Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Love it
on December 18, 2025
Posted by: H3nry1379
from Charlottesville VA
[This review was collected as part of a promotion.] So happy with my Nespresso. I love making delicious fancy coffees at home.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Seasonal favorites
on December 18, 2025
Posted by: CF
from Kansas
[This review was collected as part of a promotion.] I bought the Christmas flavors and they are delightful. The peppermint is perfect without any cream. The cardamom has just the right level to drink black.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Love the coffee and ease of the machine
on December 18, 2025
Posted by: chris
from Oregon
[This review was collected as part of a promotion.] We bought this machine at the end of September when our previous one started leaking all over the place. Our previous one had an automatic lift and this one does not have that. The pod ejector does not work on our new machine and so we need to pull the pods out after each use, it makes the pod catcher space in the machine essentially useless. We enjoy the coffee and the ease of the machine, but we are disappointed in purchasing a new machine and not having some perks and others not working on the machine brand new out of the box.
I would recommend this to a friend!
Response from Nespresso USABy Kendall, Customer Service, December 19, 2025
Thank you for your review, Chris. This should not be the case with your machine and we hope you know that we're always here to help. Please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week, and we look forward to finding a satisfactory solution.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great buy
on December 18, 2025
Posted by: Starbucks at home
from St. Louis MO
[This review was collected as part of a promotion.] I recently purchased a machine for myself and loved it. I visited my daughter and she didn't have one, so I purchased one for her
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great coffee
on December 17, 2025
Posted by: SteveM
from Mililani Hi
[This review was collected as part of a promotion.] Love the new flavors; cinnamon, peppermint and almond along with all the other great coffees. Been using nespressi for the last 3 and 1/2 years and love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome Machine with added features
on December 17, 2025
Posted by: wkiml
from Eatontown NJ
[This review was collected as part of a promotion.] Absolutely love this machine makes perfect coffee drinks everytime and the new features when connecting to the app were a pleasant surprise
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the coffee
on December 17, 2025
Posted by: Coffee11
from Londonderry. NH
[This review was collected as part of a promotion.] Love the machine and the coffee. Use the Next for the larger sized coffees. Only reason not 5 stars is that the unit does not last that long. Have had 3 machines over 4 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing!
on December 17, 2025
Posted by: Amy Liz
from Riverhead, NY
[This review was collected as part of a promotion.] The machine is amazing! Used every single day to help me get through the day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA