Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
1,223
4 Stars
216
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Love Vertuo machine
on June 29, 2023
Posted by: Evtim Kozarov
Breathtaking machine and beautiful coffees…..Thanks guys….
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!!!
on June 27, 2023
Posted by: wcalfy
from Oklahoma
I have had this for a few months and absolutely LOVE it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Well made, but hard to close
on June 27, 2023
Posted by: James
Got this machine for Christmas gift. Stopped working several times due to build up around sensor. Also, This is not a good choice if you have weak hands because the locking mechanism is hard to close.
Response from Nespresso USABy Allison T., Customer Service, June 28, 2023
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
so easy to use!
on June 25, 2023
Posted by: mahimahi
from houston
[This review was collected as part of a promotion.] i used to have a complicated espresso machine but bought this because i needed something simple and easy to use. i love how fast it works and still tastes great.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Wonderful tastes and aromas that fill the kitchen
on June 25, 2023
Posted by: Monkey23
from Charlotte
[This review was collected as part of a promotion.] I buy every month since 2017 and make at least 5 coffees a day. Both the machine and the pods are exceptional.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on June 19, 2023
Posted by: jayqwalinn
This machine is perfection. It’s tiny and doesn’t and up a ton of space but works insanely well. Easy to clean and works with the OL (Original Line) pods. Perfect for espressos
Written by a customer while visiting influenster.com
Customer Rating
2
Get the Plus or Pop
on June 13, 2023
Posted by: L
[This review was collected as part of a promotion.] The next has too many issues, grinds in your drinks, etc
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, June 14, 2023
Thanks for your review, Lauren. We stand behind your brand and every machine is covered under at least a one-year warranty, so please call Nespresso directly, 800.562.1465. A machine expert is looking forward to ensuring your 100% satisfaction.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient Business Gourmet Coffee
on June 11, 2023
Posted by: BistroGroup
from Lake Chelan, WA
[This review was collected as part of a promotion.] I recently purchased my fourth Vertuo machine, this one for my small business. I am quite pleased to know I have Vertuo coffee waiting for me when I arrive if I don't have time to create a drink at home. My employees also enjoy the benefit.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA