Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7 out of 5
4.7
(1,567 Reviews)
Open Ratings Snapshot
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product. 
(
651 out of 713
)
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Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5 out of 5
5
Loved it!
on February 12, 2026
Posted by: tzell1986b_1456
[This review was collected as part of a promotion.] Loved this machine! It was easy to open and use the pods it felt very durable. It fit neatly on my counter and I liked how tall it was and the different size cups that could fit under it when using the tray. It was a little loud but it was manageable. The coffee and expresso were creamy and delicious.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
The absolute best!!
on February 12, 2026
Posted by: douglasmc_5187
[This review was collected as part of a promotion.] This machine has become my absolute favorite way to indulge in my coffee habits. It’s incredible tasting coffee every time, like you just left your favorite coffee shop on the corner. Heats up super fast, highly recommend
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Sleek design
on February 12, 2026
Posted by: annad607_9877
[This review was collected as part of a promotion.] The sssembly was easy, and the sleek design fits into smaller spaces. The maintenance seems ok but unsure of how to take apart. It seems durable but worried it could easily break.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Wowza! I’m impressed!
on February 12, 2026
Posted by: KristiW
[This review was collected as part of a promotion.] What a great product! Able to detect pod that is present and self adjust water needed to make the best cup (smart coffee)! Makes a cup of the perfect coffee quickly. Easy to use. Made well, it is heavy. Easy clean and descale mode. Top locks after pod placed for safe use. Coffee pods are sold separately.
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
Loud
on February 12, 2026
Posted by: emmyc1_5872
[This review was collected as part of a promotion.] It’s a bit of a learning curve coming from the keurig. It makes a smooth coffee, but it is a bit loud. It feels well made and is sturdy. It is longer and the cleaning cycle takes a bit of time.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Absolutely obsessed!!!!
on February 12, 2026
Posted by: cruelladevilmua_1449
[This review was collected as part of a promotion.] When I tell you I am absolutely obsessed with this coffee and expresso machine, I mean it! Firstly, it pairs to your phone via Bluetooth and wifi, which is super convenient! But, the craziest part is that the coffee machine actually reads the barcode off of the coffee capsules and it will know the size and kind of coffee to brew. Also, the machine brews the coffee so fast, it feels like 30 seconds or less! And the coffee and expresso capsules they offer are heavenly, even with iced and decaf options! Another amazing feature is that it froths the coffee as it comes out and I have never had a coffee machine do that! And the last but certainly not least feature is that when you open the machine to remove the empty capsule, it flings the empty pod into a compartment so you can easily get rid of multiple pods at a time. It has transformed my morning into a luxurious and relaxing experience. I literally wake up so excited for my several cups of coffee.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
In love!!!
on February 12, 2026
Posted by: drem4_9162
[This review was collected as part of a promotion.] Omg Im in love!!! This thing is amazing! It will make me whatever I program it to make! No more guessing on if it's too much water or not enough! And the pods are so easy to use. The color code is so easy.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Goodbye coffee shops
on February 12, 2026
Posted by: lizzyw24_3929
[This review was collected as part of a promotion.] I am so excited about the Nespresso Vertuo! This machine creates coffee shop quality espresso drinks in seconds. The machine is thin, light and fits perfectly into any space. I love the gray color for a sleek look. The Nespresso was so easy to set up and get started and comes with detailed instructions.
Written by a customer while visiting Nespresso USA
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