Customer reviews from Nespresso USA
Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Average customer rating
4.7
(1,567 Reviews)
Rating breakdown 1,567 reviews
5 Stars
1,226
4 Stars
216
3 Stars
73
2 Stars
22
1 Star
30
91%of customers recommend this product.
(
651 out of
713)
Customer Reviews for Nespresso - Vertuo Next Coffee and Espresso Maker by De'Longhi, Matte Black with Aeroccino Milk Frother - Black Matte
Customer Rating
3
Nepresso Vertuo Next - Dark Grey
on February 14, 2026
Posted by: WalidaN
[This review was collected as part of a promotion.] Ehhh. Not super impressed with this.
Straight to it .. It’s loud and a bit clunky. Sleek look to it . but requires app access , has limited almost cryptic instructions and feels slightly cheap. The water container on the back seems like an eye sore and after thought.
Straight to it .. It’s loud and a bit clunky. Sleek look to it . but requires app access , has limited almost cryptic instructions and feels slightly cheap. The water container on the back seems like an eye sore and after thought.
The heavy glossy plastic doesn’t gives that this will last long durability wise.
As for the coffee it brewed up a half empty cup and I have no clue as to why. Somethingto kote .. This arrived rather dusty. I had to completely wipe this down prior to using. That should be addressed - ASAP.
This probably is better suited and would work great for maybe a beginner coffee drinker.
Outside of that .. this isn’t the coffee maker for me.
As for the coffee it brewed up a half empty cup and I have no clue as to why. Somethingto kote .. This arrived rather dusty. I had to completely wipe this down prior to using. That should be addressed - ASAP.
This probably is better suited and would work great for maybe a beginner coffee drinker.
Outside of that .. this isn’t the coffee maker for me.
Written by a customer while visiting Nespresso USA
Customer Rating
5
The coffee this makes is really good
on February 14, 2026
Posted by: AimeeB
[This review was collected as part of a promotion.] I really like this coffee maker. Its compact which i like. The coffee brews with a great foam. Its really satisfying to watch it brew and it is good coffee. Its a bit loud though which is the only thing I dont like. Also the instruction manual is useless
So I had to Google instructions.
So I had to Google instructions.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Mini cafe in your home
on February 14, 2026
Posted by: ElisaO
[This review was collected as part of a promotion.] This Nespresso has definitely been an upgrade to my coffee routine. The design is modern and compact, which saves up so much of my countertop space. The dark grey color looks so clean and high-end on my counter. I love how easy it is to use, you just pop a pod in and it automatically adjusts for a perfect cup of coffee. The coffee quality is nice, it heats up quickly and is consistently hot. Literally feels like having a mini cafe at home!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Go get one. Stat.
on February 14, 2026
Posted by: amyG
[This review was collected as part of a promotion.] Love my nespresso and worth this machine or has rob for varying sizes of cups! It looks sleek and the best part in my opinion was whoever came up with the packaging opening to the side to get the machine out really is a genius! Made set up so much faster! The unbridled clean went quick as well. So far so good, I'm full of caffeine and delicious espresso blends. I already use this way more than my keurig and I see that trend continuing.
Also quick shootout for using recycled material. I love when companies recycle!!!!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Coffee shop coffee in the comfort of your own kitc
on February 14, 2026
Posted by: LizP
[This review was collected as part of a promotion.] Influenster gifted me the Nespresso Vertuo to try and give my opinion on. If you have a Coffee shop habit, this is the machine for you. You can make coffee shop creations for half the price that your paying and bonus no long drive through line. It’s easy to set up and has a water tank so you can make more than one cup.
The pods are a little more expensive than a typical pod, but they are totally worth it. The Vertuo is a little noisy when your coffee is brewing but no more than any machine, and it is so worth it. My coffee had a beautiful foam and not only was it pretty. I added a little cream and it was the best cup of coffee I have had in a year. You can download an app that has some good tips and there are a bunch of you tube videos that give you recipes so you can be an expert barista. I really love this machine, it’s thin and sleek and looks great on my coffee bar.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Very impressed!
on February 14, 2026
Posted by: SonjaH
[This review was collected as part of a promotion.] Wow! I had no idea what to expect from this product but it is wonderful! It has a sleek design and compact so its footprint minimal on the counter. Product did arrive fairly dirty. After finally figuring out how to use (directions unclear) the product prepared the coffee expertly and full of flavor. It’s very easy to use.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love iced and hot coffee
on February 14, 2026
Posted by: AmyS
[This review was collected as part of a promotion.] As a coffee lover, I'm excited to share my thoughts on the Nespresso Vertuo Next in Dark Grey. This machine is a sleek addition to my kitchen, and its performance is top-notch.
The Vertuo Next is incredibly easy to use - just pop in a capsule, and you're good to go. It brews a perfect cup of coffee, whether I want a quick espresso or a larger cup. The machine is also really quiet, which is great for early mornings.
I love the design, and the Dark Grey color looks sharp. It's compact, too, so it doesn't take up much counter space. The water tank is easy to refill, and the used capsule container is simple to empty.
One of my favorite features is the connectivity - it pairs with the Nespresso app, so I can order capsules and customize brewing settings.
The Vertuo Next is incredibly easy to use - just pop in a capsule, and you're good to go. It brews a perfect cup of coffee, whether I want a quick espresso or a larger cup. The machine is also really quiet, which is great for early mornings.
I love the design, and the Dark Grey color looks sharp. It's compact, too, so it doesn't take up much counter space. The water tank is easy to refill, and the used capsule container is simple to empty.
One of my favorite features is the connectivity - it pairs with the Nespresso app, so I can order capsules and customize brewing settings.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Fancy coffee beverages right at home
on February 14, 2026
Posted by: NancyW
[This review was collected as part of a promotion.] A little confusing to get started but, the tutorials on the app made use easy.
With the programmed capsules, you can become your own barista! Pop in a capsule, shut and lock the cover, press the button and in just a couple of minutes you are sipping a delicious coffee beverage that tastes as though you are in a bougie cafe! A delightful treat any time of day! I love the automatic capsule disposal feature too!
With the programmed capsules, you can become your own barista! Pop in a capsule, shut and lock the cover, press the button and in just a couple of minutes you are sipping a delicious coffee beverage that tastes as though you are in a bougie cafe! A delightful treat any time of day! I love the automatic capsule disposal feature too!
Written by a customer while visiting Nespresso USA