Customer reviews from Nespresso USA
Nespresso - Vertuo UP Espresso Machine Bundle by Breville - Black
Average customer rating
4.3
(192 Reviews)
Rating breakdown 192 reviews
5 Stars
133
4 Stars
26
3 Stars
11
2 Stars
7
1 Star
15
82%of customers recommend this product.
(
154 out of
187)
Customer Reviews for Nespresso - Vertuo UP Espresso Machine Bundle by Breville - Black
Customer Rating
5
I love my Nespresso!
on May 3, 2026
Posted by: Ang08
from Minneapolis, Minnesota
[This review was collected as part of a promotion.] I'm really happy with my Nespresso machine. It has completely transformed my morning routine. The coffee is rich, flavorful, and so easy to make with the push of a button. I love the variety of pods available, which lets me switch up flavors depending on my mood. Cleanup is quick and simple, making it perfect for busy mornings. Overall, it's a great addition to my kitchen and I highly recommend it to anyone who loves a good cup of coffee without the hassle.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee
on May 12, 2026
Posted by: Mike
from Overland Park, KS
[This review was collected as part of a promotion.] The coffee is really VERY SPECTACULAR!!! Operating is a bit tricky because Nespresso doesn't give you much info regarding how to operate in the form of a user manual, so if you're not familiar it can be a bit of a struggle. Be sure to download the full user manual off the Nespresso Site. I wish the machine would allow at least two people to have access to the App WiFi.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Spell it UP!!! 🫶🔮🪄 Create your own Magick
on November 19, 2025
Posted by: AliceAboveSoBelow_
from Davenport, Iowa
Definitely a level UP! I loved having the privilege to use this dream machine! Compared to my Pop+, you will also not want to turn back. So easy, I loved the connectivity for many reasons, however, the temperature selection was a game changer in app. The machine can read the capsule pod and brew as the collection advised or customize in app and change the temp. The "creations button" was great for cold brew iced or making espresso an addition to your blended beverage or cold brew of choice. It's so easy and fun to spell around with (aka- "make personalized recipes", for the normies). The reveal glasses were neat to see the different layers and foam while it brewed. Wild gadget, that's for sure.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Great machine but with a serious flaw.
on January 4, 2026
Posted by: subbukr
from Sacramento, CA
The machine looks very nice and brews coffee as expected. I bought this machine few days after it was launched when I visited the Nespresso Boutique. I have two old Nespresso machines and compared to the quality of the build, this new machine feels very cheap and filmsy.
While the vertical pod mechanism looks great and convinient but a lot of coffee gets wasted. I use this machine in my office and when I empty the tray every week I see tray fully filled with coffee. There is a odor from the coffee collected in the tray.
I hope Nespresso understands this issue and finds some kind of solution for this. I see many others have reported the same issue.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., January 5, 2026
Thank you for your honest review. We'll pass it along to the appropriate party. We certainly appreciate your loyalty.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso’s best, what else?
on April 15, 2026
Posted by: BellaK06
from Hazleton, PA
[This review was collected as part of a promotion.] I bought this two weeks ago and it has been amazing! It heats up super quick, it’s much more quiet than my vertuo pop that I had originally, it was very easy to connect to the app and it the ice feature has quickly become a favorite of mine for larger coffee pods! It’s super easy to keep clean as well. The adjustable drip tray is great for different sized mugs. I would absolutely recommend this machine to anyone, I even recommend this to my friends and co-workers. Thank you Nespresso for amazing coffee every day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Great coffee but too much waste
on December 7, 2025
Posted by: Antonio
from Sunnyside Washington
I bought it 3 weeks ago but I loose too much coffee in the drip tray. Just with two brews the tray is almost full.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, December 8, 2025
Thank you for your review, Antonio. Sorry to hear you are having issues with your machine. Please call us to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week. We look forward to finding a satisfactory solution!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Spoiling my Guests
on May 11, 2026
Posted by: Judy
from Naples FL
[This review was collected as part of a promotion.] I love the taste of the coffee. I’ve wanted one to add to my vacation home for guests who have varied tastes and this works great. I love you can also make a cold brew.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Everything I Wanted!
on February 17, 2026
Posted by: LA98
from Wisconsin
[This review was collected as part of a promotion.] I’ve only owned for about a month now, but have been blown away by the quality and ease of use. By far the best at-home coffee I’ve found!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA