Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Average customer rating
3.9
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
32
4 Stars
13
3 Stars
11
2 Stars
4
1 Star
6
68%of customers recommend this product.
(
26 out of
38)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Customer Rating
3
average
on January 27, 2026
Posted by: diane
from oklahoma
[This review was collected as part of a promotion.] works good, don't like position of shelves, makes it hard to put stuff in correctly
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not what I thought it would be
on January 28, 2026
Posted by: Lynda11
[This review was collected as part of a promotion.] I bought mine a few months ago and I can honestly say I’m not thrilled with this refrigerator. The shelves are too close to one another And there’s not much space in that refrigerator To store food. Also, I don’t like that you have to close one door in order to close the other door.
Response from whirlpool.comBy Branded Team, Consumer Care, January 29, 2026
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #908163.
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #908163.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Rough start, better now.
on January 29, 2026
Posted by: SPH 501
[This review was collected as part of a promotion.] The refrigerator works well, the space available is maximized.
Seems best to not use the crushed ice. The Freezer
door did not seal properly upon installation. Had to call repair
to service it. All good now.
Seems best to not use the crushed ice. The Freezer
door did not seal properly upon installation. Had to call repair
to service it. All good now.
Written by a customer while visiting whirlpool.com
Customer Rating
5
LOVE IT
on January 31, 2026
Posted by: Bob39
[This review was collected as part of a promotion.] Only had 2 weeks but happy with my new refrigetor,The ice panel is hard to undeerstand for us seniors....but we are managing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great referigerator
on February 2, 2026
Posted by: mike
[This review was collected as part of a promotion.] Very nice product. We like it really well. Especially like the french doors.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the way it looks it appears to be very, very
on February 2, 2026
Posted by: renneem7b5f_3708
[This review was collected as part of a promotion.] Well, I just received the refrigerator today. Shipping was atrocious took six months for me to receive it, but it’s finally here and it appears to be a very, very nice refrigerator. It has a lot of room and a lot of features. Whirlpool has a very good reputation so I’m looking forward to seeing how well this refrigerator does. It appears to be very much quality materials, and I expected to have a great durability.. my last refrigerator was a whirlpool and it lasted for over 21 years.
Written by a customer while visiting influenster.com
Customer Rating
2
Needs work
on February 2, 2026
Posted by: Overpriced
from Fl
[This review was collected as part of a promotion.] We bought a few months ago
The center door pc for sealing the doors together doesn’t function properly and causes the fridge to run constantly and freezes things in the refrigerator while
The center door pc for sealing the doors together doesn’t function properly and causes the fridge to run constantly and freezes things in the refrigerator while
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 3, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #912387.
We’re looking forward to hearing from you.
Christy T
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #912387.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks great.?
on February 3, 2026
Posted by: None
[This review was collected as part of a promotion.] Very pleased with my purchase. Happy I replaced my old frig.
Written by a customer while visiting whirlpool.com