Customer reviews from whirlpool.com
Whirlpool - Smart Front Load Laundry Tower 4.5 Cu. Ft. Washer and 7.4 Cu. Ft. Electric Dryer with UV Clean Technology - White
Average customer rating
4.4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
6
3 Stars
4
2 Stars
2
1 Star
2
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Whirlpool - Smart Front Load Laundry Tower 4.5 Cu. Ft. Washer and 7.4 Cu. Ft. Electric Dryer with UV Clean Technology - White
Customer Rating
4
Nice combo
on May 29, 2026
Posted by: DungV
[This review was collected as part of a promotion.] This is a good washer dryer set for a small family. I like that the dryer has a light when open. The washer has a uv sanitize option while washing and I've never seen that before. The washer can fit a queen size comforter set easily. The washer also has a nice dry drum feature which dries out the washer so you don't have to keep the washer door open.
We did have to go out and purchase a longer power cord (6ft) for the dryer. The 4ft power cord that it comes with is not long enough to reach the outlet. The dryer front rim collects lint and due to the heat it like melts it into the machine so to remove it you have to scrape it off.
We did have to go out and purchase a longer power cord (6ft) for the dryer. The 4ft power cord that it comes with is not long enough to reach the outlet. The dryer front rim collects lint and due to the heat it like melts it into the machine so to remove it you have to scrape it off.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient, quiet, and space-saving laundry tower with excellent washing and drying performance
on May 27, 2026
Posted by: RebecaG
[This review was collected as part of a promotion.] I ve been really impressed with this whirlpool laundry tower. The washer cleans clothes thoroughly, even with larger loads, and the dryer works quickly without overheating fabrics. I also noticed it runs more quietly than I expected, which is a huge plus for smaller spaces.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Love this stackable set
on May 24, 2026
Posted by: GaryW
[This review was collected as part of a promotion.] I’ve been using this stackable laundry set for about a month now. It’s a beautiful set. Works flawlessly so far. The settings were easy to set up and it uses very little energy. Love the smart features. Cleaning it was a breeze because the stainless steel is very easy to clean. Washed the laundry within twenty two minutes and dries in half hour. I love the set. Only thing I am now finding out is that whirlpool does not service my area. I’m hoping I have no issues in the future with this set. But thus far it works great. The clothes come out very clean. Love the smart features of the machine. It was easy to get on my WiFi network.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Solid washer and dryer combo
on May 24, 2026
Posted by: ShaherozeK
[This review was collected as part of a promotion.] Decent dryer and washer, really easy install. The machines have a small learning curve and aren’t super noisy without a lot of vibration. They’re very effective and I’ll continue to use till they break.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Space-saving, efficient, and very convenient for everyday laundry
on May 24, 2026
Posted by: PaulaC
[This review was collected as part of a promotion.] A family member tested this laundry tower and we were really impressed with how much space it saves while still handling large loads efficiently. The washer and dryer are quiet, easy to use, and the smart features make laundry routines much more convenient.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Efficient
on May 23, 2026
Posted by: SwetaG
[This review was collected as part of a promotion.] We’re looking to replace our old washer and dryer and this came at a great time! Being combined is so easy and takes up less space - overall does an efficient job
Written by a customer while visiting whirlpool.com
Customer Rating
2
Miss my single washer dryer over this
on May 16, 2026
Posted by: JenniferK
[This review was collected as part of a promotion.] Was made to believe I was getting a good deal and after I purchased at a discount price, it was on sale at my local store for almost what I paid with my “discount”. I got rid of my 3 year old Samsung top load washer for this that cannot handle my king size comforter. Very disappointed in the way it washes compared to my other washer. I miss my single washer and dryer compared to this one solid unit. The other reviews said it can handle large capacity loads and comforters but it absolutely cannot. I regret this purchase and wish I could take it back.
Response from whirlpool.comBy Branded Team, Consumer Care, May 19, 2026
We value your time and would like to look into the concerns with your Laundry Center.
We have a handy Owner Center that can help with information on your Washer/Dryer Laundry Center.
https://producthelp.whirlpool.com/Product_Help_Page?model=WEF5727TR
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 964377.
We’re looking forward to hearing from you.
Marie Q
We have a handy Owner Center that can help with information on your Washer/Dryer Laundry Center.
https://producthelp.whirlpool.com/Product_Help_Page?model=WEF5727TR
If the troubleshooting information does not resolve the issue, service is available through our website at https://service.whirlpool.com/
If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 964377.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Washer and dryer 2 in 1
on May 14, 2026
Posted by: KathleenA
[This review was collected as part of a promotion.] I loved this washer dryer, now I will save a lot of time in the laundry room, I am renovating the laundry room but with this washing machine everything to see, the size is perfect, the controls to use even easier, it has different times so if I want to wash my clothes at the yaaa, it takes a little while to be ready, and it is not noisy even better, I love it
Written by a customer while visiting whirlpool.com