Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
5 stars
on September 30, 2022
Posted by: Dayze
from Sacramento ca
[This review was collected as part of a promotion.] The Nespresso Next is beautiful on the countertop. Unboxing and setting up was easy. The espresso tastes wonderful. It was a little bir complicated to used, as there is only one button and the number of time you press it, the speed at which you press it, the number of blinks, and the color of the blinks mean different things. Overall good product but hang onto the user manual.
Pros: Wide assortment of capsules to choose from, Other, Makes Delicious Espressos, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on September 30, 2022
Posted by: Rpat91
from Arlington tx
[This review was collected as part of a promotion.] This coffee machine is excellent and very high quality. It is easy to use and makes delicious tasting coffee and espresso. The espresso come in pods as well and make it easy to use. It is Sturdy and doesn’t tip easily.
Pros: Easy to Use, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Bulky
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome coffee and espresso machine
on October 1, 2022
Posted by: Johnstu
from Westeros ohio
[This review was collected as part of a promotion.] This is a fantastic coffee/espresso machine. The packaging is very smart and fits the machine perfectly and is even aesthetically pleasing to inbox the machine. There is no assembly other than attaching the cup holder-which has different height options depending on your drink and cup size. The water reservoir holds a fair amount and is easily tillable. The coffee maker is easy to load and operate. Insert pod, close the pressurized lid, lock and run. As easy as any other single serve coffee maker I have used and it is prettier and more intuitive than other brands. The set comes with a selection of coffee and espressos and even a clear glass mug. Overall this is a beautiful and simple coffee/espresso maker. Highly recommend this product, works great and looks great!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, High Quality Machine, Does not take up too much room on my countertop
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on October 1, 2022
Posted by: Cam512
[This review was collected as part of a promotion.] This was a great addition to my coffee bar that I wish I had done much earlier! It looks very good and is nice and narrow so it'll squeeze into a tight spot as opposed to taking up the whole countertop like a lot of coffee accessories do.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Mac daddy
on October 1, 2022
Posted by: Xoxo
from Columbus, oh
[This review was collected as part of a promotion.] Wow just wow the nespresso vertou next is absolutely incredible. It's a little intimidating at first but once you get the hang of it it's pretty amazing. I love how compact it is for my counter top and the little pods are so stinking cute. If you love coffee your going to live this!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Cool.machine
on October 1, 2022
Posted by: Noonie83
from Council bluffs
[This review was collected as part of a promotion.] Cool machine, but complicated to use! The instructions have you download an app and Bluetooth connect it. Once I did that, the app didn't assist with anything it just shows the condition of the machine and if it needed water/cleaned. It only makes a tiny bit of espresso. More as a shot. I'm not sure how to get it to make more, or a cup. There are no other buttons or directions.
It disposes of the pods all by itself. And the pods are reusable! Pretty cool concept! Just hard to work!
Pros: Convenient, Wide assortment of capsules to choose from, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Does not make enough coffee in a cup, Water tank is too small
I would recommend this to a friend!
Response from Nespresso USABy Katherine T., Customer Service, October 3, 2022
Thank you for your review. Nespresso capsules are designed for single-use, however, you may choose to reuse your capsules. If you have any questions regarding the Bluetooth functions of the Vertuo Next machine, please contact our Machine Experts once more at 800-562-1465, so that we may troubleshoot your machine via our Video Concierge service. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee
on October 2, 2022
Posted by: Abby1
from San Diego
[This review was collected as part of a promotion.] We absolutely love our Nesspresso machine. We get coffee house coffee at the press of one button. So easy to to place the capsule in and operate. I also love all the different options of coffee available to make with this machine. You can make anything from a single espresso to a carafe. The flavors are also endless with Nesspresso offering everything from pumpkin spice to holiday options. This is the best tasting coffee and the easiest to make.
Pros: Convenient, Wide assortment of capsules to choose from, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Pretty great....finally
on October 2, 2022
Posted by: Lowgee82
from Las vegas, nv
[This review was collected as part of a promotion.] This vertuo next is so fancy! It has so many options and a way to connect your phone to it through Bluetooth and an app. The directions are simple but I had an extremely hard time getting it set up and to run the rinse cycle. It took me over an hour to do something that should only take about 10 minutes. The app isn't as interactive as I thought it would be. I do and don't like the pod size is the amount it will make. It seems weird and very expensive if you drink a bunch of coffee. This machine is better for people that drink one cup a day or so. There are so many flavors though which is impressive. The pods look pretty cool too. The closing part of it is kinda tricky too. I always feel like I'm going to break it. It's a small little machine which is a good thing if you're low on space. I ended up loving it once I got it fixed.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA