Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
1,223
4 Stars
216
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Best purchase ever!
on November 17, 2023
Posted by: Diana
from Gig Harbor WA
[This review was collected as part of a promotion.] I tried Nespresso at my cousins house. She only had decaf and I don't drink decaf. She insisted so I tried it. OMG! I thought about it every day and bought one two weeks later. I am completely satisfied.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love Our Vertuo Next!
on November 17, 2023
Posted by: Robin
from New York
[This review was collected as part of a promotion.] I love how each cupful comes out hot and frothy. Easy to make, easy to clean up, and hard to stop at one cup! Nespresso's commitment to recycling is also a big plus. Not one thing ends up in the trash. Great for me, great for the environment. Couldn't ask for more!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever!
on November 8, 2023
Posted by: David
from Indianapolis
[This review was collected as part of a promotion.] This is the best coffee I've ever had. The taste, presentation, and variety are excellent.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
It’s very easy to use and makes consistent brew.
on November 6, 2023
Posted by: javam1
This is such a cute and very useful mini espresso machine. I used this all the time before I upgraded to the bigger model but this little one really packs a punch and delivers a speedy consistent brew every time
Written by a customer while visiting influenster.com
Customer Rating
5
Easy to use, great coffee!
on November 3, 2023
Posted by: Katbear
from Kingsley, PA
[This review was collected as part of a promotion.] Family members all had one at their house, had to join the club because the coffee is the best.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So yummy
on November 2, 2023
Posted by: Coffee crazy
from Roseburg, Oregon
[This review was collected as part of a promotion.] Love my Nespresso. Clean, delicious coffee :) Always perfect!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT WASTE YOUR MONEY!
on November 2, 2023
Posted by: Anonymous
from Chattanooga, TN
WORST COFFEE MACHINE ON THE MARKET! Do not waste your time and money buying this machine. I bought my first one two years ago for my birthday. Within 6 months of that first machine, it began to leak. I called Nespresso to get it replaced because I thought it was a fluke. NOPE!!! I have now had 3 machines within the past two years due to leaking all over my counter. I wish I could get my money back.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa, Customer Service, November 3, 2023
Thanks for your review, Shelby. We’re dismayed that your Vertuo Next machine models have leaked. Your Vertuo Next machine has a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. If troubleshooting is unsuccessful, we have repair and replacement options via our Assistance Service Program, even when your machine is out of warranty. We recommend speaking with one of our machine experts and mention your dissatisfaction with the Vertuo Next machine model. We look forward to speaking with you soon, to find a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect fit!
on November 1, 2023
Posted by: Cookinginmyheels
from New York
[This review was collected as part of a promotion.] Love this new design- same great coffee in a streamlined design.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA