Customer reviews from whirlpool.com
Whirlpool - Smart Front Load Laundry Tower 4.5 Cu. Ft. Washer and 7.4 Cu. Ft. Electric Dryer with UV Clean Technology - White
Average customer rating
4.4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
6
3 Stars
4
2 Stars
2
1 Star
2
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Whirlpool - Smart Front Load Laundry Tower 4.5 Cu. Ft. Washer and 7.4 Cu. Ft. Electric Dryer with UV Clean Technology - White
Customer Rating
2
on August 9, 2026
Posted by: Bummed Cheryl
[This review was collected as part of a promotion.] The dryer quit working after two weeks! Waiting for a response for service.
The led button you have to press for fifteen seconds to start either appliance is annoying!
The washer seems to work ,well and in the mean time ,I have to hang my clothes on the line to dry!
The led button you have to press for fifteen seconds to start either appliance is annoying!
The washer seems to work ,well and in the mean time ,I have to hang my clothes on the line to dry!
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 11, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with the Dryer not working on your Whirlpool® Laundry Tower. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24509452.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24509452.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
It’s efficient and high capacity
on August 6, 2026
Posted by: TanishaL
[This review was collected as part of a promotion.] It took a while for me to get to this because the coupon code did not work and I had to wait until my sister purchased one I could use. The capacity on this was much larger than I anticipated and as you can see I did what I believe is a load and a half. I do wish it dried faster but I like that I got the laundry mat experience with the all in one machine. I don’t know if I would purchase at this price point but it it’s a solid machine
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable and efficient washer and dryer set
on August 6, 2026
Posted by: AhmedL
[This review was collected as part of a promotion.] Great washer and dryer set. They clean and dry clothes efficiently, run quietly, and have plenty of useful settings for different types of laundry.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on August 3, 2026
Posted by: AmadaG
[This review was collected as part of a promotion.] I really love it because is so easy to manage and use I like it a lot and I can recomen 100 porcent because is the best to use and Im very happy eith this because sabe me time
Written by a customer while visiting whirlpool.com
Customer Rating
5
So many features!
on July 31, 2026
Posted by: AllisonB
[This review was collected as part of a promotion.] We recently added this Whirlpool washer and dryer to our newly built house and laundry room and wow! This has become my favorite new item! It is so easy to use and has so many features to make laundry easier. My favorite feature is the fan that is on keeping my wash fresh before I put it in the dryer. It fits perfectly in my space and I can wash large items as well. I absolutely love this!
Written by a customer while visiting whirlpool.com
Customer Rating
5
N/S
on July 27, 2026
Posted by: SarifulI
[This review was collected as part of a promotion.] The smart energy star front load washer machine is very good and more efficient. It is very easy to use at home. Noise is very good. I like this product.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Easy access controls and space saving.
on July 27, 2026
Posted by: Weekender
[This review was collected as part of a promotion.] Main reasons for purchase is the control location. It’s a space saver and has way more available functions compared to our 20 year old machines. Doors open in the same side making it easier to load laundry. Has been some adjustments needed switching from top lad machine. Twist and pull knobs to touch screen with Bluetooth connectivity. Having to turn on remote settings at the touch screen every time is counterproductive. I to remote operation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Bugs are not out yet in the dryer
on July 26, 2026
Posted by: Sally 201
[This review was collected as part of a promotion.] Well I like the The style of the washer and dryer. I was really excited to use it . However after three weeks my dryer quit On June 5 And wasn't repaired until the June 30. It was under warranty However that's a long time to be out without your dryer. So it was working until July 25 When it stopped working again . So another call in To the warranty people And hopefully it won't be another 3 1/2 weeks before it's fixed again So maybe I got a lemon I'm not sure I just hope that This can be resolved and fixed permanently
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com