Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
5
The perfect cup of coffee!
on February 13, 2026
Posted by: HeatherB
[This review was collected as part of a promotion.] Wow! This machine makes the best coffee! It’s so cool how you can choose based off the pod which type of coffee you want and the size and amount of water. The temperature heats perfect and it is easy to assemble. The sleek design and packaging is so luxury. The durability of this machine is very high quality.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Minimal effort and space
on February 13, 2026
Posted by: MichelleG
[This review was collected as part of a promotion.] I love this Nespresso Vertuo Next! Espresso drinks or coffee drinks are brewed quickly and with ease! The Nespresso pods are specifically for this machine only. You can blend the drink that you wish to have without having to to go to a coffee shop!! The machine is easy to use and does not require a lot of space ! The press of a button produces instant results!!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Vertuo makes a good cup of Joe
on February 13, 2026
Posted by: PuaR
[This review was collected as part of a promotion.] This is one of the easiest coffee makers to use. Just pop in a pod, press the button, and it scans the barcode on the pod to direct the preparation of coffee. I think it’s really cool that you can also hook it up with your phone to brew! There’s minimal mess, and it’s a good size for the counter. The only real downsides are that the pods are kind of pricy, the temperature isn’t as hot as it could be, and the brewing is a bit louder. All in all, cool and modern!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing
on February 13, 2026
Posted by: MeaganW
[This review was collected as part of a promotion.] I am so in love with this machine. I love having my morning espresso but it can be very tedious in general with a normal espresso machine. The Nespresso makes this such an easy task. The only downside is that you don’t have many options when buying the pods.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect coffee, just like a coffee shop.
on February 13, 2026
Posted by: IngridR
[This review was collected as part of a promotion.] The Nespresso Vertuo Next is very easy to operate. You fill the water reservoir. You slip in a pod, close and start. Depending on what level you place your cup, is how much coffee you’ll be dispensed.
The pods also come in three heights. That’s also the heights on this machine. You can make an espresso cup, a mug or a carafe.
I would have loved it if it included a carafe so I can pour coffee into two cups. I do have a long latte glass so I used that. But it’s hard to pour out of a glass.
Once you finish your coffee, you can open it and the pod will flip back and fall into a compartment which can store many used pods. Then you just remove compartment and throw pods out. Very simple process.
The crema that comes out of these coffees is incredible. Just like in a fancy coffee shop. It looks amazing. I heated up milk and then poured this lovely coffee with the thick crema and it made the perfect cappuccino.
I would love it even more if I could make more coffee at once. Sometimes I need to make 6-8 cups and would like to make it all at onetime like with my other coffee maker that has a 12 cup carafe. Ideally it would be nice to make a single cup or a big amount. Nespresso has a variety of coffee blends in their pods so it’s a matter of finding your favorite.
I applauded the technology that this small machine has in producing such perfect crema as a trendy coffee shop.
The pods also come in three heights. That’s also the heights on this machine. You can make an espresso cup, a mug or a carafe.
I would have loved it if it included a carafe so I can pour coffee into two cups. I do have a long latte glass so I used that. But it’s hard to pour out of a glass.
Once you finish your coffee, you can open it and the pod will flip back and fall into a compartment which can store many used pods. Then you just remove compartment and throw pods out. Very simple process.
The crema that comes out of these coffees is incredible. Just like in a fancy coffee shop. It looks amazing. I heated up milk and then poured this lovely coffee with the thick crema and it made the perfect cappuccino.
I would love it even more if I could make more coffee at once. Sometimes I need to make 6-8 cups and would like to make it all at onetime like with my other coffee maker that has a 12 cup carafe. Ideally it would be nice to make a single cup or a big amount. Nespresso has a variety of coffee blends in their pods so it’s a matter of finding your favorite.
I applauded the technology that this small machine has in producing such perfect crema as a trendy coffee shop.
Written by a customer while visiting Nespresso USA
Customer Rating
5
New baby in my kitchen!!
on February 13, 2026
Posted by: KeylaR
[This review was collected as part of a promotion.] Love this ultra slim vertuo next machine! It’s beautiful and works fast!! Love the heating process! Cleaning is easy and straightforward. Simple clean! Ergonomics is interesting!! Materials are interesting! I’m so excited I got this and excited to continue using it.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso is my hands down favorite coffee brewer.
on February 13, 2026
Posted by: AngieW
[This review was collected as part of a promotion.] I was so excited for this campaign and it did not disappoint. I’m a coffee fanatic and gas used French press, drip, and pod coffee makers. Nespresso is hands down the best. The brewers are easy to operate and clean. The size is relatively compact, but most importantly is it tastes so good. The coffee brews so nicely, it enhances the flavor and furthermore there are an abundance of flavors to choose from.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee done right
on February 13, 2026
Posted by: EricaS
[This review was collected as part of a promotion.] I love this Nespresso Vertuo Next machine.
After I scanned the QR code, watched a video on how to clean, set-up, use and pair with my phone (make sure you know how to) it was a breeze!
The design is narrow, so it fits into smaller spaces, the design is nice and has a little disposal storage.
Easy to fill water container. Power on, open the top, drop your pod in, close the top and turn to lock it, push the power button to start it and 1 minute later, I had an amazing cup of coffee. All of the Nespresso pods have barcodes, so the machine knows what size and how much water to use for what is chosen to make (super cool), so it's a one and done push! When you are done with your pod, there is an opening at the top that u drop the pod in to dispose of (storage if u will). The coffee gets so frothy! Yum!
After I scanned the QR code, watched a video on how to clean, set-up, use and pair with my phone (make sure you know how to) it was a breeze!
The design is narrow, so it fits into smaller spaces, the design is nice and has a little disposal storage.
Easy to fill water container. Power on, open the top, drop your pod in, close the top and turn to lock it, push the power button to start it and 1 minute later, I had an amazing cup of coffee. All of the Nespresso pods have barcodes, so the machine knows what size and how much water to use for what is chosen to make (super cool), so it's a one and done push! When you are done with your pod, there is an opening at the top that u drop the pod in to dispose of (storage if u will). The coffee gets so frothy! Yum!
Written by a customer while visiting Nespresso USA