Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,563 Reviews)
Rating breakdown 1,563 reviews
5 Stars
1,223
4 Stars
216
3 Stars
72
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
649 out of
710)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Nespresso vertuo is wonderful!
on May 11, 2024
Posted by: brandip4016
I love my nespresso vertuo! Very easy to use. Makes a great cup of espresso or coffee! Customer service is great-easily replaced a machine that quit on me.
Written by a customer while visiting influenster.com
Customer Rating
3
LOUD AND MAKES TOOOOO MUCH FOAM
on May 5, 2024
Posted by: Amy
from Cranston, RI
[This review was collected as part of a promotion.] I just bought this 2 weeks ago… not happy!!! The first machine I ever received was Great!! , wasn’t very loud, made great coffee ( not an over abundance of “foam”, and was just awesome. Move on to 3 replacements ( thank you , but NO thank you ) which were refurbished replacements… horrible!!! Loud and leaky ! So I decided to buy another, because I do love the coffee. Now I am stuck with a Very loud machine that makes sooo much foam that I have to change cups!!! I don’t get it!!! Not very happy!!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, May 6, 2024
Thank you for your review, Amy. We are dismayed to learn that your Vertuo Next has not meet your expectations. For assistance with your machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. We are confident that we'll be able to come to positive solution. Thank you!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on May 5, 2024
Posted by: BZ
from Knoxville, TN
[This review was collected as part of a promotion.] I bought this for a gift. I have a Nespresso machine and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The best coffee!!!
on May 2, 2024
Posted by: Tishalea
from Keizer Oregon
[This review was collected as part of a promotion.] I bought a Nespresso Vertuo machine for my home and loved it so much I had to buy one for my vacation home because I can’t live without it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on May 2, 2024
Posted by: HB
from Boise, ID
[This review was collected as part of a promotion.] I bought this a month ago as my second nespresso. We are splitting our time between two states and I meant to bring my nespresso machine with me and forgot it. I love this machine so much that we decided to just buy a second one for the next 6 months! It is a part of my daily routine and I love how easy it makes my morning coffee experience.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee every time
on April 24, 2024
Posted by: autumncgreene
Love my Nespresso! It's so easy to use and great quality. I've had mine for 2 years There are many different coffees and espressos to choose from & the milk frother is a game changer!
Written by a customer while visiting influenster.com
Customer Rating
5
Love it!!!
on April 21, 2024
Posted by: yarynap1
I have had this machine for over two years and it is still going strong. As a former barista, I'm picky when it comes to my coffee. This machine is quick and simple to use. I would highly recommend it to anyone wanting to make lattes at home.
Written by a customer while visiting influenster.com
Customer Rating
5
Incredible
on April 12, 2024
Posted by: katiep5
So unbelievably excited about this purchase! The best coffee/expresso I’ve ever made. It’s even made me decide to quite going to Starbucks. It tastes so delicious and I already have a bunch of coffee syrups to add. The bonus is this bundle came with a milk frother and warmer! There’s no going back now!
Written by a customer while visiting influenster.com