Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Wonderful tastes and aromas that fill the kitchen
on June 25, 2023
Posted by: Monkey23
from Charlotte
[This review was collected as part of a promotion.] I buy every month since 2017 and make at least 5 coffees a day. Both the machine and the pods are exceptional.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on June 19, 2023
Posted by: jayqwalinn
This machine is perfection. It’s tiny and doesn’t and up a ton of space but works insanely well. Easy to clean and works with the OL (Original Line) pods. Perfect for espressos
Written by a customer while visiting influenster.com
Customer Rating
2
Get the Plus or Pop
on June 13, 2023
Posted by: L
[This review was collected as part of a promotion.] The next has too many issues, grinds in your drinks, etc
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, June 14, 2023
Thanks for your review, Lauren. We stand behind your brand and every machine is covered under at least a one-year warranty, so please call Nespresso directly, 800.562.1465. A machine expert is looking forward to ensuring your 100% satisfaction.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient Business Gourmet Coffee
on June 11, 2023
Posted by: BistroGroup
from Lake Chelan, WA
[This review was collected as part of a promotion.] I recently purchased my fourth Vertuo machine, this one for my small business. I am quite pleased to know I have Vertuo coffee waiting for me when I arrive if I don't have time to create a drink at home. My employees also enjoy the benefit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Lasted About 18 Months
on June 1, 2023
Posted by: SportsMomOf2
from WV
[This review was collected as part of a promotion.] I bought this to replace our same machine that recently stopped working. Love the machine and all the coffee options. Wish our old one lasted more than 18 months but liked it enough to repurchase.
I would recommend this to a friend!
Response from Nespresso USABy Antonia R., Customer Service, June 2, 2023
Thank you for your review, Amanda. We appreciate your choosing Nespresso and your purchase of a new machine. Our machine experts are available 24/7 at 800.562.1465, to assist you with troubleshooting, and machine repair or replacement, as needed. Please contact us directly if you need additional assistance.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I dig it.
on May 30, 2023
Posted by: Dave
from DC
[This review was collected as part of a promotion.] Really loving my machine so far. I was somewhat worried with some of the reviews but my machine has been great. Makes great coffee, very fast. I love the variety of coffee available, especially that there are multiple decaf options. I love having a decaf cappuccino in the evenings so this has been great. Very happy with my machine and the coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine !
on May 29, 2023
Posted by: Yollie
from San Jose, California
[This review was collected as part of a promotion.] I’m completely obsessed with this machine and the coffee pods .
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Ever cup is like watching a performance
on May 24, 2023
Posted by: SleepyDad
from Herndon, VA
[This review was collected as part of a promotion.] I really enjoy the act of making coffee almost as much as drinking it. I’m working my way through the different roasts, trying to find my preferences, but I’m not narrowing them down too much.,
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA