Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
1,223
4 Stars
216
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Quit the coffee shop
on October 27, 2023
Posted by: fandamntastic
I don’t know how I lived without this thing for so long. I’m not super picky when it comes to coffee but keurig has never done it for me. When I got my Nespresso on sale I started using it immediately and haven’t been back to my local coffee shop since. The milk frothing is absolutely supreme. You can even make a super quick hot cocoa with it and my three year old loves having her “coffee” too.
Written by a customer while visiting influenster.com
Customer Rating
5
No more bulky coffee machines!
on October 27, 2023
Posted by: carolineb333
Love my mini Nespresso machine! High quality coffee in the convenience of your home. This model is perfect for limited counter space, and aesthetics. I have had 0 issues with this model (I’ve had it for 2 years!), unlike some of the newer models. Plus, the smaller pods produce less waste.
Written by a customer while visiting influenster.com
Customer Rating
1
Bad quality - doesn't last
on October 24, 2023
Posted by: MN2023
from Minneapolis, MN
I had this machine replaced after 1 year - and Nespresso sent me a new machine as it was under warranty. I have now had this machine for 2 years - and suddenly doesn't work. I descale and clean regularly. This model of machine is a piece of crap. So frustrating the amount of times I have had to troubleshoot these machines, and the amount of money spent and they still don't work or last!
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, October 25, 2023
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Real deal without the hassle
on October 21, 2023
Posted by: Abenn20
from Greenville, SC
[This review was collected as part of a promotion.] I bought this machine to power me through sleepless nights with a newborn. I am limited on the amount of caffeine I can have so I want it to be a good drink when I do. Something cafe like and enjoyable but I also don’t want to leave the house. That’s where Nespresso comes in- cafe style coffee, full of flavor and a caffeine buzz to pick me up!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small and convenient
on October 18, 2023
Posted by: ilariag28
This Espresso Machine is a game changer for my morning routine. It's super easy to use—just press a button and you get a rich, tasty espresso. The design is sleek, and it doesn't take up much counter space. Cleaning is a breeze too. If you love good coffee without the hassle, this machine is a winner
Written by a customer while visiting influenster.com
Customer Rating
5
So far so Good
on October 16, 2023
Posted by: PennyD
from Ohio
[This review was collected as part of a promotion.] I've only had the machine for a few weeks but am enjoying it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Appliance!
on October 14, 2023
Posted by: Marie
from Pittsburgh PA
I bought this machine around 8 months ago and it has been my favorite kitchen appliance since. I love that it connects to my phone and the app. The coffee is amazing and I use it multiple times a day. I do miss my Dunkin pods but that’s the only downside.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So far so good
on October 14, 2023
Posted by: PennyD
from Ohio
[This review was collected as part of a promotion.] I have had my machine for just a couple of weeks but so far so good.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA