Overall this machine makes coffee that is adequately strong, it has several temp settings and it is very easy to clean. I use it only with reverse osmosis water so that makes it even easier to keep clean. I’m glad I got this machine.
This product is very easy to use and looks great on the counter! I had a prior model for 15+ years, so I think that alone speaks to the quality and the value that you get for the price. The coffee comes out delicious every time. Be sure to follow recommended maintenance (descale and clean) to extend the life of the machine.
[This review was collected as part of a promotion.] Was so excited to see this in the mail! Had to put it to use right away. It’s beginner friendly I didn’t have any trouble setting everything up. I will say it takes while to get everything cleaned up. I’ve seen a lot of mixed reviews about maintenance and I can say I didn’t have any issues. I’ve been having it for almost a year. Could be quieter but overall it’s good.
Response from De'LonghiBy De'Longhi Customer Service, July 31, 2025
Thank you for sharing your feedback! We really appreciate it! We're glad to hear that you're satisfied with your De'Longhi coffee machine! We're sorry the unit did not meet your expectations for a 5-star review. If you have any further questions or concerns, please feel free to chat with a Live Expert at https://www.delonghi.com/en-us/delonghi-support. Click "Chat with us" at the bottom right of the page. We value you as our customer and look forward to answering any questions you may have.
I love it. We used to own a Magnifica and it lasted a very long time. The only thing I do not like as much is the small milk container. That's why only 4 stars.