Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
1,223
4 Stars
216
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Wow! Great product
on March 12, 2024
Posted by: Anonymous
Wow! What a great and easy way to make espresso based drinks. I love using this to make my own lattes & shaken espressos. This has changed my ways when it comes to morning coffee!
Written by a customer while visiting influenster.com
Customer Rating
5
coffee it produces is consistently delicious
on February 29, 2024
Posted by: neda93
I've been using the Nespresso Vertuo coffee machine for three years now, and I have to say, I've been quite pleased with it. The coffee it produces is consistently delicious, with a rich flavor and crema that rivals that of a coffee shop. However, it's worth noting that the cost of using Nespresso pods can add up over time, especially if you're on a tight budget. While the convenience and quality of the coffee may justify the expense for some, others may find it more economical to stick with traditional ground coffee. Overall, if you're willing to invest a bit more for the convenience and quality that the Nespresso Vertuo offers, it's a great option. Just be mindful of the long-term costs if you're trying to stick to a budget.
Written by a customer while visiting influenster.com
Customer Rating
4
Easy
on February 27, 2024
Posted by: hmgarlisi21_8833
The ease while brewing your own coffee OR espresso is a insert of a pod and then click of a button. I love the foam, my husband doesn't so that's why I have a star off. Cleanings okay to clean, and build is decent except now mine is super loud
Written by a customer while visiting influenster.com
Customer Rating
5
100% worth it
on February 19, 2024
Posted by: Anonymous
I am obsessed with this coffee machine i 100% recommended this to all of my family. Once you try this no other coffee tastes the same. Super easy to clean and keep up if you have the app it tells you you exactly what your machine needs.
Written by a customer while visiting influenster.com
Customer Rating
1
Leaks
on February 19, 2024
Posted by: Arpac
from Texas
This machine leaks all your coffee and wastes pods. I’ve read lots of other review with the same issues. I do not recommend it. The coffee tastes great the 5% of the Time you can get it to work
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, February 20, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoNext machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the leaking issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee ever!!
on February 16, 2024
Posted by: mirandaa85
So much better than Starbucks and you can make it at home!!! The brewing quality is amazing! The milk brother gives you a warm froth to add to your delicious coffee!! Cleaning is less than one minute! Best investment ever!
Written by a customer while visiting influenster.com
Customer Rating
5
Favorite Coffee Machine
on February 13, 2024
Posted by: lisao2
Love this coffee machine! It’s so sleek and built very well. Makes great coffee and easy to use - cleaning is also very easy.
Written by a customer while visiting influenster.com
Customer Rating
4
Love the different sizes
on February 2, 2024
Posted by: Maria
from Chelsea, Ma
[This review was collected as part of a promotion.] I am so happy with my purchase, I bought one for my daughter as well
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA