Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Average customer rating
3.9
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
58
4 Stars
27
3 Stars
17
2 Stars
6
1 Star
12
74%of customers recommend this product.
(
58 out of
78)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Customer Rating
4
Enjoy the 2 ice dispensers
on January 22, 2026
Posted by: dwce
[This review was collected as part of a promotion.] I purchased this in November of 2025, we are happy with it except for not understanding how to calibrate the water dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on January 22, 2026
Posted by: dfd1303
[This review was collected as part of a promotion.] I’ve had the fridge for two months now and it is awesome! It’s the first fridge we’ve had that the temp. Is the same throughout the whole compartment. Both ice makers work great and it’s very quiet. I’m very happy with this purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not happy with refrigerator
on January 22, 2026
Posted by: john24
[This review was collected as part of a promotion.] I am not happy with the refrigerator. It seems so cheaply made. The ice maker makes too much noise filling the trays and dropping the cubes. The freezer section does not have much room. There are no instructions with illustrations for the digital board on the front of the unit. There are 2 little shelves under the milk shelf that are useless.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terrible Experience
on January 22, 2026
Posted by: mals
[This review was collected as part of a promotion.] Awful experience. Two months and this fridge has not been fixed and it was brand new.
Response from whirlpool.comBy Branded Team, Consumer Care, January 22, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 905025
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Reasonably pleased
on January 22, 2026
Posted by: Phaedra’s mom
[This review was collected as part of a promotion.] I basically love the fridge EXCEPT for two things….1) .in the refrigerator top area, to access the drawers you MUST open BOTH doors. This seems a little counterproductive to me, 2) there’s not a limit switch that I’ve found to stop ice bin production, so the bin overfills and knocks ice into the bottom of the fridge floor, where it’s difficult to remove.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great quality and features
on January 22, 2026
Posted by: GuyP
from Orlando Florida
[This review was collected as part of a promotion.] We are very happy with our purchase. Its very spacious and looks great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So much space
on January 22, 2026
Posted by: Aagzz
[This review was collected as part of a promotion.] I’ve had this fridge for a month and it’s already proving itself. There’s so much space for items of all heights that everything fits like it was playing fridge Tetris and actually won.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
POOR CENTER DRAWER SLIDE DESIGN
on January 21, 2026
Posted by: Jkling
from Houston,TX
Don’t waste your money, the extra deli or temp controlled drawer for drinks is of poor design, comes off track with the slightest effort or weight. The left side of the drawer has a track for the wheel to ride in, the right side does not causing the drawer to move in a manner where the right side comes off the rail and drops. A retrofit fix would be a wider wheel to install on the right side of the drawer , I have had this model WRCF5236RZ00 for less than 60 days and already to sell it. I would welcome contact from the factory on a fix.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, February 5, 2026
Hello! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case #298141163. Take care! -Alisha
Written by a customer while visiting whirlpool.com