Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Inverter Window Air Conditioner - White
Average customer rating
4.8
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
45
4 Stars
9
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Inverter Window Air Conditioner - White
Customer Rating
5
Review for 12,000 BTU Inverter Window Room Air Conditioner
on October 20, 2026
Posted by: TonyE
[This review was collected as part of a promotion.] The 12,000 BTU Inverter Window Room Air Conditioner
Model Number: GHWW125TE1
Is one of Frigidaire's best air conditioners I have ever owned.
It runs quietly, is easy to set up, and has many functions built in.
It has WiFi compatibility so that you can easily operate the a/c unit from the Frigidaire app letting you turn on or turn off or even adjust the temperature and fan speed when you are away from home.
It has an LED light that lets you know it is on when lit green, but it also works to let you know the purity of the inside air: green light-good, yellow light-not as good, and red light warning that the air is bad.
It has a built-in dehumidifier that works in DRY mode but still cools at the same time.
Easy-to-clean, washable air filter, and you can buy a PureAir filter that is great for those persons who have allergies.
I give it a 10 out of 10, so excellent. Get yours because I'm happy with it!
Model Number: GHWW125TE1
Is one of Frigidaire's best air conditioners I have ever owned.
It runs quietly, is easy to set up, and has many functions built in.
It has WiFi compatibility so that you can easily operate the a/c unit from the Frigidaire app letting you turn on or turn off or even adjust the temperature and fan speed when you are away from home.
It has an LED light that lets you know it is on when lit green, but it also works to let you know the purity of the inside air: green light-good, yellow light-not as good, and red light warning that the air is bad.
It has a built-in dehumidifier that works in DRY mode but still cools at the same time.
Easy-to-clean, washable air filter, and you can buy a PureAir filter that is great for those persons who have allergies.
I give it a 10 out of 10, so excellent. Get yours because I'm happy with it!
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 21, 2026
Hi TonyE, thank you for such a fantastic review! We're thrilled to hear your Frigidaire 12,000 BTU Inverter Window Air Conditioner has exceeded your expectations. It's great to know you're enjoying its quiet operation, easy setup, Wi-Fi connectivity, and convenient features, including DRY mode and the washable air filter. We appreciate you taking the time to highlight what you love about your unit and share your 10 out of 10 rating. Thank you for recommending Frigidaire and for choosing us for your home comfort needs! If you ever need assistance, we're here to help through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Liked this AC so much, we got another!
on September 14, 2026
Posted by: Downtownbookgal
[This review was collected as part of a promotion.] Easy to use, quiet, efficient. Glad to have this model!
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 15, 2026
Dear valued Customer!
Thank you for sharing your wonderful feedback on your Frigidaire GHWW125TE1 Inverter Window Air Conditioner! We’re delighted to hear that you enjoyed it so much that you decided to purchase another one. It’s great to know that you’re enjoying its easy operation, quiet performance, and efficiency.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for trusting us with your home comfort!~Sam
Thank you for sharing your wonderful feedback on your Frigidaire GHWW125TE1 Inverter Window Air Conditioner! We’re delighted to hear that you enjoyed it so much that you decided to purchase another one. It’s great to know that you’re enjoying its easy operation, quiet performance, and efficiency.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for trusting us with your home comfort!~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
A very quiet window unit
on August 8, 2026
Posted by: Sib23
[This review was collected as part of a promotion.] This unit as fantastic. It is very quiet and cools my living room nicely. I would recommend this unit!
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 11, 2026
Thank you for taking the time to share your wonderful feedback! We’re thrilled to hear that your new window air conditioner is operating quietly and cooling your living room so nicely.
It’s great to know that you’re enjoying its performance and that you would recommend the unit to others. We truly appreciate you choosing Frigidaire!
If you have any questions or need assistance with your air conditioner, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your new air conditioner continues to provide quiet, comfortable cooling for many years to come. - Maria
It’s great to know that you’re enjoying its performance and that you would recommend the unit to others. We truly appreciate you choosing Frigidaire!
If you have any questions or need assistance with your air conditioner, please don’t hesitate to contact us by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, or via Live Chat at Frigidaire.com.
Thank you again for choosing Frigidaire and for sharing your experience! We hope your new air conditioner continues to provide quiet, comfortable cooling for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
The quietest AC I have ever heard
on July 21, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] No kidding,,, I can’t believe how quiet this is,,, so far I haven’t had any problems with it. It keeps me cool all day and night without any issues whatsoever,,, I recommend this AC to everyone who needs a cool place without having to turn up the TV . Mine is in the living room,, but,, I could use it in my bedroom with a good night’s sleep.
Response from frigidaire.comBy Angel, Online Outreach Specialists, July 24, 2026
Hi, Jim Nelson! Thank you for sharing your experience! We're thrilled to hear that your Frigidaire window-mounted air conditioner has exceeded your expectations with its remarkably quiet operation while keeping you cool and comfortable day and night. It's wonderful to know you can enjoy your favorite TV shows without turning up the volume and that it's quiet enough to provide a restful night's sleep in the bedroom as well. Your recommendation means so much to us, and we truly appreciate you choosing Frigidaire.
If you ever have questions or need support, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to assist you. -Angel
If you ever have questions or need support, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday–Friday, 8:30 a.m.–8:00 p.m. EST. Our team will be happy to assist you. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best AC you can buy!
on July 18, 2026
Posted by: JGuz0117
[This review was collected as part of a promotion.] We decided to switch out our AC units for these because of the WiFi Capability. But I tell, apart from that feature.. this is an AMAZING air conditioner! It’ sooo quiet you don’t even realize it’s on. I love that you can program it to turn on and off at a certain time or when the room hits a certain temperature. I love how sleek it looks. Also, the app makes it even more convenient with its notifications. It tells you when there’s dust in the room, when the filter needs cleaning, and helps you save money with its “Sleep Mode” feature. I started with only one unit and absolutely loved it, so I replaced the majority of ACs in my house with this model. Worth every penny.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your amazing and detailed review! We're thrilled to hear that your air conditioner has exceeded your expectations and that the WiFi capability, quiet operation, and smart features are making a difference in your home. It’s wonderful to know that you’re enjoying the scheduling options, temperature control, sleek design, and the convenience of app notifications.
We’re especially glad to hear that you were so impressed with your first unit that you chose to upgrade additional rooms in your home. Your feedback means a lot to us, and we appreciate your trust in our brand. Thank you for choosing our air conditioner, and we hope it continues to provide comfort, efficiency, and reliable performance for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your amazing and detailed review! We're thrilled to hear that your air conditioner has exceeded your expectations and that the WiFi capability, quiet operation, and smart features are making a difference in your home. It’s wonderful to know that you’re enjoying the scheduling options, temperature control, sleek design, and the convenience of app notifications.
We’re especially glad to hear that you were so impressed with your first unit that you chose to upgrade additional rooms in your home. Your feedback means a lot to us, and we appreciate your trust in our brand. Thank you for choosing our air conditioner, and we hope it continues to provide comfort, efficiency, and reliable performance for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Should you buy it? YES
on July 16, 2026
Posted by: wolf189
[This review was collected as part of a promotion.] very pleased with performance of the unit. cools well and very quite. Glad I decided to replace my old noisy unit
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 20, 2026
Hi wolf189!
Thank you for taking the time to engage with us and for sharing your positive feedback. We're thrilled to hear that your air conditioner is performing well and that you're enjoying its quiet operation and cooling performance.
We're glad your new unit has been a great replacement for your previous air conditioner, and we appreciate you highlighting its efficiency and reliability. Your satisfaction means a great deal to us.
Thank you for choosing Frigidaire. If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your positive feedback. We're thrilled to hear that your air conditioner is performing well and that you're enjoying its quiet operation and cooling performance.
We're glad your new unit has been a great replacement for your previous air conditioner, and we appreciate you highlighting its efficiency and reliability. Your satisfaction means a great deal to us.
Thank you for choosing Frigidaire. If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Newer model
on July 11, 2026
Posted by: Lou3369
[This review was collected as part of a promotion.] Working great
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 14, 2026
Hi there, thank you for taking the time to leave us a 5-star rating! We’re happy to know you’re having a positive experience with your AC.
If you ever have questions or need assistance, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
If you ever have questions or need assistance, please feel free to reach out through Live Chat at Frigidaire.com or call 1-800-374-4432, Monday – Friday, 8:30 AM – 8 PM ET. Our team will be happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Review for 12,000 BTU Inverter Window Room Air Conditioner with Wi-Fi
on July 7, 2026
Posted by: ajuv
[This review was collected as part of a promotion.] So far the unit has performed very well. Cooling is the room seems to be efficient. I like that I can have an additional filter and that you can keep track of how well the filters are working.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 8, 2026
Hi there, Valued Customer,
Thank you for your wonderful feedback! We're delighted to hear that your unit has been performing well and providing efficient cooling for your room. It's also great to know you're enjoying the convenience of the additional filter and the ability to monitor its performance. We're glad these features are enhancing your experience. Thank you for choosing our brand, and we hope you continue to enjoy reliable comfort for years to come!
If you ever have any questions or need assistance, please feel free to reach out to us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Thank you for your wonderful feedback! We're delighted to hear that your unit has been performing well and providing efficient cooling for your room. It's also great to know you're enjoying the convenience of the additional filter and the ability to monitor its performance. We're glad these features are enhancing your experience. Thank you for choosing our brand, and we hope you continue to enjoy reliable comfort for years to come!
If you ever have any questions or need assistance, please feel free to reach out to us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com