Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Average customer rating
3.9
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
32
4 Stars
13
3 Stars
11
2 Stars
4
1 Star
6
68%of customers recommend this product.
(
26 out of
38)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Customer Rating
3
Great design. Poor temperature control.
on January 22, 2026
Posted by: RJ 2026
[This review was collected as part of a promotion.] We bought this refrigerator about six weeks ago We like the finish, the adjustable shelves, the bottom freezer, and the design in general. What we don’t like is that we’ve had to call for service three times The first time after only a week we called about the food fresh drawer, running too cold, even on the warmest setting When we put in fresh produce, it would freeze The repair man ordered a part which took two weeks to arrive and after installation, the drawer still was freezing food We have now called for the third time and a repair man will come out to replace the thermometer Hopefully, the solves the cold problem
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge but just two issue so far
on January 22, 2026
Posted by: vsss
from Margate, Florida
[This review was collected as part of a promotion.] i like this refrigerator but didn't realize that you have to open both sides in order to pull out the drawers, if not it hits the door from inside. I tried to move the door shelves around but its still a problem. Also, didn't think about how important it was to have the full pull out drawer for snacks on the outside of fridge. In this one its inside so you have to open both sides of doors. Everything else so far is good. I also love to be able to turn off the inside ice tray in order to use the basket for more freezer items.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great looking fridge with some design flaws
on January 22, 2026
Posted by: mydogspot
from Washington, DC
[This review was collected as part of a promotion.] Great fridge, but some of the pieces don't fit- specifically the main deli drawer on the bottom. Constantly falling of the rail.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Review of 36-inch 3-door whirlpool refrigerator
on January 22, 2026
Posted by: sree
from San Diego, CA
[This review was collected as part of a promotion.] I bought this 2 months ago. The menu commands/buttons are not intuitive; the manual is poorly written. We had a leak from the discharge line that caused water beneath the refrigerator and ice forming beneath on the refrigerator base beneath the freezer. It was promptly fixed by a good technician. I'll post back in a year and let you know if this is a keeper.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on January 22, 2026
Posted by: Shady Lady
[This review was collected as part of a promotion.] There were a few hiccups with the delivery and installation but once I pulled all the blue tape off of everything it was fine. I really like all the storage and the double ice is very nice, Now I love it!!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Flimsy bin construction not solid.
on January 25, 2026
Posted by: Gary
from Bottom mount
[This review was collected as part of a promotion.] The bin construction is flimsy. The climate control bin, the long narrow bin at bottom of fridge,
is almost useless as bin will always slide off from track! We have resorted to only keeping a small amount of food in the bin as any weight makes opening and closing tray difficult, requires special touch.
is almost useless as bin will always slide off from track! We have resorted to only keeping a small amount of food in the bin as any weight makes opening and closing tray difficult, requires special touch.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 26, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 906238
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Needs better door closure security
on January 26, 2026
Posted by: TomM
from Birmingham AL
[This review was collected as part of a promotion.] The only thing that bothers me is that you have to double check the doors being closed. The design should have included a magnetic hold strip to insure the doors are properly closed. I probably would not have purchased this refrigerator if I was more aware of this weakness.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not impressed
on January 27, 2026
Posted by: Sgallegos
from California
[This review was collected as part of a promotion.] Started hearing noises about a month after purchasing and left door wouldn’t close on its ow. Had a Whirlpool repair guy come out and he had to adjust one of the feet. The door works better but still doesn’t always close. And he said noises were due to the door being left ajar so much. A month later, more noises. Also freezes things in our frig. Pretty disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com