Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Experience a whole new world!
on February 12, 2026
Posted by: margaretb87_2604
[This review was collected as part of a promotion.] This machine is not only stunning, it makes one smooth cup of Joe (coffee). You will experience a whole new world, and learn to be your own Barista. This machine is light weight, quiet, clean up is easy, and its an overall dream come true. Once you taste this coffee, you won't want to go out for coffee. It is so easy to use and very inexpensive. You are basically in a rich and elegant environment. I highly recommend this machine, you will not be disappointed.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Couldn’t love it more!
on February 12, 2026
Posted by: ashleyoo_2755
[This review was collected as part of a promotion.] I love this Nespresso machine. It is compact and fits really well on a countertop. It’s quiet in the pods are easy to put in it secure when you close and quick to start. My only complaints with Nespresso is the pods can be hard to buy as you have to often go directly through their website I wish they would sell a major retailers more often and furthermore for the specific machine the Waste area is quite small. Otherwise I love the product. I love the taste, and this is my daily go to!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Over hyped?!
on February 12, 2026
Posted by: crownedprincesa_2282
[This review was collected as part of a promotion.] I was totally excited to get this and currently use a single cup machine in a other brand.
The Nespresso coffee pods I’ve been trying are delicious!
This machine is super easy to use and clean but I hate how loud it is….it’s annoying ahd it honestly makes me not want to use it because of that. My other coffee machine is quiet so I find this one to be obnoxious lol
This machine is super easy to use and clean but I hate how loud it is….it’s annoying ahd it honestly makes me not want to use it because of that. My other coffee machine is quiet so I find this one to be obnoxious lol
I could honestly careless about frothy coffee but it’s good….but it doesn’t seem to brew hot?! It’s like a medium/lukewarm hot…I like my coffee hot.
Also the fact that the Nespresso pods are expensive and they don’t offer a reusable pod for your favorite coffee is a letdown too in my opinion.
Also the fact that the Nespresso pods are expensive and they don’t offer a reusable pod for your favorite coffee is a letdown too in my opinion.
Overall I’m honestly not really impressed with this wich makes me sad because I wanted to love this…..I do like that it’s easy to use and clean and it doesn’t take a lot of space but the fact it’s so loud and makes lukewarm coffee is a letdown for such a expensive brand.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo
on February 12, 2026
Posted by: debbiepbd1f_2528
[This review was collected as part of a promotion.] I received this Nespresso Vertuo machine and coffee/expresso pods from Influenster in exchange for my honest review. This sleek looking coffee maker has easy to follow instructions and can make a variety of different flavors of coffee and expresso. The pods make it easy to enjoy a cup of coffee without having to put in a filter and measure coffee each time. The size is the same as a normal sized drip coffee maker. It is able to make a small or large sized cup of expresso and coffee. Only thing I did not like was that you to buy either the Nespresso or Starbucks pods for this and can not use kpods.
Written by a customer while visiting Nespresso USA
Customer Rating
5
I Love It!!!!!!
on February 12, 2026
Posted by: karolinab15_4685
[This review was collected as part of a promotion.] I received Nespresso machine, in exchange for my honest review. At first, I thought it would be like any other coffee machine but a little overpriced, nothing special.....but was I wrong. Not only coffee tastes amazing but having app that helps you create any coffee drinker you want is amazing and fun. At this point you can have specialty coffee straight from your kitchen. Machine is easy to use and much easier to connect to your phone. Water heats up fast, and did I mention trash attached within the coffee machine. You open machine and pod automatically goes into the attached trash compartment.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffee maker ever
on February 12, 2026
Posted by: lbchicky23_1322
[This review was collected as part of a promotion.] This is the absolute best coffee maker ive ever used! Somehow the machine is able to add froth to the top of the cup just like a barista. The coffee comes out nice and warm and tastes top notch. The machine is easy to use as well and it doesn't take up much space. Its also really cool how the pods collect into a side container after use
Written by a customer while visiting Nespresso USA
Customer Rating
5
Convenient and Great-Tasting Coffee Every Time
on February 12, 2026
Posted by: winnietr_4901
[This review was collected as part of a promotion.] I’ve been really happy with my Nespresso Vertuo machine. It’s super easy to use—just pop in a capsule, press one button, and it brews perfectly every time. I love the rich crema on top and how smooth the coffee tastes, whether I’m making a regular cup or an espresso. The different capsule flavors keep things interesting, and it feels like a little coffee shop experience at home. It heats up quickly and doesn’t take up too much counter space, which is a big plus. The pods can be a bit pricey, but for the convenience and quality, it’s worth it for me. ☕️
Written by a customer while visiting Nespresso USA
Customer Rating
5
Sleek easy to use espresso machine
on February 12, 2026
Posted by: sqammy_3424
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a very sleek looking coffee machine that doesn’t take up a lot of space. The size/quantity of coffee is determined by the pod that you use, not buy a setting on the machine. There pods come in single shot of espresso, double shot of espresso, coffee, size, and carafe size. The ledge for the coffee cup is adjustable based on the amount and size of your coffee cup. It’s also removable for the carafe. The water reservoir holds a good amount of water. A really nice feature of this machine is that the pods go into a compartment that you can later empty, so you’re not having to empty it each time. The pods are recyclable and come in a variety of flavors and intensities. The machine is not and it warms up quickly. The brew time is also quick. I like that there are not a lot of pieces to clean compared to traditional espresso machines. This espresso machine is very straightforward to use. There is an app that you can use and there are instructional videos if you have questions about the machine.
Written by a customer while visiting Nespresso USA