Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,562 Reviews)
Rating breakdown 1,562 reviews
5 Stars
1,223
4 Stars
215
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
perfect for me
on November 20, 2022
Posted by: Benjaho
from Baldwyn
[This review was collected as part of a promotion.] This is a nice little coffee maker. It looks sleek and doesn't take up much room which is great because I have limited counter space. I like that I can make multiple sizes of coffee, my favorite is the 18 oz cup. I also started to enjoy espresso thanks to this machine. Its nice to not have to change setting and adjustments and just push a button.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Tasting Coffee... Really love the flavor
on November 15, 2022
Posted by: brian s
from austin, tx
[This review was collected as part of a promotion.] Its nice to be able to choose different flavored pods and boy do these have unique flavors. I really enjoyed the double espresso dark coffee ones. I had some original issues with the water reservoir but I contacted support and they did a video chat to help me locate the issue. Which was user error :( ... all in all this is a great single cup coffee maker that makes delicious coffiee
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, November 16, 2022
Thank you for your review, Brian. We are happy to see you were able to speak with a Machine Expert regarding your water tank. If you still need assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great morning boost!
on November 15, 2022
Posted by: Tammylu
from Dallas tx
[This review was collected as part of a promotion.] Vertuo Next is a great product, this product is easy to use. This product fits nice on counter, very stylish and modern looking. The finish is also nice and matches my appliances in my kitchen. Features are very nice as well and the machine is compact. I love the one touch brew with this machine. This product comes with a cute mug that fits nicely under machine. The pods are so small and conveniently made. The pods can be purchased in any grocery store and would make a great gift for college students or office settings. The quality of drink is amazing, tastes great rich and authentic.
Pros: Convenient, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee Freak
on November 14, 2022
Posted by: CoffeeFreakz
from Austin, TX
[This review was collected as part of a promotion.] After living in Italy, I have a much-expanded taste for high quality coffee and this Nespresso Vertuo Next really hits the spot. I appreciate that it comes prepared with capsules and it's super easy to use and get a high-quality coffee or espresso of your choice every morning, or in the afternoon when you need a pick-me-up.
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, Does not take up too much room on my countertop, Appealing Design
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Coffee/Espresso
on November 13, 2022
Posted by: Art86
from Johnson City, NY
[This review was collected as part of a promotion.] USE DISTILLED WATER IN NESPRESSO MACHINES. This will save you a tone of headaches. I do not have to clean the inside of my machine when i use distilled water. And if you do have to clean it, it will be much less frequent when compared to regular water.
First off let me say that I am a huge fan of Nespresso. I now have this machine and the original line machine with the built-in milk frother, and it is amazing, it is about to turn three years old. I am quite surprised that I like this machine with the Vertuo capsules. I had tried it before in a Nespresso store and did not like the flavor, this was many years ago. The new Vertuo plus now has the capacity to automatically pour many kinds of coffee without having to adjust the pour size yourself. While this is extremely helpful it also makes the Vertuo capsules proprietary, which I do not like. With that being said, I have never found a knock-off capsule in the original line that even comes close to the taste of a Nespresso capsule. Nespresso makes the best quick coffee hands down.
I honestly do not even know how to use this machine as it has done everything for me except put the water in. I like the option of single coffee, double espresso, and single espresso, it makes those three very well. This machine is very thin and is small. The best thing about it is the adjustable cup holder. You can pour a tiny cup or a 20oz thermos, by simply lifting it out of one slot and putting it in the one you want. Overall, I am very pleased with the machine. I do think the pod lock is a little hard to close, just a little.
I honestly do not even know how to use this machine as it has done everything for me except put the water in. I like the option of single coffee, double espresso, and single espresso, it makes those three very well. This machine is very thin and is small. The best thing about it is the adjustable cup holder. You can pour a tiny cup or a 20oz thermos, by simply lifting it out of one slot and putting it in the one you want. Overall, I am very pleased with the machine. I do think the pod lock is a little hard to close, just a little.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos
Cons: Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact, convenient, great tasting pods
on November 13, 2022
Posted by: Styrchn
from Las Vegas
[This review was collected as part of a promotion.] I've been using disposable cup coffee on and off for years. I like them because I have friends that only drink decaf, and being able to swap between the two without changing a coffee hopper is hugely convenient. It also gives me permission to indulge in and try vastly more bean types and flavors.
I tried a competitor brand and the coffee came out watery tasting. Not so for Nespresso. You get nice strong shots of coffee with this. I prefer to adjust my own milk and water amount.
I've been using this unit for over a month, and haven't had an of the issues the other reviews talk about. The unit turns on quickly, brews fast, automatically dispenses the previous unit, and was overall easy to use. All I have to do is adjust the height of the cup holder, and refill the water bin as needed. Lid opens smoothly and I like how compact the system is (my countertop is already cluttered enough!) One note - the Vertuo using "barcode technology" to figure out the right brew settings in terms of seeping time and water flow. Good for me as it's one less thing to think about, but worth noting if you like to adjust your settings. Overall, a happy addition to my kitchen.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Works well
on November 12, 2022
Posted by: linzers628
[This review was collected as part of a promotion.] This Nespresso Vertuo Next espresso machine is so easy to use. It has a nice, sleek look and doesn't use much counter space at all. It brews quickly and is easy to clean. The espresso comes out hot and tastes very good!
Pros: High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome espresso machine
on November 11, 2022
Posted by: Ashley47162229
from Jerusalem AR
[This review was collected as part of a promotion.] This espresso machine is amazing it brews so fast and tastes amazing. I love to be able to instantly make a Cafe quality coffee in my pajamas. Also there is many ways to make iced coffee with it which is perfect because my husband and I like our coffee completely different.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA