Customer Reviews for WORX - WX820L 20V PowerShare Sandeck 5-in-1 Cordless Multi-Sander - Black
Customer Rating
3
RARITY! Less than 4+ Stars for me.
on June 21, 2023
Posted by: TakeOneForTheTeam
from Mid-Michigan
Gender:Male
This is only the 2nd time I’ve awarded less than 4 stars after the purchase of a WORX product. (I have 15 WORX tools and accessories) My first less than satisfied issue was WORX doesn’t offer replacement pads for the clamps that accompany the Pegasus work table. The combination sander truly deserves a 5 star rating. WORX totally missed the mark though when it comes to the manner in which the vacuum hose attachment affixes to the sander…basically it doesn’t! If one isn’t continually HOLDING the vacuum hose attachment into the sander, the otherwise excellent sander is simply a dust distributor. Now if one NEVER intends to use the vacuum hose attachment option (say when working on a fixed material within the home) I’m certain you’ll find this WORX sander to be deserving a 5 star rating.
I would recommend this to a friend!
Response from worx.comBy Shelby Luckey, Customer Experience, June 23, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. We greatly appreciate your feedback as this helps us improve our products. This multi sander is designed to aggressively remove debris when needed and is featured with a dust collection bag with an adapter. At this time, there is no vacuum attachment. Should you have any additional questions please contact our Solution Center Team, Monday-Friday 9am-6pm EST and we'll be happy to assist you.
[This review was collected as part of a promotion.] I'm very happy with this device. Now I don't have to worry about what sander to grab. It's in a bag with all the accessories so I just grab the bag and I'm good to go.
Response from worx.comBy Destynee Edwards, Customer Experience , November 10, 2022
Hello Valued Customer.
Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated and helps us understand where we can improve your DIY experience.
I bought the sander to expand my 20V toolbox & to remove the corded tether for some projects. It’s well balanced, easy to use, & the versatility is gold. The price is reasonable … & since it’s for 5 tools, it really fit in my budget.
To be honest, I’m stupid in love with Worx tools & talk about them a lot. I think some people might think I’m sponsored by the brand, but I brag on Worx on their merit.
The finger attachment does not stay on the sander. Only 1 attachment will work with ordinary sandpaper.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , August 9, 2022
Hello Valued Customer! Thank you for sharing your experience and review! We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-474-6664 Monday through Friday. We'd be more than happy to assist you. Thank you again for choosing WORX!