Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Upgrade For My Kitchen
on October 11, 2022
Posted by: Mnsmith2003
from Dallas, TX
[This review was collected as part of a promotion.] I’ve been drinking some form of coffee for most of my life and it is a staple in my home. The Vertuo Next gives me the option of having coffee or a perfectly made espresso. The machine is a tad bit louder than my old machine but it is well worth it once I get my drink. The Next is easy to use and no hassle. Just pop the pod in and select the type of drink you want. Start up is quick and when your drink is made it pop the pod into a little bin! Basically cleans itself with little effort from me. The sleek design looks great in my kitchen. While it’s a small machine it definitely makes a statement.
Pros: Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Cute little espresso maker
on October 12, 2022
Posted by: Toadsgirl03
from Grants Pass, OR
[This review was collected as part of a promotion.] I really like using this Nespresso espresso machine. It is really easy to use. You basically make sure it has water, pop a pod in the top, a cup on the bottom and press the start button. It will make you a great cup every single time. When you open the top to put in a pod, the old pod gets automatically put into the little trash bin! The size of the machine is perfect for my kitchen, as I have limited counter space. The directions were easy to read and to follow. The only problem I had is the espresso isn't very hot when it comes out and the pods can be a little pricey to purchase. My overall opinion is this is a great little easy to use espresso machine!
Pros: Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Nespresso coffee machine
on October 12, 2022
Posted by: MeanieKarla
from Orlando FL
[This review was collected as part of a promotion.] So I was a little hesitant about getting this machine as I already own an espresso machine which is massive plus a keriug, well I have now replaced both machines with this one! Wow is all I can say about this little machine, it is so easy to use and makes espressos and cappuccinos quickly, the frother is perfect, thank you! I love this!!!
Pros: Makes Delicious Espressos, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Better options
on October 12, 2022
Posted by: Ravenwolf
from Wisconsin
[This review was collected as part of a promotion.] I was really excited to try this, but honestly I'm not impressed. Even reading the directions I was having a hard time with the machine. Luckily customer service was very friendly and helpful. I was thinking it would fill the mug with coffee when made, but that was not the case. I also did a search to see where I could get more pods, and apparently you have to order directly from the manufacturer, that is also what customer service confirmed. The taste of the coffee was okay after all was said and done. The quality of the machine itself is also nice, but I feel this will be more of a secondary usage for me.
Pros: Other, Does not take up too much room on my countertop, Appealing Design
Cons: Other
No, I would not recommend this to a friend.
Response from Nespresso USABy Savoeurn D., Customer Service, October 14, 2022
Thank you for your review. We certainly want your Nespresso experience to be special and exactly to your satisfaction. The Vertuo Next comes with a one-year warranty and a lifetime of troubleshooting support through Nespresso. Should you require any assistance with your machine, please feel free to visit Nespresso.com/help for comprehensive maintenance and troubleshooting guides or speak with a Coffee Specialist through our live chat feature. You may also call our toll-free phone number, 800-562-1465 where we are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful Machine
on October 12, 2022
Posted by: MeanieKarla
from Orlando FL
[This review was collected as part of a promotion.] Love my Nespresso Vertuo Next, is so chic and moderm, and even though is small, it does not matter how small because it is extremely powerful, it makes the best espresso, lattes, cappuccinos, americanos, and regular coffee, this has replaced my keurig and my huge espresso machines, Love it and will definitely recommend it! So easy to use and so many choices of flavors od capsules! A++
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on October 12, 2022
Posted by: maymay111111
from NJ
[This review was collected as part of a promotion.] I have a Kruger and wanted to try something different this was a great find. it gives you many option on what size cup and strength. very easy to use. the flavor of there coffees are great and saves me money every day
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent machine!
on October 12, 2022
Posted by: Farm wife
from Ohio
[This review was collected as part of a promotion.] This little machine is a powerhouse! It makes the best coffee at home. The pods are super convenient. It makes a great amount of crema if you like it frothy. Make a cup just like your corner coffee shop at home. The only cons include the temperature. I wish it was a little warmer when first brewed and the cost of the pods. But the positives far outweigh the negative. Love this machine!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine
Cons: Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love this!
on October 12, 2022
Posted by: Bluegold229
[This review was collected as part of a promotion.] I absolutely love this coffee maker. It is so easy to use and I like that it has a lot of different settings available including a carafe! I wish it was a bit easier from the pods to tell what size you’re making, but it’s been easy to get the hang of. Love Nespresso!!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA