Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
1,223
4 Stars
216
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Nespresso has ruined me for all other coffee
on October 11, 2023
Posted by: Mitch411
from Seattle
[This review was collected as part of a promotion.] I first tried Nespresso when staying in Amsterdam. Until then, I had thought my Keurig made great coffee. I soon discovered it was only just good coffee. I bought my Nespresso as soon as I return home and have been enjoying great coffee ever since.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fast and rich full cups
on October 10, 2023
Posted by: LD
from Long Beach, CA
[This review was collected as part of a promotion.] This is our second Vertuo Next to keep at home and on vacation. Very easy to use and would recommend the milk foamer as it is also quiet/fast.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing quality
on October 4, 2023
Posted by: RH
from Houston? Tx
[This review was collected as part of a promotion.] I got this as a gift over the summer and have never been able to go back to regular drip coffee or even Starbucks. I loved it so much I just bought one for a friend’s birthday since we’re both coffee fanatics.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee mashine
on October 1, 2023
Posted by: kamilaxx
Best coffee ever. This little mashine is very easy to use and makes amazIng coffee. I love how easy it is to clean. Milk frothing is fast and comes out like from the coffee shop in my neighborhood. I love the design.
Written by a customer while visiting influenster.com
Customer Rating
5
Easy and delicious and smart!
on September 29, 2023
Posted by: iowabeautylover
First of all, let me just say that this is the next level espresso, coffee machine. There are so many brewing options that you can actually attach to your phone via Bluetooth. You get your own customizable accounts that you can access anything from coffee to the coffee maker. I love that there is a little actually is a little. It is a large department inside of the espresso machine that dumped all the cups into them so it makes cleaning up a Prius. It’ll have to worry about it for at least a week. The design is so flawless the milk froth or it’s just such a gem I use it for my keto so I will put almond milk in it and then my husband he likes putting heavy cream in it.
Written by a customer while visiting influenster.com
Customer Rating
5
GOAT
on September 25, 2023
Posted by: jinik1
I’ve been using Nespresso machines for +6 years and can’t live without one. I used both Vertuo & Original, personally I like Original better. Both tastes amazing and are compact/nice design. Original has more capsule options. These never break and functions really well and also super easy to use! Highly recommend this if you love coffee and if you are looking for compact machine for your place!
Written by a customer while visiting influenster.com
Customer Rating
1
STAY AWAY, AWFUL
on September 24, 2023
Posted by: UnHappyCC
from SC
Received for a gift. I was so excited. The coffee is delicious. However I would never wish this headache of a machine to be given even to the worst people. It's just awful. Started leaking a couple weeks after using it. The ONE button doesn't work 1/4 of the time. Constantly leaks all over counter. It will dump half the tank for a 1 shot of espresso. Such a waste of money if you aren't standing in front of it. And I've gone through about 200 pods. Spend your money on a different one. This one just sucks.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A., Customer Service, September 30, 2023
Thanks for your review. We’re dismayed to learn that you new Vertuo Next machine leaks during the brew cycle. Your machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options available via our Assistance Service Program, even when your machine is out of warranty. We recommend calling our toll-free number when you’re with your machine to speak to one of our machine experts. We’re confident we’ll come to a satisfactory resolution, and you’ll be back to your Nespresso coffee ritual again soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for the Airstream!
on September 24, 2023
Posted by: nancy3107
from Williamsburg, VA
[This review was collected as part of a promotion.] We love great coffee even when camping. The Nespresso Next has proven to be a great solution. The coffee is perfect. The clean up is easy. And, the only water used is for the coffee (none for clean up).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA