Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Average customer rating
3.9
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
58
4 Stars
27
3 Stars
17
2 Stars
6
1 Star
12
74%of customers recommend this product.
(
58 out of
78)
Customer Reviews for Whirlpool - 36 in. Wide 23 cu. ft. French Door Refrigerator with Dual Ice Makers - Fingerprint-Resistant Stainless Finish
Customer Rating
4
on January 22, 2026
Posted by: Shady Lady
[This review was collected as part of a promotion.] There were a few hiccups with the delivery and installation but once I pulled all the blue tape off of everything it was fine. I really like all the storage and the double ice is very nice, Now I love it!!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Review of 36-inch 3-door whirlpool refrigerator
on January 22, 2026
Posted by: sree
from San Diego, CA
[This review was collected as part of a promotion.] I bought this 2 months ago. The menu commands/buttons are not intuitive; the manual is poorly written. We had a leak from the discharge line that caused water beneath the refrigerator and ice forming beneath on the refrigerator base beneath the freezer. It was promptly fixed by a good technician. I'll post back in a year and let you know if this is a keeper.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great looking fridge with some design flaws
on January 22, 2026
Posted by: mydogspot
from Washington, DC
[This review was collected as part of a promotion.] Great fridge, but some of the pieces don't fit- specifically the main deli drawer on the bottom. Constantly falling of the rail.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice refrigerator - brightly lit and great access
on January 22, 2026
Posted by: SverigeSven
from Endicott, NY
[This review was collected as part of a promotion.] Purchased this just before Thanksgiving. So far so good. We love the French doors. The wide opening of the double doors gives us a great view of our food. The refrigerator keeps the food nice and cool. The interior is brightly lighted.
Having the freezer as a bottom drawer work great and is convenient.
The only issue and not really a complaint is the ice makers are quite noisy when they cycle
Having the freezer as a bottom drawer work great and is convenient.
The only issue and not really a complaint is the ice makers are quite noisy when they cycle
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
New Refrigerator
on January 22, 2026
Posted by: Peggy
[This review was collected as part of a promotion.] I bought my new fridge in November so far s good. I originally had a side by side fridge and after 21 years decided even though it still worked I needed a new one. I love having a bottom freezer and the top holds so much more than my old fridge. Hopefully it will hold up as long as my old one which still worked by the way.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice fridge but just two issue so far
on January 22, 2026
Posted by: vsss
from Margate, Florida
[This review was collected as part of a promotion.] i like this refrigerator but didn't realize that you have to open both sides in order to pull out the drawers, if not it hits the door from inside. I tried to move the door shelves around but its still a problem. Also, didn't think about how important it was to have the full pull out drawer for snacks on the outside of fridge. In this one its inside so you have to open both sides of doors. Everything else so far is good. I also love to be able to turn off the inside ice tray in order to use the basket for more freezer items.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great design. Poor temperature control.
on January 22, 2026
Posted by: RJ 2026
[This review was collected as part of a promotion.] We bought this refrigerator about six weeks ago We like the finish, the adjustable shelves, the bottom freezer, and the design in general. What we don’t like is that we’ve had to call for service three times The first time after only a week we called about the food fresh drawer, running too cold, even on the warmest setting When we put in fresh produce, it would freeze The repair man ordered a part which took two weeks to arrive and after installation, the drawer still was freezing food We have now called for the third time and a repair man will come out to replace the thermometer Hopefully, the solves the cold problem
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Feature
on January 22, 2026
Posted by: Ron 48
[This review was collected as part of a promotion.] Already working with Whirlpool for cooling draw malfunction. Service rep has been here 3 times with no resolution. Very disappointed and in the meantime purchased a Bosch dishwasher and didn’t when I thought I may be buying a Whirlpool
Response from whirlpool.comBy Branded Team, Consumer Care, January 22, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 905048
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com