Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
Love this thing
on February 12, 2026
Posted by: TabithaW
[This review was collected as part of a promotion.] This Nespresso machine is great. I like that the drip tray can be adjusted based on size of cup used. The coffee comes out hot. You can make coffee, espresso, and many other concoctions. Easy to assemble- you just pull out of box & wipe down. All you have to do is put water in, plug it up and insert pod then press on. Easy peasy!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Clean model
on February 12, 2026
Posted by: ErikaW
[This review was collected as part of a promotion.] So I do love that this machine is hooked up to your phone so all of your options are made simple through your phone. There’s not all like the buttons on the device which I guess could be a pro in a con cause if you’re not wanting to hook up something to your phone then you’re simply gonna have to like push the button up on top but the only thing why I didn’t give it five stars was it said that it was coming with a sample pack of cups and it did not so I had to order some so that way I could give this a fair review
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee machine!
on February 12, 2026
Posted by: tatjanaflo_602
[This review was collected as part of a promotion.] This coffee maker from the brand Nespresso Vertuo Next has been a game-changer for my morning routine! It's sleek matte black and dark grey design perfectly matches my kitchen countertop. The machine is compact and easy to operate, with just one button but multiple options to choose from. Depending on the capsule (S-XL), you can brew different cup sizes, from an Espresso to a Carafe. It features a removable medium-sized (1-liter) water tank, an auto shut-off function, and heats up in less than half a minute. I appreciate that the brand thought of many details, like allowing you to adjust the cup holder position to prevent messes. Also by downloading the Nespresso app, you can monitor your coffee drinks, maintain the machine, and troubleshoot if needed. The best part is the coffee itself! I love the flavor that this machine produces- it's creamy, hot and foamy, just the way I like it! All the part are durable and well-made. The brand offers a one-year warranty which is amazing. I'm really impressed and would definitely recommend it.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Brews luxury coffee quickly
on February 12, 2026
Posted by: mckennau2_7090
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is a fantastic way to brew quality coffee. The machine was incredibly easy to set up. It only took me around 10 minutes to fully set up the machine and have everything ready to go. It comes with a user manual and guides to help walk you through the process, step-by-step of how to set it up, how to clean it, and how to brew your coffee. It is very user-friendly and not hard to get the hang of how to use it. The Vertuo Next is a truly gorgeous coffee machine. It looks very modern and sleek and I think it would look good in any kitchen, dining room, or living space. Mine is in the color dark grey which I think looks like a nice neutral color and it looks wonderful set up on my coffee bar in my kitchen. It really is an aesthetic and beautiful looking machine. The main downside is that I wish this was slightly more compact. It is a bit too long in length and it hangs off of my coffee bar area where I have it set up. There is an included mug, Rester or holder which you can put onto the machine that makes it slightly too long for my set up area. However, if you have your machine placed on a larger area like a table or an island or counter space I don’t think this would be an issue for you. My space is just a bit too small for the size of the machine. The upside to this is how tall the machine is. It is a lot taller than other espresso machines that I’ve seen on the market. You can fit a variety of cup sizes underneath it. Whether you are brewing a single shot of espresso in a small mug or you would like to make a bigger full tumbler of iced coffee, this is a great machine for you. The Vertuo Next is able to brew six different coffee sizes, making this the perfect machine for coffee lovers of all kinds. It can brow, single and double shots of espresso along with other large larger coffee sizes like a full carafe. My favorite pod size to brew is a double shot of espresso. Nespresso also makes a variety of pod flavors and coffees, and I am excited to keep testing out the different varieties. The brewing process is very quick and it only takes 15 to 20 seconds to heat up. My coffee typically brews in around two or three minutes so it is a very quick process. I also like the recycling container that is located on the side of the machine. It can hold anywhere up to 10 pods of coffee so it is a great size vessel for keeping the pods once they are used up. It is easy to empty this recycling container once a week. Another cool aspect is the Bluetooth and Wi-Fi connectivity feature where you can customize your cup preferences, and other personalized settings. It also has an automatic shut off feature after two minutes of inactivity so you don’t have to worry about turning it off after every single use. I really enjoy using the Vertuo Next for brewing luxury coffees each morning!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact easy to use at home nespresso.
on February 12, 2026
Posted by: sissyc2_3674
[This review was collected as part of a promotion.] Temperature and settings are great. Really not to many materials to fuss with. Maintenance is very easy. Also very light weight and compact. I love my new nespresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso Vertuo Next
on February 12, 2026
Posted by: eileent_6971
[This review was collected as part of a promotion.] I absolutely love my Nespresso Vertuo Next! From the sleek, modern design, to how incredibly easy it is to use, it has completely upgraded my morning coffee routine. It doesn’t take up much counter space and it makes cafe quality coffee at home in minutes. The best part is the variety if drinks it can make. I can make everything from a smooth espresso shot to a full cup of coffee. The barcode technology is such a cool feature because it automatically adjusts the brewing settings for each pod. This was so cool! It was also super easy to clean which i appreciate. If you’re a coffee lover who wants convenience without sacrificing quality, the Vertuo Next is 100% worth it.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Sleek and convenient
on February 12, 2026
Posted by: rothvl_3960
[This review was collected as part of a promotion.] There was a little confusion at set up, but the accompanying video helped tremendously. I used the first pod in my pkg to try the machine out and didn't get very much out. I'm not sure if it's because it was the correct amount for that selection or if I messed something up in the process of setting it up. Since I followed all the directions, however, I'm going to say it's because I don't have espresso cups and my large mug just looked gigantic in comparison. I loved the used cup container. One of my biggest complaints with the Keurig was dealing with used pods. The machine is sleek and looks great. A little loud in use but doesn't take long to produce a great cup of espresso or whatever you're choosing to make.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Fantastic.
on February 12, 2026
Posted by: mc_omalley_3799
[This review was collected as part of a promotion.] This is such a nice coffee machine! Its so cute & fits perfectly on my counter. The slim fit made it a perfect addition to my already crowded counter. Super easy to setup & get going. I highly recommend buying this product 👌🏼 the pods that came with it were the perfect touch to help me get started & find a favorite 😍 I love how small the pods are for easy storage. So easy & simple. I cant say enough good things! It gets coffee & other drinks up to a great hot temperature quickly. Never a cold drink! Very consistent machine. ☕️ this will be a favorite appliance in the kitchen for a long time, i can tell you that!!!!!
Written by a customer while visiting Nespresso USA