Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
1,223
4 Stars
216
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Quick and Easy Cup of Coffee!
on September 21, 2023
Posted by: mjk4
I really love the sleek look of this coffee maker, and how well it fits with my other counter appliances. My coffee turns out perfect every time, and the milk frother works with milk and milk substitutes. Both parts are easy to clean, and I couldn’t be more pleased.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious Birthday Bundle Gift
on September 18, 2023
Posted by: CoffeeIsMyLoveLanguage
from Chicago Suburbs
[This review was collected as part of a promotion.] After a year of drinking delicious Nespresso artisan level coffee when visiting us here at home, we just gifted our daughter her very own Nespresso (and frother and a bundle of various sleeves) for her home. She is “over the moon” excited to explore the different blends and boldness and create daily cups of smooth, flavor-filled creations. I loved the bundle price with the frother, the shipping was prompt, and all was carefully delivered to my door. I had a follow up question after delivery and customer service via chat feature was truly helpful.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fabulous coffee
on September 18, 2023
Posted by: Wtrskiimom
from Boston, MA
[This review was collected as part of a promotion.] I’ve owned a Nespresso machine for 3 years. I love how easy it is to make a consistently great cup of coffee. They have a wonderful variety of flavors, roasts, and caffeine levels. My new favorite is the Vivida! And I don’t have to feel guilty about adding used pods to the landfill.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Yellow button of death
on September 13, 2023
Posted by: Jeremy
from Scottsdale, AZ
I’ve had this for less than 3 years and have already gone through one replacement and now I need another one for the exact same issue. I wish I just kept my keurig :( now I have to fight with this every morning just to maybe get a cup.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, September 14, 2023
Hello Jeremy. We are disappointed to hear that there is an issue with your Vertuo Next. All of our machines come with at least a one-year warranty, and a lifetime of troubleshooting support. Give us a call at 800.562.1465, and one of our machine experts would be happy to assist you with troubleshooting services.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Mini delicious morning
on September 8, 2023
Posted by: rebeccacane
This is the perfect sized Nespresso coffee maker. It doesn’t take up too much room on the counter and produces rich, delicious espresso. I enjoy INFINIMENT FRUITÉ and steam some milk separately for a delicious morning.
Written by a customer while visiting influenster.com
Customer Rating
5
Delicious and easy coffee!
on September 6, 2023
Posted by: ShuggyMa
from Mount Holly Springs, PA
[This review was collected as part of a promotion.] Nespresso makes it so easy to make coffee and specialty coffee drinks that taste like a barista made them for you!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Barista made gourmet coffee at home
on August 29, 2023
Posted by: KeithC
from Venice, FL
[This review was collected as part of a promotion.] We love our new Nespresso Vertuo Next. It's so easy to create coffee-house barista creations with just the push of a button. It also makes this incredibly good foam with every cup. It's really addictive and we are enjoying trying different pods. Highly recommend if you enjoy good coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Great coffee but...
on August 24, 2023
Posted by: Anon
I bought this machine 8 months ago and have had problems with it prior to today. But today it completely stopped brewing and kept throwing errors even after descaling, and doing a factory reset. My machine is completely clean but broke for unknown reasons. I would avoid the vertuo next at all costs.
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA