Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Coffee Freak
on November 14, 2022
Posted by: CoffeeFreakz
from Austin, TX
[This review was collected as part of a promotion.] After living in Italy, I have a much-expanded taste for high quality coffee and this Nespresso Vertuo Next really hits the spot. I appreciate that it comes prepared with capsules and it's super easy to use and get a high-quality coffee or espresso of your choice every morning, or in the afternoon when you need a pick-me-up.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Coffee/Espresso
on November 13, 2022
Posted by: Art86
from Johnson City, NY
[This review was collected as part of a promotion.] USE DISTILLED WATER IN NESPRESSO MACHINES. This will save you a tone of headaches. I do not have to clean the inside of my machine when i use distilled water. And if you do have to clean it, it will be much less frequent when compared to regular water.
First off let me say that I am a huge fan of Nespresso. I now have this machine and the original line machine with the built-in milk frother, and it is amazing, it is about to turn three years old. I am quite surprised that I like this machine with the Vertuo capsules. I had tried it before in a Nespresso store and did not like the flavor, this was many years ago. The new Vertuo plus now has the capacity to automatically pour many kinds of coffee without having to adjust the pour size yourself. While this is extremely helpful it also makes the Vertuo capsules proprietary, which I do not like. With that being said, I have never found a knock-off capsule in the original line that even comes close to the taste of a Nespresso capsule. Nespresso makes the best quick coffee hands down.
I honestly do not even know how to use this machine as it has done everything for me except put the water in. I like the option of single coffee, double espresso, and single espresso, it makes those three very well. This machine is very thin and is small. The best thing about it is the adjustable cup holder. You can pour a tiny cup or a 20oz thermos, by simply lifting it out of one slot and putting it in the one you want. Overall, I am very pleased with the machine. I do think the pod lock is a little hard to close, just a little.
I honestly do not even know how to use this machine as it has done everything for me except put the water in. I like the option of single coffee, double espresso, and single espresso, it makes those three very well. This machine is very thin and is small. The best thing about it is the adjustable cup holder. You can pour a tiny cup or a 20oz thermos, by simply lifting it out of one slot and putting it in the one you want. Overall, I am very pleased with the machine. I do think the pod lock is a little hard to close, just a little.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact, convenient, great tasting pods
on November 13, 2022
Posted by: Styrchn
from Las Vegas
[This review was collected as part of a promotion.] I've been using disposable cup coffee on and off for years. I like them because I have friends that only drink decaf, and being able to swap between the two without changing a coffee hopper is hugely convenient. It also gives me permission to indulge in and try vastly more bean types and flavors.
I tried a competitor brand and the coffee came out watery tasting. Not so for Nespresso. You get nice strong shots of coffee with this. I prefer to adjust my own milk and water amount.
I've been using this unit for over a month, and haven't had an of the issues the other reviews talk about. The unit turns on quickly, brews fast, automatically dispenses the previous unit, and was overall easy to use. All I have to do is adjust the height of the cup holder, and refill the water bin as needed. Lid opens smoothly and I like how compact the system is (my countertop is already cluttered enough!) One note - the Vertuo using "barcode technology" to figure out the right brew settings in terms of seeping time and water flow. Good for me as it's one less thing to think about, but worth noting if you like to adjust your settings. Overall, a happy addition to my kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works well
on November 12, 2022
Posted by: linzers628
[This review was collected as part of a promotion.] This Nespresso Vertuo Next espresso machine is so easy to use. It has a nice, sleek look and doesn't use much counter space at all. It brews quickly and is easy to clean. The espresso comes out hot and tastes very good!
Pros: High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome espresso machine
on November 11, 2022
Posted by: Ashley47162229
from Jerusalem AR
[This review was collected as part of a promotion.] This espresso machine is amazing it brews so fast and tastes amazing. I love to be able to instantly make a Cafe quality coffee in my pajamas. Also there is many ways to make iced coffee with it which is perfect because my husband and I like our coffee completely different.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it. Easy to use.
on November 10, 2022
Posted by: Ta2dbabydoll
from Mobile, Al
[This review was collected as part of a promotion.] I am loving this machine that I got a little over a month ago. It has helped me to become my own barista at home and save money by making my own drinks. The machine was easy to set up out of the box. The directions were easy to follow and connecting to my phone with the app was a breeze. It has done a wonderful job making my espressos and other coffee drinks. It's easy to load and the pods are easy to remove as they fall into a space that can be taken out and dumped. I haven't seen anything to dislike about this machine as of yet.
Pros: Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Lives up to the hype
on November 10, 2022
Posted by: KBCLE
from Cleveland, Ohio
[This review was collected as part of a promotion.] I have heard hype about the Nespresso machine for a while now but was hesitant because I hate Keurig coffee! The coffee tastes wayyy better than Keurig coffee and I love that it gets frothy. I also like that there are espresso pods - they are good but I will say I don't think this is a good replacement for an actual espresso machine. I love the design of the machine, it's super slim and doesn't take up much counter space. I still use my regular coffee maker most days, but I like to use this for my occasional afternoon cup and I love having it for guests to use. I would not replace a regular coffee maker with this but it is a nice extra! I also love that Nespresso offers a recycling program, waste was another reason I was hesitant about this machine.
Pros: Convenient, Easy to Use, Has Delicious Crema, Does not take up too much room on my countertop, Appealing Design
Cons: Does not make enough coffee in a cup, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Such a fantastic machine
on November 10, 2022
Posted by: MayinGtown
from georgetown, tx
[This review was collected as part of a promotion.] This make the best cuppa joe. Easy to use and easy to clean does not take up much space and works so easily so glad to have it and allow guest to use it as well. I wish the pods were a bit cheaper. Overall verry happy
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Appealing Design
Cons: Too Expensive, Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA