Customer reviews from sharkninja.com
Shark - CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Starlight Dream
Average customer rating
4.5 out of 5
4.5
(186 Reviews)
Open Ratings Snapshot
Rating breakdown 186 reviews
5 Stars
138
4 Stars
23
3 Stars
11
2 Stars
10
1 Star
4
78%of customers recommend this product. 
(
31 out of 40
)
Best Buy Privacy Policy
Customer Reviews for Shark - CryoGlow Under-Eye Cooling + LED Anti-Aging & Skin Clearing Face Mask - Starlight Dream
Customer Rating
5 out of 5
5
Amazing product
on February 25, 2025
Posted by: julieg122_3062
[This review was collected as part of a promotion.] I was so excited to receive and review the Shark Cryoglow mask. This thing is awesome. It really makes my night time routine feel elevated and using it is so simple. I took the mask out of the box and was able to use it without issue. I love the ice cold eye pads. I have sinus issues and the pads soothe my eyes and reduce puffiness. I have read so much about led light treatment and I am eager to see what continued use will do for my skin and fine lines. My skin definitely feels more glow-y.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Customizable, Luxurious, and Right in the Comfort
on February 25, 2025
Posted by: kristeng128_8575
[This review was collected as part of a promotion.] Wow. Wow. Wow. Is truly my impressions of this led face mask. Shark, you really know how to make a girl feel luxurious! The fit is simply perfect and very adjustable to your preference and needs. Also, the 3 settings really allow you to customize to your skin needs as well. The eye cooling patches (attached to mask) really make it feel as though I’m in a spa but really… just in the comfort of my own home! I’m looking forward to make this apart of my skin care routine longterm and seeing the results!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Amazing!
on February 25, 2025
Posted by: karih7_203
[This review was collected as part of a promotion.] This is such a a cool LED mask! I love the different settings on it. Better aging and clear skin are my favorites. The under eye cooling is sooo nice and refreshing too. The mask fits nicely on my face, with three different straps to adjust for the perfect fit. It lasts between 4-5 uses for me before it needs charged again. I’ve been using it for a month, and have definitely noticed a difference in my skin tone and smoothness, so it’s nice to actually see results! My son tells me it’s my “alien” mask and he’s not wrong lol. This is a great addition to my skincare routine and I’m so excited to keep using it and seeing great results!
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Favorite Skin Care Product!
on February 25, 2025
Posted by: melissaaas_6149
[This review was collected as part of a promotion.] I am always looking products to keep my skin looking good and this is my new favorite product that I will absolutely be using every day! I love everything about it. It’s easy to get it to fit your head by adjusting the straps, my husband and I were both able to get a perfect comfortable fit with ease! It feels very well made and durable and stays in place during use. The remote and device are super easy to use, just hold the dial on the remote to power on and then select which mode you want and start the session! It also keeps track of your sessions so you can see how many you’ve completed which I love! The under eye cooling is an amazing feature with this mask, and you can choose between 3 cool levels. I love using it in the morning on level 3 to lessen any puffiness or dark spots around my eyes and it definitely helps me look and feel more refreshed. I have already noticed my breakout getting better and healing quicker so I am really looking forward to seeing the full results! I know consistency is key with most skin care so I will definitely be keeping up with it for best results!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
LED mask for long term for eye bag and acne contro
on February 25, 2025
Posted by: cath44_5956
[This review was collected as part of a promotion.] When this mask arrived last month, I was ecstatic to give it a try for a month. I’ve seen similar products advertised online and have been wanting to try.
The unique feature of this mask that makes it stand out among its competitors is the instant under eye cooling. It literally takes 2 seconds for the under eye pads to become icy cool. It is amazing how it works.
I have eye bags and lines under my eyes (which I tend be conscious of). I used the under-eye revive everyday. I definitely see the black area and eye bag reduced over the course of 1 month. Does it fix the eye lines and other things? I have not noticed improvement.
I will certainly continue to use it though. After a long day staring at the screen, my eyes get so tired. The under-eye revive feels like a spa treatment! This actually save money in long term because I no longer have to buy eye masks!!
The other feature that I think absolutely worth your money is the acne clearing program. Wow! It was absolutely blown away how it kept my skin clear within one week of using it. I tend to acne from workout sweat or near my menstrual cycle. But guys, with this mask, i only had 1 hormonal acne. Just wow!
It is also convenient because I can do the under-eye revive during any other programs like the acne clearing. If I’m in a rush, I would do both at the same time. Otherwise, I do them separately because it honestly is so rewarding to take care of my skin at the end of the day.
Is the mask comfortable to wear? Yes, it fits well and not too heavy. I prefer sitting up while wearing it though. It press on my eyes a bit more than I want.
There are 3 chill levels and I usually choose level 2 or 3. There’s extra clip-on eye pads for extra fit but the mask fits me well without them too.
I have to charge the mask only once or twice a week, which is great, since I use it everyday. Charging is quick, usb-C cable.
So who should get this mask?
I highly recommend to those who are looking into improve their under eyes in a relaxing way and acne prone girlies who want to keep their skin clear.
Who shouldn’t get this mask?
It certainly takes some time to see improvement so impatient folks will not be satisfied. But that’s to say with all skincare products, you have to commit for at least 1-3 months.
Funny comments: I definitely freaked out my partner with this mask the first time I put on. Please warn those under your roof that you would turn into a robot for 15min.
My cats, on the other hand, absolutely love it. They would come and sit on me, join my relaxing times.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
So Cool!
on February 25, 2025
Posted by: emmaa165_7777
[This review was collected as part of a promotion.] I think this led mask is amazing! It has so many cool options and something for everyone. It can help with aging, skin clearing, and coolest of all under eyes. It has under eye chill pads specifically and comes with more pairs as well. The cooling pads are so effective and leave your skin glowing. Comes with charger and a bunch of directions. Relaxing yet effective i 100% recommend!
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Effective and innovative
on February 25, 2025
Posted by: rayg6_2443
[This review was collected as part of a promotion.] This is definitely a one of a kind product that combines LED therapy and under eye cooling technology. The under eye chill pads are such an added bonus to the effects of the LED, both of which I thought were effective. The chill pads visibly made a difference in the puffiness of my under eye bags and each time I used the Better Aging led routine (the red light) I woke up the next morning with skin that looked smoother and plumper. The only downside is that this mask lacks flexibility so it won’t fit everyone’s face perfectly - there are additional clip on chill pads which helped me find a better fit, but I still found that the location of the chill pads relative to my face was a bit off and could have been better if made from a more flexible material.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Innovative product!
on February 25, 2025
Posted by: emiliec2_7889
[This review was collected as part of a promotion.] I’m really enjoying this product. It’s very well made and durable. My first impression is how easy it is to use! It’s comfortable on the head/face, not time consuming, and super user friendly. There are only 3 modes, and the remote is easy to navigate. My favorite feature is the under eye cooling pads. They feel amazing. The price tag is up there and not something I would necessarily splurge on, but I do believe this product is worth it.
Written by a customer while visiting influenster.com
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