Customer Reviews for De'Longhi - Magnifica Start Fully Automatic Espresso Machine with Automatic Milk Frother - Black
Customer Rating
3
Sadly, we are disappointed
on February 1, 2025
Posted by: sls_ontario
We decided that our Christmas gift to each other would be an upgraded coffee maker. After much research and a couple visits to a specialty coffee supply store, we chose the Magnifica Start. We looked at more expensive machines, but we could not justify the cost. And we definitely knew that full manual was not for us. This seemed like a good compromise. We have been trying hard to get used to it (reading tips, making adjustments, trying to improve the experience, trying different beans). Is it the machine? Is it us? Are we just drip coffee people? I'm happy with the milk drinks, but mainly my husband and I drink coffee and we just can't get a delicious cup of coffee from this machine. Perhaps we're doing something wrong. Anyway, we now have an expensive machine that we're trying to live with. It is a nice looking machine, relatively compact, fairly intuitive. The milk frother is quite good. We definitely wish the output was hotter!! We did adjust the heat per the instructions, but it's definitely not hot. Anyway, we will keep trying to improve the output.
No, I would not recommend this to a friend.
Response from De'LonghiBy Delonghi Reviews, February 3, 2025
Hello, Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.
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