Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Average customer rating
3.9
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
61
4 Stars
29
3 Stars
18
2 Stars
8
1 Star
13
72%of customers recommend this product.
(
61 out of
85)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Customer Rating
1
POOR CENTER DRAWER SLIDE DESIGN
on January 21, 2026
Posted by: Jkling
from Houston,TX
Don’t waste your money, the extra deli or temp controlled drawer for drinks is of poor design, comes off track with the slightest effort or weight. The left side of the drawer has a track for the wheel to ride in, the right side does not causing the drawer to move in a manner where the right side comes off the rail and drops. A retrofit fix would be a wider wheel to install on the right side of the drawer , I have had this model WRCF5236RZ00 for less than 60 days and already to sell it. I would welcome contact from the factory on a fix.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, February 5, 2026
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case #298141163. Take care! -Alisha
Written by a customer while visiting whirlpool.com
