Customer Reviews for KitchenAid - 22 Cu. Ft. 33-Inch Standard-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Lacking features, cheap design
on February 21, 2026
Posted by: Fred NJ
from NJ
I wanted the previous version but it was replaced with this design. The prior model had the tuck away shelves. This doesn't. The large deli drawer has rollers to allow it to open easily. The smaller drawers do not and they bind when being opened or closed. The water filter lacks a bypass fitting (I use an external in line filter). Finally, there's a large coil of plastic tubing loosely zip tied behind the crisper drawer for the chilled water. Sloppy and cheap. I bought this based on photos from the web site. If I saw this model in the store before purchase I would not have bought it. My limited space also limited my choices.
[This review was collected as part of a promotion.] I am extremely disappointed with the refrigerator drawer compartments. The drawers are very lightweight plastic material and are lacking a good solid innovative feature for opening/closing. The drawers simply run on cheaply made slides that doesn't allow for them to close securely and makes them rather wobbly. Who knows how the humidity levels may be maintained. So far, the refrigerator is working fine and looks nice in the kitchen with my other KitchenAid appliances, but the drawer compartment, singularly, is driving down my overall rating.