Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
4
Great Machine
on July 24, 2023
Posted by: CoffeeLover
from Texas
[This review was collected as part of a promotion.] Love my new machine—just wish it was easier to lock in place, closing it takes some muscle.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best single cup coffee!!
on July 21, 2023
Posted by: britt_erica_2015
I live my nespresso next coffee.machine. the quality of coffee.and.the variations are from light to bold , flavored.and even have cold.brew pods. So easy to use and maintain.
Written by a customer while visiting influenster.com
Customer Rating
5
Great machine for the price I paid
on July 20, 2023
Posted by: Tom M
from Toms River NJ
[This review was collected as part of a promotion.] Coffee tastes great nice foam layer. Very simple to use.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Machine
on July 17, 2023
Posted by: BobbiT
from Titus, AL
[This review was collected as part of a promotion.] I bought this to replace one I had received as a gift three years ago simply because it makes the best cups of coffee. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great replacement!
on July 17, 2023
Posted by: Sand
from Cleveland Ohio
[This review was collected as part of a promotion.] After a trip to Italy, I struggled to find rich, flavorful coffee in the United States until I found the Nespresso. I recently purchased a vertuo next machine since my Vertuo Plus broke only three years after purchase. It seems the vertuo plus makes a different crema than the vertuo plus (it’s a bit more foamy than crema) but I still love the vertuo plus and the fact that it will regulate temperature for iced coffee pods and cold brew pods (a feature the vertuo plus did not have) all in all a good replacement machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Good machine, but is broke often.
on July 16, 2023
Posted by: Daleg
from Aurora, IL
I bought this machine two year ago, and it makes very delicious and smelling coffee. Unfortunately, this broke down very often. Once in a 3-4 months the yellow color it’s start blinking. Usually, I fixed it all the time but now this process isn’t working.
I would recommend this to a friend!
Response from Nespresso USABy Leslie G., Customer Service, July 18, 2023
Thank you for your review. We are sorry to learn that your Vertuo Next machine is not functioning to your satisfaction and would like to provide further assistance. Please kindly note that descaling is required every 3-4 months, or after every 300 capsules. A blinking light may indicate that descaling is required as part of regular machine maintenance. If your issue continues, please don't hesitate to reach out for troubleshooting assistance. You can contact Nespresso 24 hours a day, 7 days a week at 800-562-1465. Assistance is also available on the Nespresso.com/help page.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on July 15, 2023
Posted by: minfel
from Overland Park
[This review was collected as part of a promotion.] I bought a couple of weeks ago and I very happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best way to start your morning
on July 15, 2023
Posted by: graceb356
When you use a espresso it makes every morning feel like you are at a gourmet coffee shop. It is the highlight of my morning and has become an essential part of my schedule. The espresso is always hot, fresh, and delicious!
Written by a customer while visiting influenster.com