Customer reviews from worx.com
WORX - WG930.2 20V Trimmer & Blower Kit - Black
Average customer rating
4.5
(277 Reviews)
Rating breakdown 277 reviews
5 Stars
208
4 Stars
31
3 Stars
19
2 Stars
13
1 Star
6
88%of customers recommend this product.
(
228 out of
258)
Customer Reviews for WORX - WG930.2 20V Trimmer & Blower Kit - Black
Customer Rating
2
Awkward for lefties and battery life blows
on March 2, 2023
Posted by: cmon101
from Saint Augustine, FL
Gender:Male
It's awkward being left-handed and trying to hold the security button in to engage the lever. I was also disappointed in the battery life. I can only get about 10 minutes before they die. May be good for a quick trim, but not powerful enough for anything else.
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, March 3, 2023
Hello Valued Customer. It's unfortunate to learn that the 20V Power Share GT Revolution String Trimmer/Edger/Mini-Mower & Turbine Blower Combo Kit fell below your purchase expectations. We greatly appreciate you taking the time to share your experience and review.
Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting and it will deplete the battery's power more quickly. WORX offers 4.0Ah batteries, as well as 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you further!
Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting and it will deplete the battery's power more quickly. WORX offers 4.0Ah batteries, as well as 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you further!
Written by a customer while visiting worx.com
Customer Rating
5
A real godsend!
on April 27, 2023
Posted by: beckyboo
from Southern Maryland
Gender:Female
Purchased this combo in 2017 while undergoing chemo and abdominal surgery. Needless to say I was a 120 lb 5'2" weakling! Saw this combo on a TV infomercial and with it I could handle trimming my 3 ac w/10 landscaped beds w/ease! I love these tools! I am now a healthy 70 y.o. female still maintaining my yard in beautiful condition, thanks to WORX!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Don’t lend your worx’s tools to your kids.
on May 10, 2023
Posted by: Happy Dad
from Indiana
Gender:Male
[This review was collected as part of a promotion.] So I lent my string trimmer and turbine blower to my son. Did I ever get it back? No. So what does a parent do? Of course, order a new set. Now both myself and my son are happy as a pig in tall grass. Love the worx’s tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Edger function is sad, battery life poor
on May 22, 2023
Posted by: JeffT
from Milan , Mi
Gender:Male
Battery life on both tools is poor,As a edger it is bad but the weed whip works ok. Blower works good.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience, June 1, 2023
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX offers 4.0Ah batteries, 6.0Ah, as well as 8.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX offers 4.0Ah batteries, 6.0Ah, as well as 8.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries.
Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
4
Batt
on September 27, 2023
Posted by: TJ S
from Alabama
Gender:Female
HATE the battery on this edger. It takes hours to charge and lasts a short time. Very frustrating.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Light
on April 28, 2024
Posted by: Anonymous
from Rineyville, KY
Gender:Female
[This review was collected as part of a promotion.] Batteries don't last long. Maybe 15 mins. I would need at least 4 20v Batteries to finish 1/2 of my yard.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 29, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Turtle man
from Young Harris, GA
Gender:Male
Verified Purchase:Yes
Very light weight and easy to use. The batteries last for a good while also. I would highly recommend these items.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great set of lawn tools!
on May 3, 2022
Posted by: bhay
from Nicholasville, KY
Gender:Female
[This review was collected as part of a promotion.] This is my second set of WorX Trimmer/Blower combo. I bought the first set three years ago and it is still going strong. I am passing it on to my son who just purchased a home and is in need of lawn tools. I have a fairly good-sized yard on a corner lot, so lots of sidewalk that needs trimming and blowing. I also have lots of flowerbeds to trim. Being an older female with some mild arthritis, I find the trimmer and blower easy to handle. They do not weigh a lot and there is no exertion required to start them up, just insert the battery and turn them on. I am very happy with both these tools and the results I get when used.
I would recommend this to a friend!
Written by a customer while visiting worx.com