Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7 out of 5
4.7
(1,567 Reviews)
Open Ratings Snapshot
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product. 
(
651 out of 713
)
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Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5 out of 5
5
Great machine!
on February 12, 2026
Posted by: peggyb23_3958
[This review was collected as part of a promotion.] As a big coffee lover, I can honestly say the Nespresso Vertuo Next has completely elevated my daily routine. From the very first cup, I was blown away by how rich, smooth, and flavorful the coffee tastes. It truly delivers coffee shop quality right at home, with a beautiful layer of crema on top that makes every cup feel special. I love that it uses Centrifusion technology to perfectly brew each pod, automatically adjusting the settings by reading the barcode on the capsule. It takes all the guesswork out of making the perfect cup, whether I want a bold espresso shot or a full sized mug to sip on in the morning.
The pods are incredibly convenient, which is a huge plus for me. On busy mornings, I just pop one in, press a single button, and within seconds I have hot, fresh coffee without any mess or complicated steps. There is such a wide variety of flavors and intensities to choose from, so I never get bored and can switch between smooth, balanced blends and strong, dark roasts depending on my mood. The machine heats up quickly, the water tank is easy to refill, and the used pods automatically eject into a container, making cleanup effortless.
I also love the sleek, modern design. The dark grey color looks so stylish and sophisticated on my countertop and blends perfectly with my kitchen. It feels compact yet powerful, and it does not take up too much space. Overall, the Nespresso Vertuo Next is awesome and has truly upgraded my coffee experience. For someone like me who loves high quality coffee but also values convenience, this machine is the perfect combination of performance, style, and simplicity.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Deliciousness everytime
on February 12, 2026
Posted by: ladyduckwest_8031
[This review was collected as part of a promotion.] I love my new Nespresso virtue next. It’s beyond easy to use, as well as it does 5 different Nespresso pod sizes from 1 oz to 17 ounces. It’s a very simple machine without the complexity. It has Bluetooth capabilities to adjust my coffee strength even more. I get the perfect espresso every time. Love 💕
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Want a beautiful morning cup of coffee?
on February 12, 2026
Posted by: beal5_1185
[This review was collected as part of a promotion.] This Nespresso machine is capable of making various sizes, including a carafe. The removable water resevoir is in the back of the machine which is space saving. After filling the resevoir, unlock the front top lid. There is a lock symbol. Choose a pod and place it in and press down and turn left to lock it in. I had a little difficulty the first try. Make sure the lock is turned all the way as far to the right before pressing down to close it. Then turn left and lock. Press tye little button that lights up and then the coffee will pour into the cup. I have been using Nespresso for many years now. This maker is more narrow and takes less space. There is a sliding mechanism for the cup that keeps it above the counter space. The coffee is much better than other pods as far as flavor and strength.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Thank you, Next!
on February 11, 2026
Posted by: ashleyannpepe_7677
[This review was collected as part of a promotion.] Nespresso Vertuo Next is so nice and sleek. It’s the perfect size for an on the counter appliance, and seems much smaller than my vertuo plus. I would say this is a space saver. I absolutely love Nespresso, I love how the operate and that they offer a one of a kind experience and product. This specific machine has blue tooth capabilities, which you can use in pairing with the nespresso app. It’s also nice that you get a sampler pack to try different styles and sizes in their capsules.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Love the crema on top!
on February 11, 2026
Posted by: brendaL
[This review was collected as part of a promotion.] Love this coffee machine! The variety of pods is amazing! I love that it has a variety of sizes and that it takes me 3 seconds to have my coffee brewing! It’s easy to clean, to set up, and to recycle the pods. The coffee flavor comes out rich, creamy, and smooth! The only draw back is that the water tank isn’t big so it needs to be refilled a lot (especially with me because I love coffee). However, it is a nice compact machine that looks so nice on my counter without taking up a lot of space. I love the flavor and it comes out nice and warm hot! I wish it was a tad hotter but it’s easy to heat up quick!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
The best
on February 11, 2026
Posted by: AngelinaB
[This review was collected as part of a promotion.] The best of the best! I received the black over the grey but I don’t mind. I’ve been using it daily and I LOVE it. I’ve already bought the frother and somewhere to store the pods. It’s very easy to use and self explanatory which I like. The side it’s perfect for my kitchen counter. The coffee comes out hot! I always had issues with other machines in the past of my coffee not being super hot. I’m so excited about this machine!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
I’ll have my coffee now!
on February 11, 2026
Posted by: rachelkkrieger_7021
[This review was collected as part of a promotion.] I love how easy this machine is to use. Heats up in less than 30 seconds for a perfect espresso, coffee or latte! I like the Bluetooth capability to tell me if my machine needs attention. The coffee is strong and rich! Easy to maintain and clean and feels made of quality material! Nespresso is my go to!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Love it..
on February 11, 2026
Posted by: jennifert14_1150
[This review was collected as part of a promotion.] I love my coffee pot. Easy set up. I just need to get used to the different kinds of coffee. Brewing is easy. Beautiful machine. Power on the machine is easy. Very durable material.
Written by a customer while visiting Nespresso USA
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