Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7 out of 5
4.7
(1,562 Reviews)
Open Ratings Snapshot
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product. 
(
649 out of 710
)
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Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5 out of 5
5
Love it. Easy to use.
on November 10, 2022
Posted by: Ta2dbabydoll
from Mobile, Al
[This review was collected as part of a promotion.] I am loving this machine that I got a little over a month ago. It has helped me to become my own barista at home and save money by making my own drinks. The machine was easy to set up out of the box. The directions were easy to follow and connecting to my phone with the app was a breeze. It has done a wonderful job making my espressos and other coffee drinks. It's easy to load and the pods are easy to remove as they fall into a space that can be taken out and dumped. I haven't seen anything to dislike about this machine as of yet.
Pros: Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Lives up to the hype
on November 10, 2022
Posted by: KBCLE
from Cleveland, Ohio
[This review was collected as part of a promotion.] I have heard hype about the Nespresso machine for a while now but was hesitant because I hate Keurig coffee! The coffee tastes wayyy better than Keurig coffee and I love that it gets frothy. I also like that there are espresso pods - they are good but I will say I don't think this is a good replacement for an actual espresso machine. I love the design of the machine, it's super slim and doesn't take up much counter space. I still use my regular coffee maker most days, but I like to use this for my occasional afternoon cup and I love having it for guests to use. I would not replace a regular coffee maker with this but it is a nice extra! I also love that Nespresso offers a recycling program, waste was another reason I was hesitant about this machine.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Such a fantastic machine
on November 10, 2022
Posted by: MayinGtown
from georgetown, tx
[This review was collected as part of a promotion.] This make the best cuppa joe. Easy to use and easy to clean does not take up much space and works so easily so glad to have it and allow guest to use it as well. I wish the pods were a bit cheaper. Overall verry happy
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
AMAZING MACHINE
on November 7, 2022
Posted by: Ahan
from Rochester, MN
[This review was collected as part of a promotion.] This is the perfect espresso machine. It is the perfect size for my small kitchen and fits well. It has a great compartment for use pods. The water compartment is also the perfect size. It Makes amazing espresso and coffee. I would highly recommend you get this.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Perfectly sized
on November 6, 2022
Posted by: j0341
[This review was collected as part of a promotion.] Our house we bought less than a year ago has very limited counter and storage space. This means we have to make calculated decisions on what small appliances we have on our counters. My wife and I are big coffee drinkers and we like “barista style” drinks. I like that Nespresso allows us to create simple or more intricate drinks based on our preferences. We can do single serve or carafe sized for multi serve purposes. Perfectly hot and like the variety of flavors the pods come in. Easy to use though the app set up hasn’t been the easiest but we’re not too worried about that. The machine knows exactly what size cup you need depending on which sized pod you place in. The convenient pod disposal is great too and easy to empty. We also wish the pods were more easily accessible as there are only a few options of places to purchase. The size fits perfectly in our counter and tucks in perfectly taking a little amount of room. We’re very happy with this and much prefer this clean easy coffee maker over traditional coffee pots.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Worth it for espresso lovers.
on November 5, 2022
Posted by: ladyladybug89
This product is easy to use and makes the perfect espresso everytime. I have been using it for over a year without issues. The pods can sometimes be expensive but overall, you're getting quite a few pods in a case for the price of one espresso from a shop. It pays for itself over time. Yummy and creamy consistency.
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
What!!!
on November 4, 2022
Posted by: Dan2
from Laurel ms 39440
[This review was collected as part of a promotion.] What was my express when that it comes to my great new awesomeness
Nespresso - vertuo next big machine. I love the colors I love the designs I love the texture of it I just love the model of it. I love the way which it makes my coffee
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Very posh!
on November 4, 2022
Posted by: CJ24
from Houston, TX
[This review was collected as part of a promotion.] This is the first Nespresso I have used so I am comparing it to a KCup machine and an espresso machine. I was excited to see those styles combined. The Vertuo Duo makes pretty good espresso. I’ve tried several of the variations in both single & double shot. It’s tasty and creates a nice frothy top. But for brewed coffee, it’s just ok. I’ve tried 4 different blends and none of them are remarkable. It doesn’t fill my daily brewed coffee needs and likely won’t get used daily.
It is however very lovely to look at and has a definite high end feel. It doesn’t take up much counter space which is awesome and it is easy to fill. I love that it removes the used pods for you and that you can easily dump the container when it’s full. You also download an app which links to your machine and gives you status updates. It is also how you order more pods.
I will order some more brewed coffee pods to see if I can find my perfect morning brew otherwise it will get used for mostly espresso on the weekends.
Pros: Has Delicious Crema, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Does not have a built-in milk frother, Water tank is too small, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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