste of Money
on March 24, 2026
Posted by: Anonymous
Another cheap plastic leaky mess. Quality of Nespresso has gone down the gutter. Start using metal parts that last longer. Tanks that don't leak. flimsy parts that can't crack. You produced another machine that doesn't stand out whatsoever. Its overpriced along with the pods that used to be affordable, now they too are overpriced. You have zero loyalty program so the thousands of dollars I have spent give me nothing back in return. The only thing I am looking forward to is the patent to expire so I can get off-brand pods for the Vertuo. Nespresso has fallen off.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, March 27, 2026
Thank you for your honest review. We stand behind our brand and quality is our highest priority. With proper care and maintenance our machines are expected to perform well for years to come. On occasion, issues can occur, which is why we offer both, in and out of warranty repair or replacement as needed and lifetime troubleshooting service. Please escalate these machine concerns, so we can find a satisfactory solution. We are available 24/7 at 800-562-1465 and hope to hear from you soon.
Written by a customer while visiting Nespresso USA