Customer reviews from worx.com
WORX - WG930.2 20V Trimmer & Blower Kit - Black
Average customer rating
4.5
(279 Reviews)
Rating breakdown 279 reviews
5 Stars
208
4 Stars
33
3 Stars
19
2 Stars
13
1 Star
6
88%of customers recommend this product.
(
230 out of
260)
Customer Reviews for WORX - WG930.2 20V Trimmer & Blower Kit - Black
Customer Rating
1
Blower is very disappointing!
on September 27, 2020
Posted by: Disappointing Blower
from Westland, MI
Gender:Female
I purchased your 2PC Combo Kit - 20V Grass Trimmer & Blower (order number RWD-347393369) and though I am satisfied with the trimmer, i’m extremely dissatisfied with the blower.
Even on the highest setting, the blower is still weak and the battery life does not allow me to blow my driveway and sidewalk despite not being that large.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, September 29, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
2
Great features.....however......
on September 27, 2020
Posted by: Mr Y Dowser
from Marblehead. Ohio
Gender:Male
Purchased a couple of weeks ago. Blower was good. Trimmer was very good and the line is strong.
However, the second time we used the blower the battery died in 50 feet. We know it was 50 feet because the patio is that long and it died before it got to the end. It showed full charge on the handy light indicator when removed from the charger. So do not purchase. I ignored the caution of others. You would not buy an expensive phone with a 5 minute battery life.
However, the second time we used the blower the battery died in 50 feet. We know it was 50 feet because the patio is that long and it died before it got to the end. It showed full charge on the handy light indicator when removed from the charger. So do not purchase. I ignored the caution of others. You would not buy an expensive phone with a 5 minute battery life.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 28, 2020
Hi there!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Thank you for choosing WORX!
Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome Features
on September 24, 2020
Posted by: DRock64
from Rapid City, SD
Gender:Male
[This review was collected as part of a promotion.] I have an 18 volt 3 in 1 trimmer I liked it so well i bought the 20v trimmer for more power.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer & blower combo! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light Weight and Powerful
on September 24, 2020
Posted by: MerryB
from Park Hall, MD
I have owned another WORX trimmer and blower for many years. They were getting a little beat up but still worked well. We decided to get the new blower and trimmer as they came as a set. Both are very lightweight and powerful. Very easy to use. I like that the blower has two speeds and it's very easy to switch from the trimming feature to the edging feature on the trimmer. I hope I get a number of good years out of this set too.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer & Blower combo! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
The power
on September 23, 2020
Posted by: Sabino
from California
Gender:Male
[This review was collected as part of a promotion.] I this is really cool especially the blower
So accurate too
So accurate too
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer & blower combo! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Great functioning
on September 22, 2020
Posted by: Arminok
from Maryland, MD
I bought it last month and so happy so far
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
on September 21, 2020
Posted by: Richkid
from Angola, In
Gender:Male
I bought this package a few weeks ago and it’s so nice that the batteries last long enough to trim and edge my yard twice before a charge.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer & blower combo! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very easy to use
on September 20, 2020
Posted by: DavyJoe
from Rochester, NY
Gender:Male
[This review was collected as part of a promotion.] Very easy to use and power delivery is consistent.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer and blower combo! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com