Customer reviews from hp.com
HP - OfficeJet Pro 9720 Wireless Wide Format All-in-One Inkjet Printer, Scanner, Copier, AI-Enabled with 3 Mos of Instant Ink - White
Average customer rating
4.8
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
16
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for HP - OfficeJet Pro 9720 Wireless Wide Format All-in-One Inkjet Printer, Scanner, Copier, AI-Enabled with 3 Mos of Instant Ink - White
Customer Rating
5
My wife's new favorite printer
on June 16, 2026
Posted by: ramskorp
from Katy
[This review was collected as part of a promotion.] We've had a lot of printers over the years, run a photography business, etc. To date: this is literally my wife's new favorite printer. She was able to set it up herself, She even described it as essentially setting itself up and telling her when it was ready to print it was so easy!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Still new, but so far so good
on June 16, 2026
Posted by: RLH00
from Walla Walla
[This review was collected as part of a promotion.] The printer is larger than expected so please look at dimensions first to make sure you have room for it. The power cable is also shorter than expected so make sure you a plug close by. The set up is the highlight so far, very easy and with the phone app, it joins the network easily. Again, have not done a lot of printing just yet but will be curious on how long the ink cartridges last compared to past laser printing we have done. Overall, good brand and lots of features are the reasons we chose to purchase this printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Absolute workhorse home offices
on June 15, 2026
Posted by: Prasanna46
from Aurora
[This review was collected as part of a promotion.] This All in one printer is a fantastic choice to reliable for small businesses and work offices
It standout feature is wide format printing that allows you to print oversized documents
It handles the daily tasks at fast speeds with automatic documents feeder, the built in touchscreen and smartphone app make scanning and copying easy and quick
Definitely recommend
It standout feature is wide format printing that allows you to print oversized documents
It handles the daily tasks at fast speeds with automatic documents feeder, the built in touchscreen and smartphone app make scanning and copying easy and quick
Definitely recommend
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Very Impressed
on June 13, 2026
Posted by: mmolzahn1
from Green Bay
[This review was collected as part of a promotion.] So far I’m loving the HP OfficeJet Pro 9720 Printer, the print quality and colors are so vibrant, it’s wonderful. I also really like that it connects right to the HP app and is easy to manage from there. Set up was very easy, it didn’t take much time at all to set it up, get it connected, and start printing which was great! Excellent printer I would definitely recommend this printer to others.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
4
Great
on June 11, 2026
Posted by: Curtisha1992
from Murray
[This review was collected as part of a promotion.] I like how easy the printer is to setup. It took 20 minutes to set it up and connect it to the internet. I love hove I can print straight from my phone if I’m on the WiFi. I also like the ink and paper subscription so I never run out. I also like the size of the printer and that I can print wider papers.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great for anyone looking to print larger sizes
on June 10, 2026
Posted by: jhong
from Lexington
[This review was collected as part of a promotion.] We have been looking for a larger format printer to make posters for a while and found the HP OfficeJet Pro 9720 All-in-One Printer with many of the features that we were looking for. The printer arrived very well packaged and was easy to take out the box. The box is huge so if you're on the smaller side have someone ready to help you with the box. Its not heavy at all but the box was really large in both length and width. Once you open the box it has everything you need to get you started. The ink and plug just needed to be installed and then you can look for the printer on your network. It was really easy to set up. We went through the test print and it looked great. I have since been printing all week in both colour and black and white and both look really good. I also really appreciate that you can print in larger sizes and it comes handy for small posters. The prints themselves also come out really quickly. The scan and copy functions are also really handy. Really happy with this purchase and would definitely recommend it for anyone with a small home office or small business.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great for a home office
on June 9, 2026
Posted by: andrewjb44
from Bethesda
[This review was collected as part of a promotion.] THe HP ALL in One printer, 2942 Printer is a fantastic choice for someone that has a home office. The printer is super easy to set-up, taking no more than 10 minutes from opening the box to printing your first page. Everything you need to started is included in the box. Inserting the ink was a snap. It is very clear hot to unsert the printer cartridge and easy to access the area to insert it.
The printer has a large capacity paper tray that can feed all different sizes of paper, and a lot of paper all at once. Once you click prin the printer begins printing, quietly and efficiently. The print quality is outstanding and is very crisp.
I love that the printer is able to connect to our network so anyone can print wirelessly and even from their smartphones. There is a companion app. I use the iOS app version. The app displays a variety of interesting information. You can tell the current ink levels, manage many of the printer options, and run printer diagnostics.
This is a great all around printer that anyone should consider when looking for a new printer.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Printing like a Pro
on June 8, 2026
Posted by: baloneymnaolcom
from Boynton Beach, FL
[This review was collected as part of a promotion.] This Printer is a professional printer. It has many features, as you know as your current printer gets older, it has problems that crop up. anywhere to dropping the connection to paper getting stuck. This new HP pretty much connected itself once I downloaded the APP. It even had my network password. New Pro Printer like this has a much stronger signal. It can use many types of paper and card stock. After I use it a lot more I will get to know it a lot better.
I would recommend this to a friend!
Written by a customer while visiting The Insiders