Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Inverter Window Air Conditioner - White
Average customer rating
4.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
37
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Inverter Window Air Conditioner - White
Customer Rating
5
Nice and quiet!
on June 9, 2026
Posted by: Sarge81
[This review was collected as part of a promotion.] We replaced our old Frigidaire window air conditioner after many summer seasons of use with this unit. This unit is much more quieter and it's doing a good job of keeping the whole upstairs of our house. Hopefully we will get many seasons out of this one like the last unit.
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 9, 2026
Hello Sarge81!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star).
We’re delighted to hear that your new unit is performing well and that you’re enjoying how much quieter it is compared to your previous air conditioner. It’s great to know it’s effectively keeping your upstairs space comfortable, especially during the warmer seasons.
We truly appreciate your continued loyalty to Frigidaire and your trust in our products. We hope your new unit provides you with many more seasons of reliable cooling, just like your previous one.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star).
We’re delighted to hear that your new unit is performing well and that you’re enjoying how much quieter it is compared to your previous air conditioner. It’s great to know it’s effectively keeping your upstairs space comfortable, especially during the warmer seasons.
We truly appreciate your continued loyalty to Frigidaire and your trust in our products. We hope your new unit provides you with many more seasons of reliable cooling, just like your previous one.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire AC
on June 9, 2026
Posted by: Furball0127
[This review was collected as part of a promotion.] Love the unit. Very quiet. Only wish is that the side wings could be much wide
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 9, 2026
Hello Furball0127!
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star).
We also appreciate your suggestion regarding the side wings. Customer feedback like yours is valuable and helps us identify opportunities for future product improvements. We will be sure to share your comments with our product development team for review. We truly appreciate your support and hope you continue to enjoy your Frigidaire air conditioner for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for choosing Frigidaire and for sharing your feedback on your Frigidaire 12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi (Energy Star).
We also appreciate your suggestion regarding the side wings. Customer feedback like yours is valuable and helps us identify opportunities for future product improvements. We will be sure to share your comments with our product development team for review. We truly appreciate your support and hope you continue to enjoy your Frigidaire air conditioner for many years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Yes!
on June 14, 2026
Posted by: Nats024
[This review was collected as part of a promotion.] After years of looking for a solution for my attic apartment....
I found something energy efficient and effective at cooling off the whole place
I found something energy efficient and effective at cooling off the whole place
Highly recommended !
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2026
Hi there. Thank you for your feedback! We're thrilled to hear that your Frigidaire unit has been an effective and energy-efficient solution for keeping your attic apartment comfortable. It’s wonderful to know it’s helping you stay cool and enjoy your space. We appreciate your recommendation and thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 15, 2026
Posted by: Budzy
[This review was collected as part of a promotion.] Very quiet. Keeps rooms cool without much variance in temperature.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 16, 2026
Hi Budzy!
Thank you for taking the time to share your feedback. We are delighted to hear that your air conditioner is operating quietly and maintaining a consistent and comfortable room temperature with minimal variation.
It is wonderful to know that the performance of the unit is meeting your expectations and providing the comfort you were looking for. Feedback like yours is greatly appreciated and helps us understand what our customers value most.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We are delighted to hear that your air conditioner is operating quietly and maintaining a consistent and comfortable room temperature with minimal variation.
It is wonderful to know that the performance of the unit is meeting your expectations and providing the comfort you were looking for. Feedback like yours is greatly appreciated and helps us understand what our customers value most.
Thank you for choosing Frigidaire. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Traded Windmill for Frigidaire
on June 23, 2026
Posted by: Seannoo
[This review was collected as part of a promotion.] Love my new window AC. Works great, quiet and has all the covenant features that I want. Not as pretty from the outside as the windmill but who cares. The energy efficiency is better than the windmill also. Happy with my purchase.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 23, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your new window air conditioner and that it’s providing the cooling performance, quiet operation, and convenient features you were looking for.
It’s great to know that energy efficiency is an important benefit for you and that your unit is helping keep your space comfortable. We appreciate you choosing Frigidaire and taking the time to share your feedback.
Thank you again for your support, and we hope you continue to enjoy a cool and comfortable home for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying your new window air conditioner and that it’s providing the cooling performance, quiet operation, and convenient features you were looking for.
It’s great to know that energy efficiency is an important benefit for you and that your unit is helping keep your space comfortable. We appreciate you choosing Frigidaire and taking the time to share your feedback.
Thank you again for your support, and we hope you continue to enjoy a cool and comfortable home for many years to come! If you have any questions or need assistance in the future, please feel free to contact us through our live chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432. Representatives are available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST and will be happy to assist you.
Warm regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2026
Posted by: overainbowes
[This review was collected as part of a promotion.] Just installed yesterday. Simple operation, clean design, cooled things down very quickly & most important, very quiet. And the added allergen filter is a huge plus.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2026
Hi overainbowes!
Thank you for taking the time to share your feedback. We’re delighted to hear that your new Frigidaire window air conditioner has been easy to use, quick to cool your space, and operates so quietly. It’s also great to know that the allergen filter has been a valuable added benefit for you.
We truly appreciate you choosing Frigidaire and are glad the unit is meeting your expectations. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We’re delighted to hear that your new Frigidaire window air conditioner has been easy to use, quick to cool your space, and operates so quietly. It’s also great to know that the allergen filter has been a valuable added benefit for you.
We truly appreciate you choosing Frigidaire and are glad the unit is meeting your expectations. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com