Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Average customer rating
3.9
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
58
4 Stars
27
3 Stars
17
2 Stars
6
1 Star
12
74%of customers recommend this product.
(
58 out of
78)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Customer Rating
5
Works great
on June 17, 2026
Posted by: GeoNan
[This review was collected as part of a promotion.] Our initial unit was defective, but Whirlpool and Judd and Black got a replacement quickly. The new frig is working great! We are very pleased!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very good features good looking
on June 16, 2026
Posted by: Honee53
[This review was collected as part of a promotion.] I got this French door refrigerator five months ago to replace, whirlpool I side-by-side. I like the ice Maker, but I only use the one for the door and it generates all the ice that I need. I like the spacious interior and the Adjustable shelving. The LED lights are bright and make finding things easier. I also like the exterior fingerprint resistant stainless steel. The door icemaker and cooling is always consistent. I also like having ice and water dispenser on the door. I think that the Interiordoors have plenty of storage Four bottles and jars. The shelve holds a lot and there’s different size to accommodate different size bottles and jars very handy. I like how you can feel how cold it is when you open the door and it has great efficiency. it fit the opening I had perfectly
I feel like the cons are the icemaker is noisy when making ice And I keep having an issue with my deli drawer Coming off the track. Once in a while, the icemaker will randomly spit out a couple cubes of ice. they seems to be annoying sound like it’s regenerating the Refrigerator.
I wish they would Redesign the handles so food could not get trapped and the Whirlpool logo can get snagged on your cleaning rag if you’re not careful.
With any issues I might have I would definitely purchase this refrigerator again. I feel like this is a standout refrigerator for the price. I have Whirlpool electric range, microwave, and dishwasher.
I feel like the cons are the icemaker is noisy when making ice And I keep having an issue with my deli drawer Coming off the track. Once in a while, the icemaker will randomly spit out a couple cubes of ice. they seems to be annoying sound like it’s regenerating the Refrigerator.
I wish they would Redesign the handles so food could not get trapped and the Whirlpool logo can get snagged on your cleaning rag if you’re not careful.
With any issues I might have I would definitely purchase this refrigerator again. I feel like this is a standout refrigerator for the price. I have Whirlpool electric range, microwave, and dishwasher.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Stylish looking refrigerator
on June 15, 2026
Posted by: Stylish & Nice
[This review was collected as part of a promotion.] Hello, i would like to talk about the cooling of the refrigerator, it seems to cool to the desired temperature rather quickly and recovers very well when placing food items recently purchased. I am convinced that this adds to the overall efficiency of the refrigerator. The handles are well positioned. On the interior it has a large capacity and shelves being adjustable make resetting their orientation easy. I love using the APP as it is consistent and well thought out.
I would like to mention 3 items which I am disappointed in with the product.
1st - Upon arrival of the refrigerator, there was a rattle noise from the rear of the refrigerator, It ended up being the capillary refrigeration lines rubbing, in order to say a service call, I managed to move them apart. The noise stopped.
2nd - The water lines ( Factory ) in the rear of the refrigerator are visible from the side, some additional line restraint holders would make them much more appealing with the addition of the lines being of Gray in color opposed to white.
3rd- On the right front, their are signs of the insulation that encompasses that of the refrigerator shell which shows and is unsightly to look at.
A wish list item - It would be nice if the APP was able to reset the refrigerator Water Filter Needs To Be Changed diagnostic.
1st - Upon arrival of the refrigerator, there was a rattle noise from the rear of the refrigerator, It ended up being the capillary refrigeration lines rubbing, in order to say a service call, I managed to move them apart. The noise stopped.
2nd - The water lines ( Factory ) in the rear of the refrigerator are visible from the side, some additional line restraint holders would make them much more appealing with the addition of the lines being of Gray in color opposed to white.
3rd- On the right front, their are signs of the insulation that encompasses that of the refrigerator shell which shows and is unsightly to look at.
A wish list item - It would be nice if the APP was able to reset the refrigerator Water Filter Needs To Be Changed diagnostic.
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, June 16, 2026
Thank you for your review. We regret to hear that your Refrigerator design is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 977121.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 977121.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on June 15, 2026
Posted by: Just one critique
[This review was collected as part of a promotion.] I love mostly everything about the refrigerator freezer, the only question I have is in the refrigerated section on the left side, the drawers are wide enough, where you have to open both large doors to access the drawers. I don’t know why the drawers couldn’t be made narrower or put in two sets of side-by-side drawers so that you don’t have to open both sides of the refrigerator to Drawer
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Space
on June 15, 2026
Posted by: dennis01
[This review was collected as part of a promotion.] Great capacity for a counter-top depth fridge! Seems much larger than my old one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice, solid construction
on June 15, 2026
Posted by: nkcatmom
[This review was collected as part of a promotion.] Our last fridge (another brand) gave us nothing but issues in its short 8-year life. When we were shopping for a replacement we were particularly looking for reliability, which led us to Whirlpool. This is a new purchase, so time will tell on that, but I will say the construction of this fridge is superior to the other. There are no air leaks and you can't see any light leaks, meaning it's tight and energy efficient. I really like the finish - it does not show fingerprints. It is a large capacity and the layout helps me keep food organized. The slide out drawer is where I keep things that need to be used more quickly. Overall we're really pleased so far with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on June 13, 2026
Posted by: Whirlpool2.0
[This review was collected as part of a promotion.] Love whirlpool products and this is no different. The chances of finding a countertop depth fridge with our specific dimensions was hard but we found this one. I love the optional drink pullout row for extra storage.
Written by a customer while visiting whirlpool.com
Customer Rating
4
French doors are great
on June 13, 2026
Posted by: Kby5
[This review was collected as part of a promotion.] I mostly love it. However we are still trying to figure the best way to arrange things. There are only 2 drawers that are deep, and the refrigerator feels shallow to fit things. Also I do not like not having a butter container/door in the door. Things freeze in the bottom shallow drawer no matter what setting its on & top shelf. I do like being able to see all things when opening the double doors. I like the 2 places for ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com