Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
The BEST!!!
on December 17, 2025
Posted by: Alice
from Ft Worth, TX
[This review was collected as part of a promotion.] I Love the Colombia Vertuo coffee pods! My favorite! ☕️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Vertuo Next
on December 17, 2025
Posted by: Surfcaster
[This review was collected as part of a promotion.] I bought this to replace my previous unit failed and was out of warranty. The unit is great, although it has some flaws right out of the box. It does not eject the used capsules each time as it should. It also seems to be louder than my previous unit. Otherwise, it still brews a great cup of joe!
Response from Nespresso USABy Katy R., December 18, 2025
Thank you for your review, Mark. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great design and features!
on December 17, 2025
Posted by: Vertuo2
from Portsmouth, VA
[This review was collected as part of a promotion.] I bought this Vertuo Next about a month ago and I love it. I bought it to replace a Vertuo I had for over 7 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Flashing Red
on December 17, 2025
Posted by: khall5
[This review was collected as part of a promotion.] Purchased this machine over the summer, and every time I go to use it, it doesn't work but flashes red. Not sure what I'm doing wrong, but I can't ever seem to fix it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Miami Beach Mornings
on December 17, 2025
Posted by: Mike
from Miami Beach, FL
[This review was collected as part of a promotion.] Vertuo Next combined with Nespresso coffees has redefined reading the morning papers at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee!
on December 17, 2025
Posted by: Nolan
from Laporte,Indiana
[This review was collected as part of a promotion.] I bought this recently and love it! I look forward to using it everyday and would recommend over any other machine on the market
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Versatile
on December 17, 2025
Posted by: Caro
from Miami, FL
[This review was collected as part of a promotion.] Bought this as a gift and my sister loved it because you can make different sizes of coffee. The color in person was a bit off from picture.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
My Vertuo Next
on December 17, 2025
Posted by: My Vertuo Nex
from Staten Island, New York
[This review was collected as part of a promotion.] I am so glad I purchased this machine. I love the way the coffee or espresso comes out. It is very easy to use and the fact that this machine makes different size cups is also a big plus
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA