Customer reviews from frigidaire.com
Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Inverter Window Air Conditioner - White
Average customer rating
4.8
(46 Reviews)
Rating breakdown 46 reviews
5 Stars
37
4 Stars
8
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
13 out of
13)
Customer Reviews for Frigidaire - 12,000 BTU 550 Sq. Ft. Smart Inverter Window Air Conditioner - White
Customer Rating
5
Don’t know how the magic works but it does
on June 18, 2025
Posted by: Hosic
from Hopedale
[This review was collected as part of a promotion.] So I can’t tell you how much I’m impressed with this unit. I replaced my 3 year old unit, which was also an inverter style unit along with the same BTU rating and for some reason this guy cools down the whole level I’m using it on way faster. It even seems to cool off a room that never really seem to cool prior to this one.
What I like about this unit is on its highest setting, it’s not really that disturbingly loud at all. Yes it’s loud as expected but not annoying. Another neat feature I’m not use to is the air quality light. I really like how it has a light that tells you the current status of the air quality in the room. My air purifier does this also but it’s nice to have this on the AC.
What I like about this unit is on its highest setting, it’s not really that disturbingly loud at all. Yes it’s loud as expected but not annoying. Another neat feature I’m not use to is the air quality light. I really like how it has a light that tells you the current status of the air quality in the room. My air purifier does this also but it’s nice to have this on the AC.
Install wasn’t anything really special compared to any other window unit, however the side cover that expand out to seal up the whole window, it really does allow you to seal everything right up if you’re willing to drill holes in your window frame.
Overall great unit that I think anyone would like and have zero to few complaints towards it.
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, June 20, 2025
Thank you so much for your detailed and thoughtful feedback! We're thrilled to hear how impressed you are with your new unit—especially compared to a similar inverter model. It's great that it's cooling your space more efficiently and even reaching areas that previously stayed warm. We're glad the sound level is manageable even on high, and that you're enjoying features like the air quality indicator and the well-sealing side panels. It’s always rewarding to know a product is making a noticeable difference in comfort and performance.
If you ever have any questions or need support, we’re here for you via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
If you ever have any questions or need support, we’re here for you via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
– Reed
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome
on June 20, 2025
Posted by: Len 92
[This review was collected as part of a promotion.] We have had it for a week, and it has been wonderful. It really cools down our whole living room and kitchen area.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 20, 2025
Thank you for your feedback — we’re so glad you’re enjoying it!
We’re happy to hear that your GHWW125TE1 air conditioner is performing so well and keeping both your living room and kitchen area cool. It’s great to know it’s making a noticeable difference, especially in just the first week!
If you ever have questions about features or maintenance tips to keep it running efficiently, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
We’re happy to hear that your GHWW125TE1 air conditioner is performing so well and keeping both your living room and kitchen area cool. It’s great to know it’s making a noticeable difference, especially in just the first week!
If you ever have questions about features or maintenance tips to keep it running efficiently, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Smart and Powerful AC for My Guest Room
on June 21, 2025
Posted by: JuanLujano
from Miami
[This review was collected as part of a promotion.] I recently installed the Frigidaire Gallery Inverter Window Air Conditioner (GHWW125TE1) in a guest room that doesn’t have central AC, and the transformation has been incredible. This room had an outdated unit that came with the house—loud, inefficient, and full of dust. The GHWW125TE1 is a night-and-day difference. Not only is the design sleek and modern, but it cools the room fast and runs with impressive efficiency.
As a tech enthusiast, the Wi-Fi integration is what really sold me. Being able to control the unit from my phone, adjust the temperature remotely, and monitor usage is exactly what I expect from a modern appliance in 2025. So far, it’s been flawless. The room stays consistently cool, and I’m looking forward to seeing how it holds up during the peak summer heat.
If you’re looking for a powerful, smart, and stylish AC unit this is an excellent option!
I would recommend this to a friend!
Response from The InsidersBy Maria, Online Outreach Specialist, June 23, 2025
Thank you for sharing your positive experience with your Air Conditioner, Juan. We're thrilled to hear how much it's transformed your guest room and that you're enjoying the sleek design, efficiency, and Wi-Fi features. If you need any further assistance or have additional questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help ensure you continue to enjoy your appliance to the fullest! - Maria
Written by a customer while visiting The Insiders
Customer Rating
5
Powerful unit!
on June 24, 2025
Posted by: kloxley
from Chepachet
[This review was collected as part of a promotion.] This Frigidaire 12,000 BTU Inverter Window Room Air Conditioner successfully cools my 500 square foot loft and helps to cool my downstairs as well. I love that I can control it from my phone with the Frigidaire App. Child lock is a must having two children under 5 years old, and being able to see the air quality by the green, yellow or red light gives this mom peace of mind!
I would recommend this to a friend!
Response from The InsidersBy Maico, Online Outreach Specialist, June 26, 2025
Thank you for sharing your experience, Kloxley! We're so glad to hear that the Frigidaire 12,000 BTU Inverter Window Air Conditioner is effectively cooling your space and providing comfort throughout your home. It’s great that the app control, child lock, and air quality indicator are making such a positive difference—especially with little ones around. Your peace of mind means everything, and it sounds like this unit is doing exactly what you need! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting The Insiders
Customer Rating
5
Best Airconditioner ever
on June 27, 2025
Posted by: DGJR
[This review was collected as part of a promotion.] This is the best unit I ever purchased. Effective & efficient. Ultra quality! From the different operating modes to the swinging air leveler this unit dose it all. Cools my livingroom/dinningroom area very quickly. Programmable, so it set it and forget it. The app to operate the unit is flawless
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 29, 2025
Posted by: Mattys
[This review was collected as part of a promotion.] I switched from a Midea and altho i like the Frigidaire there a couple things I wish it did like the Midea. One being you can not shut off the green light w out putting it into sleep mode - easy fix - covered it with tape. The most annoying part is that it only has 4 settings - Auto, Low, Med, High which is standard but after using the Midea where you could change the setting from 1% -100% it’s hard to go from having that adjustability to only Low,Med, High. I do love that it has a filter (bought separately) which is great which will prevent the inside fan from getting dirty but I miss being able to put the fan down to 20% or 30% or 40% especially at night where it helps lower the noise and you can find the perfect fan speed for you.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and Efficient
on July 2, 2025
Posted by: melkel27
[This review was collected as part of a promotion.] I am very happy with our new Frigidaire A/C. It is much smaller than the last A/C we had, and more quiet. On top of all of that, it cools the large living/dining space very well.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, July 2, 2025
We're so happy to hear your new Frigidaire 12,000 BTU Inverter A/C is keeping your space cool and comfortable. The quieter operation and compact size are definitely big pluses—and it's great to know it’s handling your large living/dining area so well. Enjoy the comfort, if you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So Quiet!
on July 8, 2025
Posted by: kimberlylynn987
from Whitinsville
[This review was collected as part of a promotion.] I absolutely love this inverter air conditioner! I used to dread having a window unit in the dining room because of how loud they typically are. I’d often turn it off during meals so we could hear each other talk and then forget to turn it back on. This unit is definitely a game changer. It’s incredibly quiet, so much so that I often forget it’s even running! It keeps both our dining room and kitchen cool and comfortable without any noise disruption. Highly recommend!
I would recommend this to a friend!
Response from The InsidersBy Reed, Online Outreach Specialist, July 10, 2025
Thank you so much for sharing your wonderful experience! We're thrilled to hear that your inverter air conditioner is quiet and keeps your dining room and kitchen comfortable without disrupting your conversations. It’s great to know it’s been a game changer for you! If you ever need assistance, don’t hesitate to reach out via live chat at Frigidaire.com or call 1-800-374-4432. We truly appreciate your recommendation!
- Reed
- Reed
Written by a customer while visiting The Insiders