Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,553 Reviews)
Rating breakdown 1,553 reviews
5 Stars
1,217
4 Stars
213
3 Stars
72
2 Stars
21
1 Star
30
91%of customers recommend this product.
(
646 out of
707)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Love
on September 19, 2022
Posted by: Amylynn
from Mississippi
[This review was collected as part of a promotion.] Absolutely love this machine. I love how sleek it looks and how it's made of recycled plastic to help the planet. It makes making coffee in the morning so ready and it makes some good tasting coffee..
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious coffee
on September 19, 2022
Posted by: Boymom827
from Dracut ma
[This review was collected as part of a promotion.] I was a bit confused at first.. but after re-reading the coffee box it was such a simple set up. Fill the water pick a pod and brew, depending on espresso or coffee the machine already know what pod you put it. When you open it the machine picks up the used pod and moves it to the trash chute (super helpful). The coffee is hot and tastes just let anything you would get from your neighborhood coffee shop if not better. Only complaint is that it’s louder than the average machine but at most is about 30 seconds for a full cup so not long and it’s worth it because the coffee is just so good
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, Does not take up too much room on my countertop
Cons: Too Noisy
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great features! Delicious espresso
on September 19, 2022
Posted by: Lace
from Ohio
[This review was collected as part of a promotion.] I'm an avid coffee drinker but didn't have much experience with espresso let alone making one. The nespresso next espresso machine has changed all that and my love and appreciation for coffee has deepen for a new found enjoyment of espresso. The capsules are easy to use and I think it's great that it disposes if the used capsule. Very happy with my Nespresso! It's made an espresso lover out of me!
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Comes with a milk frother, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
Cons: Other
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on September 20, 2022
Posted by: Anonymously Sarah
from Minneapolis, MN
[This review was collected as part of a promotion.] I e never used a Nespresso maker before but I love this thing! One thing that is particularly amazing about it is the small size. It fits neatly among my other countertop appliances and looks sleek.
In terms of brewed coffee, wow! It is so good with the frothy top layer. I add oat milk to my coffee and it works well here, but for some reason, it makes it really cold and I have to heat it in the microwave (I don’t have to do that with coffee from a regular coffee maker). I guess I need to play around with it and see if I can get my coffee hotter out of the machine
Brewing is extremely easy, with only one button on the machine. However, make sure you properly insert the water chamber or you will receive an error.
The biggest issue I had was getting the proper amount of water to flow through the machine. The directions are severely lacking here and I had to Google it. Here’s the trick: turn on the machine, then add pod and lock shut, check water level, then press AND HOLD the brew button until you get enough brewed coffee. The machine will then remember that setting and you won’t need to hold the button going forward. It will brew the perfect amount in less than a minute!
I was able to easily connect the brewer to my app on my phone, which is helpful for decoding errors.
Overall, this is a really good cup of coffee at home. If you like fancy, coffee shop quality, this is your answer!
In terms of brewed coffee, wow! It is so good with the frothy top layer. I add oat milk to my coffee and it works well here, but for some reason, it makes it really cold and I have to heat it in the microwave (I don’t have to do that with coffee from a regular coffee maker). I guess I need to play around with it and see if I can get my coffee hotter out of the machine
Brewing is extremely easy, with only one button on the machine. However, make sure you properly insert the water chamber or you will receive an error.
The biggest issue I had was getting the proper amount of water to flow through the machine. The directions are severely lacking here and I had to Google it. Here’s the trick: turn on the machine, then add pod and lock shut, check water level, then press AND HOLD the brew button until you get enough brewed coffee. The machine will then remember that setting and you won’t need to hold the button going forward. It will brew the perfect amount in less than a minute!
I was able to easily connect the brewer to my app on my phone, which is helpful for decoding errors.
Overall, this is a really good cup of coffee at home. If you like fancy, coffee shop quality, this is your answer!
Pros: Convenient, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother, Does not make coffee hot enough
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso
on September 20, 2022
Posted by: Daniellerene
from Saint louis MO
[This review was collected as part of a promotion.] I did not know how much I needed this until I tried it! It is the best coffee I have ever made at home. It creates a foam on top, and has so much flavor. It is small and does not take up a lot of space on my counter.
Pros: Convenient, Wide assortment of capsules to choose from, Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Wide variety of capsule brands to choose from, Appealing Design
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for coffee, especially dark and espresso.
on September 20, 2022
Posted by: brandnew88
from Fredericksburg, VA
[This review was collected as part of a promotion.] After using this for about a week, I can say I am a big fan of the machine. If you are an espresso/dark coffee love, this will be the pod machine for you. The coffee comes out rich, hot, and well mixed. The pods are easy to use, and the used pod receptacle on the side is a great feature that I wish was standard on all machines. Like most machines that can make espresso, it is loud, but not as loud as the machines you would see at a coffee shop, but loud if your maker is near a bedroom, so just be aware. I am interested in trying a reusable pod, as the pods for the machine are quite expensive, but are at least high quality. I will use this as my primary espresso maker. Awesome machine!
Pros: Wide assortment of capsules to choose from, Easy to Use, Makes Delicious Espressos, High Quality Machine, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.)
Cons: Does not have a built-in milk frother
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but Mighty
on September 20, 2022
Posted by: Kp12345
[This review was collected as part of a promotion.] The Nespresso Vertuo has been a great addition to our coffee bar. I am a huge espresso lover and I love making lattes at home and any other drink that has espresso. First thought about this machine is that it’s skinny, which I prefer. We don’t have a lot of room on our coffee bar so we need machines that don’t take up a lot of room. The setup was pretty simple and there is even an app that’ll kinda keep track of the machine and let us know when maintenance is needed. The single button is nice but not my favorite. I think that would be my only complaint about this machine. You can’t pick your cup size. The machine decides how much espresso based on the pod. I think that concept is cool but now I have to be particular about which pods I buy and check before I place a smaller cup under the machine. Not a huge deal but can be annoying at times. Overall, the coffee has been tasting great and provides a great layer of foam. It works well for my espresso loving self.
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awsome expresso at home
on September 20, 2022
Posted by: Lolo81
from Ramer al
[This review was collected as part of a promotion.] I love this machine took a couple of tries but I finally got my flavor combo down thanks to nesspresso I can make my coffee and not have to stop and wait in line in a shop or spend that extra money. Great value my boss thanks you.
Pros: Easy to Use, Has Delicious Crema, Makes Delicious Espressos, High Quality Machine, Does not take up too much room on my countertop, Makes Delicious Espresso Drinks (Cappuccino, Latte etc.), Appealing Design
Cons: Not enough variety of coffee available, Not enough variety of espressos available, Too Noisy, Does not have a built-in milk frother
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA