Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Concept is good, small issues
on February 24, 2023
Posted by: Kyleotis
from Denver
[This review was collected as part of a promotion.] I Love that machine is made from recycled parts. I have had 1 issue with it not working. I have to unplug it and plug it back in. It’s probably just an outlier machine this is my 4th Nespresso machine and the first that has any issues (machine changes due to international moves)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful machine
on February 23, 2023
Posted by: Elie
from Boston, MA
[This review was collected as part of a promotion.] I upgraded to Vertuo Next Deluxe. I love the esthetics and how compact it is, it has a beautiful chrome color and more importantly coffee tastes so rich. Love the idea that it’s blue tooth enabled for future updates like adding the ability to use a larger size carafe option. I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Always a great cup of coffee.
on February 22, 2023
Posted by: Faze1
from Brooklyn, NY
[This review was collected as part of a promotion.] I purchased a Nespresso machine last year and enjoyed how easy it is to use along with a great cup of coffee everything. Last month I purchased a 2nd machine for my vacation home too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great experience
on February 22, 2023
Posted by: Dianaelizacp
from Miami, FL
[This review was collected as part of a promotion.] It has been a great change for my family and me to have this Nespresso we enjoy every cup of coffee, thank you Nespresso you guys rock !
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious coffee!
on February 19, 2023
Posted by: Leigha
from Indiana
[This review was collected as part of a promotion.] I love my new Nespresso machine! The coffee is the best ever! Only thing that bothers me is how the capsule tray leaks when you empty the old pods! Other than that no issues!
I would recommend this to a friend!
Response from Nespresso USABy Nisha B, Customer Service, February 21, 2023
Hi Leigha. Thank you for your review. We are dismayed to learn your Vertuo Next does not meet your expectations. We recommend running a priming cycle once a week through your machine, to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Nespresso Vertuo Next Machine, please do not hesitate to contact us on our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome product
on February 18, 2023
Posted by: Jerubella
from Los Angeles
[This review was collected as part of a promotion.] Love our vertuo! And customer service was great! Great tasting strong coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Simple and nice
on February 14, 2023
Posted by: Jsteinbach
from Media pa
[This review was collected as part of a promotion.] Is simple to use. Coffee is good and strong; just how I like it. No complaints
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Simplifies My Morning Coffee Routine
on February 10, 2023
Posted by: JeanM
from New York, NY
[This review was collected as part of a promotion.] I bought this a month ago and am happy with the quality of the coffee. Capsule order shipped quickly and I love that they are easy to recycle!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA