Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
1
Leaks
on February 19, 2024
Posted by: Arpac
from Texas
This machine leaks all your coffee and wastes pods. I’ve read lots of other review with the same issues. I do not recommend it. The coffee tastes great the 5% of the Time you can get it to work
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, February 20, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the leaking issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever!!
on February 16, 2024
Posted by: mirandaa85
So much better than Starbucks and you can make it at home!!! The brewing quality is amazing! The milk brother gives you a warm froth to add to your delicious coffee!! Cleaning is less than one minute! Best investment ever!
Written by a customer while visiting influenster.com
Customer Rating
5
Favorite Coffee Machine
on February 13, 2024
Posted by: lisao2
Love this coffee machine! It’s so sleek and built very well. Makes great coffee and easy to use - cleaning is also very easy.
Written by a customer while visiting influenster.com
Customer Rating
4
Love the different sizes
on February 2, 2024
Posted by: Maria
from Chelsea, Ma
[This review was collected as part of a promotion.] I am so happy with my purchase, I bought one for my daughter as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome
on January 28, 2024
Posted by: lexirae91
It’s brews really fast it’s also super easy to clean. It’s small which is awesome because it takes up very little counter space. You can find so many pods for it so many flavor choices I use it to add to my actual coffee to give it a boost of expresso I absolutely love this little machine
Written by a customer while visiting influenster.com
Customer Rating
5
Get Oke Today
on January 27, 2024
Posted by: alexxhinojosa73
Everybody knows I love my Vertuo but sometimes it lacks range. In comes Nespresso’s Original machines. There’s so many blends and just great tasting espresso. It takes about 20 seconds to heat up and about 20 seconds to brew a shot. Despite the machine being plastic it has held up for years.
Written by a customer while visiting influenster.com
Customer Rating
4
Lovely
on January 24, 2024
Posted by: fadouae4_769
I really love having an espresso machine. I have tried multiple brands of pods, not only Nespresso. I got the machine with the aeroccino (as seen on the picture) and I'm very satisfied because the milk frother works perfectly even though I'm adding oat milk in my coffee.
Written by a customer while visiting influenster.com
Customer Rating
4
Great machine
on January 24, 2024
Posted by: AlexandraE
I have used this coffee maker on and off for a couple years. This machine has been the best espresso machine for my budget. It makes a great coffee and it brews very quickly.
Written by a customer while visiting influenster.com